I wish I could give him 6 stars
December 3, 2018
Everybody loves driving a new car, but often the car buying experience takes away the fun. The haggling, not getting a fair price on your trade in, and feeling pressured are a few of the things during sales process that I dread. I purchased a 2018 Highlander Limited Platinum, my 12th new car, and I must say that Quinton was instrumental in making this the best new car buying experience that I have had. Quinton put no pressure on me and let the car sell itself. I told him up front I had three cars to test drive and the Highlander was the first and a decision would be made after that. I did not get the line I usually get, which is "Well, this car with the options you want is the last one in the state, and three other people are test driving it today..." Several days later, I came back and purchased the Highlander because it was the best of the three. Secondly, I received a fair price on my trade-in due to assessing the condition correctly according to the Kelly Blue Book rating system. My trade-in was low miles and looks new and was given the Excellent rating by the dealership (which it deserved). The other dealerships low-balled the trade-in because they default the KBB rating to Good, which is this case is an insult. Finally, haggling was very minimal because the dealership price was better than True Car quotes at other Toyota dealerships. The % discount was right at where I was expecting a good price to be. I left the dealership with a new car and feeling good because I got a good deal.