I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
What’s the opposite of buyer’s remorse’
by Mike B from Naperville, IL
December 3, 2018
Love this Bimmer. I wanted sporty luxury I could drive all season in Chicago, and the AWD coupe hits the sweet spot. I was originally worried about the smaller turbo 4 engine, but it’s supper peppy and gives a nice balance with gas efficiency. The exterior styling is fantastic. Sure the 2018 model has the same basic interior features for a few years, but they are an absolute pleasure to use. The heads-up display with integrated turn-by-turn nav is very cool. Everything just works great and feels right. Only thing I’m still working on is seat comfort/positioning, and getting used to all the iDrive screen features. Great remote app integration. Great integration with Apple CarPlay. Loving my first BMW!
Steven Quinn was the service advisor and was fantastic. He explained the issues and took care of everything while keeping me updated of progress. Great job.
Love this car. Worth every penny
by LoulouFL from Winter Park, FL
October 30, 2018
This car is the best of all worlds. It’s got a backseat and the trunk which can be difficult to find on a convertible. the hardtop is up and down within seconds of pushing a button. Interior styling is minimalist luxury and the car is extremely comfortable. I absolutely love owning this car and really don’t have anything negative to say about it.
Most reason I bought this car from AutoNation is the saleslady Jorainna Yao. She is really patient and helpful.
I would also referred my friend to buy a Mercedes 2020/2019 GLE amg 43 next year to her.
Also the car is beautiful ! Easy to handle and control. Very comfortable for a tall guy.
by Jayrod51 from Howell, New Jersey
July 13, 2018
Love the design, (I have the convertible) handling, power! Is a keeper!
Very comfortable for long trips. Easy to handle. quiet and very good on gas.
Seat are extremely comfortable!
Malcolm was amazing and provided my wife an informative but stress free test drive. It sold us on the car. I am blanking on the name but the gentleman who helped with financing also did an amazing job and was helpful and honest.
by Sloane Alessandra from Delray Beach, FL
August 1, 2017
So far so good? Love my new car. The outside is really hot and the interior is beautiful. I love the sporty look and drive. This is my second time owning a BMW.
Buying a car from them was quite smooth. They had many variations of the model I was looking for and were quite willing to show me every one they had in stock. They had posted sale prices online for some of the cars they had in stock but discounted others which were advertised at a higher price. Negotiations for the price were fairly quick. When signing the paperwork, there was the typical sales speech to sell me additional services but when I said I was not interested the sales talk stopped.
I had bought a different BMW from another dealer 5 years earlier. That dealer's service department gave me quite poor service. I often had to take my car back to them right after they serviced it. I checked online reviews and found Stevens Creek BMW seemed to have the best reputation. I had bought parts from the Stevens Creek BMW parts department and was quite satisfied with the experience.
I was seriously considering switching from BMW to Mercedes Benz but my experience with and the reputation of Stevens Creek BMW were enough keep me interested in a new BMW even though I have had excellent service provided for my old Mercedes by a nearby dealer.
by Dust 4 U from
April 26, 2017
So far it is the most exciting car to drive. Extremely satisfied, comfortable,eye popping, head turning. What more is there to say..
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by Dmelvin from
April 15, 2017
I love my new 430, it's sporty and fun to drive! The red interior is beautiful and the pick up is great.
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