What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
I visited Rick Case Acura because I was looking to lease a 2018 RDX. My salesperson was Kimberly and she exceeded my expectations in her knowledge and willingness to deliver great customer service. She provided a proper presentation that allowed me to understand the vehicle's features. I decided to do the lease and then comes the hard part for me and that is the negotiation. Kimberly and the Sales Manager were great to work with and assisted me in getting a good deal. I picked up my RDX the next day and the process was smooth. I was introduced to my service contact person, the service manager, and the cashier. I could not have been more pleased with the entire process
Just bought a 2015 Maserati Ghibli at this dealership and had a great experience. Everybody was very professional and tried to do everything they could to make this deal. The salesman was Diego and he was very nice.
Mark Epperson was extremely helpful throughout the whole process and very knowledgeable. He made the purchase incredibly easy and quick. Best buying experience I've ever had at any dealership. Even after purchasing my 2018 S3 he still makes sure I'm well taken care of. Even though Audi Fort Lauderdale is about 30 miles away from home, I will continue to go there for all my vehicle services. Everyone I've encountered at Audi Fort Lauderdale has given me nothing but outstanding customer service. Will highly recommend to anyone looking to purchase/lease a Audi. A+++
Fantastic experience, great customer experience. Jorge D was an absolute pleasure to deal with. Kept his word on the terms of the contract before we even stepped into the showroom. The place is absolutely beautiful and the amenities are first class.
I found myself literally stranded with a vehicle that would no longer work; where the cost to fix it far exceeded the vehicle's value. I felt relieved knowing that I could count on Abbas Masri to assist me. In fact, Steve Kincaid, Joe Safi & Seth Thomas were all extremely helpful and gracious in both appraising my trade in and getting me the best financing available. They stayed after hours and went above and beyond for me. It felt like it took a village, but with Abbas and all the others' efforts, I left the dealership with a new car that made me feel safe and secure. Again, I appreciate the professionalism and kindness that was shown to me.
Seth provided outstanding service and made the buying experience an absolute pleasure. He was very knowledgeable about the car, answered any questions we had, worked very time efficiently and simply provided amazing service. This is exactly how you want to buy a car! Everyone else at the deslership was very nice and provided great service as well. Seth also made it a point to help us learn about features we were unaware of on a Q5 we own and took the extra time to make sure that we were very happy with our experience. We will recommend Seth and the dealership to others for sure after this experience!
Today was securing my third Audi with Anthony's help. I contacted him twice in the past several months before finally making it in today. Even though I delayed leasing my third Audi, Anthony provided information and dealt professionally on the earlier occasions. He knows his product and does not play games you might encounter at other dealerships. The product and Anthony is why I keep returning to Coral Springs Audi.
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