Used Audi Q5 for Sale in Hollywood, FL

I contacted Alex Castro a couple of days before Christmas. They had a certified S3 on the lot and I wanted to see if I could get more information. I asked if he'd take more pictures for me and text them. Within 10 minutes Alex had pictures of everything in the car which I had asked about, then went on to make a short movie clip showing the details of the S3. Are you kidding me!? It was like being on the lot. I already had financing so working with Alex over the next day we had everything done for me to fly down from Jacksonville to pick it up. On Christmas Eve afternoon, after a 3 hour flight delay, Alex had me picked up at the airport and brought to the dealship. God bless them for waiting for me, but only Alex and the Used Car Manager were there, but both were very jovial. I signed 5 documents which were correctly prepared ahead of time, and was out the door in 7 minutes. It doesn't get any better than Alex Castro and Audi Pembroke Pines. My wife loves her little Audi S3. I will do business with you in the future. Thank you

Great vehicle, great value, great appearance. Just got back from a trip to the mountains, my Q5 performed beautifully. Can't wait to take another trip.

Appointment was made with the Service Department by Brian Singletery,Service Consultant, with Toyota of Hollywood. Upon arriving, Mr.Singletery met with me at the appointed time. He was very professional, courteous and friendly. Services rendered was exceptional. I was very pleased.

We were just asking for a car and Daniel, the salesman assigned was very friendly and gave all the information we needed. We still haven’t bought, but we seriously consider doing it with these people!

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

I just bought an Aston Martin Vanquish over the phone - sight unseen, on the sole basis of the assurance of honesty and integrity that Reny exudes. She promised the car was as perfect as it is in the photos and I have no doubt that it is. I live in Southern California! But from this point forward, I'm buying my next Exotic from Reny!

I bought this SUV to replace my 2004 Acura that I have been driving for 14 years, I have always wanted to own an Audi, and now that I have one I love it, great reviews online from other owners, I don't regret buying it.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

This car met all of my needs and feels very luxurious to drive. I wish there was more storage room in the console and the drink holders are awkward with the console tray.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

I really like how this vehicle drives so well, very smooth, responsive, and extremely comfortable drive. The exterior and exterior of the Q5 is beautiful. I do wish it had the touchscreen option however in this SUV with its infotainment system I don’t miss that option too much. The panoramic sunroof is a great feature. I definitely would recommend this vehicle to others.

Carvana has the most Happy & Helpful Reps. I have ever dealt with. I called a LOT leading up to my delivery, One poor guy was on the phone with me for nearly an hour trying to deal with my bank (it was fully automated and difficult), but the entire time he remained happy and kept chatting with me as we got through the process, I felt important and extremely valued. Anywhere else would have just put me on hold for ten minutes at a time, but not my new friends at Carvana! The entire Experience - from browsing online, to the first test drive - was very enjoyable ! I almost want to buy another car so I can do it all over again... it sounds like a joke, but you will understand when you experience it yourself. 🎶Car-vana-oooo-na-na🎶

The vehicle had a very good price, unfortunately the sales person ( Z Mehdi) did not fulfill his commitment, will think twice before going again

I think this was by far the best buying experience I've ever had the guy that sold me the car Lance Matekel was honest and that is not something you find at a dealership. Not only that 2 days after I bought the car he called me and told me he found the second key of the car. And he didn't even have to do that because I've told him I want to buy an extra key.

I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)

The Audi Q5prestige package had drivers assistance and heads up dispay and a\c and heated seats. Great car for the money and a lot of fun to drive

The service was prompt and extremely professional, keeping me updated with detailed informative texts/emails that made the decision making process easy. Diane was friendly and had such a positive demeanor. She explained everything thoroughly from start to finish. The facility itself is quite luxurious and state of the art which made the waiting period pleasurable and peaceful. I highly recommend this location for all services including sales if you only want top notch professionalism!

Before I test drove and decided to get the Q5 I would see them on the road and thought what a great looking SUV. I also did my homework and studied up on them and compared to other SUV's that were similar. I have driven the Q5 for 3 weeks now and so far it has been great. I think the interior and exterior look great. The SUV handles well and has great power for a 4 cylinder @ 248 hp. My only complaint would be the infotainment system. I do not like the screen sitting on the dash like a flat screen TV, nor do I like having to use knobs to control everything. I wish everything was touchscreen like my Hyundai Tucson was. Seems some of the German manufacturers are behind the curve on infotainment technology.

The place is extremely clean and the personal very professional, thanks Diana Giraldo for your amazing services and knowledge, you make my experience much better.

So far we are thrilled with this new Audi. We went from an A4 sedan to the Q5 SUV. Looking forward to the same quality and reliability that our previous Audi gave us.

Just moved to Miami and it is my 1st time to this brunch. Frederick my service advisor was very helpful and informative. It was quick to get my car back from service.

This car is like a dream. The ride is so smooth and the control I have while driving is amazing. It accelerates nicely and the turns are tight. It has so many bells and whistles technologically but they are easy to figure out.

I completely enjoyed my car buying experience with Carvana! The online process was so simple. After selecting the vehicle I wanted to purchase, it was just a matter of uploading a few documents and I had an offer on my trade-in and financing approval within minutes. I picked up my car at their Nashville location a couple of days later and it was delivered spotless and in like-new condition. The entire pick-up experience took less than an hour and that's including a 20 minute test drive. No hassles, no sales pitch and no pressure. I wish I could remember the name of the customer advocate in Nashville (I think it was AJ-but I'm not 100% sure about that) because he was excellent and deserves a shout-out in this review. The only extremely slight negative was that the 360 website tour of the vehicle that I purchased incorrectly showed heated seats as one of the features but the car does not have heated seats. Wasn't a deal breaker for me as the car was a great value for the features that it did have and it was otherwise exactly as advertised. Loving my nearly new car and would definitely buy from Carvana again!

Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.

I love my 2014 Kia Soul. It's the 2014 base model but has features most base models don't. Cruise control, bluetooth, digital dash with outside temp., avg. MPG, fuel window by miles remaining, etc.. It's like new, has low miles at 35K. I read some reviews about the Soul base models 1.6L engine, that it was sluggish or lacking power, I find this not to be true. I think some reviews are too picky, it's not a dodge charger with a hemi but it has more than enough power for any normal driver. There are a couple of barely noticeable blemishes but this is expected from a three year old vehicle. The process was much easier than dealing with a dealer or individual seller. I financed through Carvana, very easy process. The car drives like new and to my surprise, the Soul has a ton of room for a guy 6-2. The delivery guy was cool and the vehicle was delivered three business days after I purchased it. I saved a lot of money. I did my research and local dealers are charging around $1k more for this vehicle plus you have to pay their dealer fees and deal with the bs games they play (aggravating). I also saved $500 from a friend referral, so I saved around $2K. I would highly recommend Carvana.

Very Smooth ride and handling with all the options I required and more. Panoramic View is outstanding. Looking forward to utilizing for skiing once the snow arrives.

I was in need of a used car. Obviously everyone wants to get a great deal so in order to do that the typical procedure would be to start scanning used car ads, the internet, calling dealers, looking through the newspaper, etc.. It was by accident that I found Carvana and I am so glad that I did. This time, I could go "used car shopping" completely from home and I could examine every car available, of which there were many, many cars, and I could look at the outside, the inside, the details of the outside and inside, the reports on the car- knowing what type of service has been done-accidents-anything, and then go through each and every feature that the car has. Being able to do this from home on my time and at my pace made the "looking for the car" simple, fun, and rewarding. Then, after finding the ideal vehicle for me, it was such a simple, easy, and actually fun process to put the car on hold, get all the paperwork in, and then have the vehicle delivered to my home. In the past I would have made two or three trips to a dealership and then spent HOURS going over paperwork, plus I would have had to endure the inevitable offers the finance manager would try to sell me when I finally got to sign papers. NONE of that happened with Carvana. I found the vehicle I wanted, put it on hold, filled out the paperwork and emailed it in, and the car was delivered to my home!! It was a fantastic experience!! Ordering a car off the internet was as easy as ordering a pair of pants! The best part was there was ABSOLUTELY NO RISK! Carvana gave me 7 days to drive the car, look it over, have it checked, whatever I wanted to do to be sure it was what I wanted and that I liked it before I actually owned it. If, for any reason, I decided I didn't want this car I could have Carvana pick it up no questions asked. If I had found a different car that I liked better, no problem. Carvana would let me change to a different car. After I decided to keep the car, Carvana provided an additional warranty at no charge so Carvana took all of the worry about purchasing a vehicle. During the time prior to taking delivery, I called Carvana a few times as I am one who asks a lot of questions and EVERY SINGLE TIME I CALLED, CARVANA'S CUSTOMER SERVICE REPRESENTATIVES WERE FABULOUS!! THEY WORKED AS HARD TO ASSIST ME AS THEY WOULD HAVE FOR THEIR OWN FAMILY!! In my 66 years on this planet, I've dealt with many kinds of people and I can tell you without any hesitation that Carvana is doing everything they could possibly do as a company to make sure their customers are satisfied and have an excellent experience. I can tell you that my experience was definitely excellent and I already have highly recommended them, and will continue to recommend them in the future. If and when my next car purchase occurs, I'll be calling Carvana!!

Fantastic Car! I think the best value for money in the luxury crossover SUV segment, its real competition is really the BMW X3 (which I did not test drive). Really purchased for its safety features, but plenty luxurious and the drive/engine is fantastic, esp. in sport mode. Granted, first audi (or german luxury vehicle purchase) but could not be more thrilled!

Probably the only ones writing negative reviews are the ones who couldnt buy. In my case, I did buy and I was very happy with the service and the staff. I purchased a 2015 camry at an excellent price. Shame on all you loosers.

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

I was very impressed. Since you enter, you are greeted by free valet parking. Never seen that in any other dealer in Miami. The sales rep Hideki was very professional and his manager, Handy was awesome. I trully recommend this dealer.

Great SUV with lots of great features. Smooth drive and settles well on the road. If you are looking for a luxurious and well performing SUV, the Audi Q5 is it.

My service advisor's name is Greg Abbey. He is always professional and very helpful. In addition, I've dealt with other advisors who have been great as well! I would definitely recommend the service department of this dealership, and although I purchased my car from a different Lou Bachrodt Mazda, we recently purchased my daughter's vehicle from Lou Bachrodt Coconut Creek Mazda, and had a very pleasurable experience!

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.