Replacing my review titled Be honest with customers. Cars.com doesn’t allow for easy removal or update of reviews. I fixed the issues with the car at my own cost. I had got the car at a good price anyway since when bought new it’s a car that costs over $100k. So I accept that, and since car drives great after the repairs think it’s appropriate to revise the ratings for Imperial Highline.
Came into the Easterns in Alexandria looking for a SUV. Took a look at a few and finally we found the perfect one for us. All the options we could possibly ask for. I did not know they had 2018 vehicles! We worked out finance options and got a rate we were comfortable with. Definitely recommending people to go see Phillip at this location. Very nice salesman.
The selection of used vehicles at Alpha Motorsports is top notch. I recently purchased my 2014 Lexus IS350 at a very nice price and was given a fair and generous price for my trade-in by manager Shak. Jason my sales person and Shawn my finance advisor, were both very helpful in this car buying process and the deal was completed in a couple hours...thanks guys, looking forward to doing any future business with Alpha Motorsports.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
The way car experience should be.
Outstanding customer service provided by Sales Consultant named Hassan.
Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!
I went in to look at a car that was at this Alexandria location. Right from the beginning Habib Mehdi gave me a warm welcome and took great care of me. Habib was very knowledgeable about his cars and helped me feel very comfortable with the car. After assuring i was ready to move forward he handed me over to Hash Abbasi, Also another team member of this Alexandria location. Both these guys really took the time to make sure I was ready to go. I will always recommend this location to my friends and family. Awesome job guys, thanks for your help as always!
Everything you expect from a car buying experience
by CintronUSCG from DealerRater.com
October 19, 2018
I???d recently purchased a new Discovery using my financial institution car buying program at Land Rover Chantilly???s certified dealer. KZ was able to address all my concerns and find my Discovery within minutes of walking in. As an active duty military member I was given the attention needed from the Financial Department by going above and beyond and completing the required paperwork in order to register the vehicle in my home state of FL saving me additional $$$. No haggling, No hesitation, No gimmicks.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Giselle Pearson was my sales person. Her customer service skills were excellent and provided upmost attention during my test drive and negotiations. Everyone at Passport was very attentive and professional during the sales process. I look forward to having Passport service my X5 for years to come.
I purchased a BMW remotely, actually sight unseen, and although I was quite worried about the process and the risk, it was a great experience. Giselle Pearson was my Client Adviser and she answered all my questions and researched features and options for me. Most importantly Giselle was a pleasure to deal with and made the process seamless.
I would highly recommend Passport BMW and Giselle Pearson.
Giselle Pearson was my sales person because my regular sales person was out of town.
While new to the job, her customer service skills were a perfect fit for the Ultimate Driving Machine. Will drive this x3 until the new x5s come in. Nonetheless she gave me the New Car Experience Passport always has with my prior new cars. Glad to meet a young enthusiast who still gets the excitement created by the 2002tii. Tops! Took the transferable warranty. Good-sound deal.
Went in on a holiday; it was slow but I received the best service ever! I told Damon Davis what I was looking for and he delivered. Damon and the other BMW staff was professional and courteous; I received impeccable service! I'm exceptionally happy with my purchase. Damon and Passport BMW deserve 5 stars!
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