Their process is much more streamlined and expedient compared to a regular dealership. If you want to be done in less than 90 minutes and get a good quality car, go to Vins. Their staff is great, very helpful and does not pressure you to buy
by Alpina from Amherst
November 15, 2018
Love it very nice and relible it drives very fast it's very comfortabke and excellent looking car. As a family car it's considered and good family size car.
I’ve been a BMW driver for about 3 years now and have been to numerous BMW dealerships. In my experience, all BMW dealerships hold themselves to the highest standards, but somehow Sterling has set themselves far apart from their counterparts.
Whether it’s walking into service or the showroom everyone recognizes me and remembers my name from previous engagements. It makes me feel very welcome and part of a family of BMW aficionados. Everyone is super friendly and is genuinely interested in what you have to say, whether it’s just small talk or business.
I’ve been going to Sterling for about 1 year now and I don’t think any dealership can compare in quality, customer service, and professionalism.
I would like to specifically mention:
Robert Graves, for his exceptional professionalism, knowledge, and salesmanship to get me into my brand new BMW M4, the ultimate driving machine.
Beaver Ho, for setting THE standard for all service providers with his professionalism and personal interest in ensuring I get the best quality and care.
Ash Soroushi, for making the finance process a breeze with how professional and knowledgeable he was. Extremely easy to understand every detail of the contract.
Matthew Tillman, for his expertise in the sales process.
I love driving this car
by J. Anderson from Louisville
August 1, 2017
I enjoy the size of this car. It is very good on gas and looks good inside and out. I love it's style and smooth ride. It is very room for long trips as well. It was the perfect choice for me. I would highly recommend this vehicle.
Very good overall; service rep (David Goldberg) was careful to explain repairs. Repairs were completed in a reasonable time and I was kept informed of status.
Love this car but continue to ware out rear tires
by cruzer'J from monterey, CA
November 14, 2018
The rear wheel alignment keeps going out of adjustment - the camber goes off and wares the inside of both tires. Two tires and wheel alignment nearly $1,000 twice now in less the 30,000 miles - grrrrrrrrrr
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
by William S from Hempstead
November 7, 2018
First time I purchased a car from Certified Select Motors. Will not be the last. No pushy salesman here. Simple honest advice. So many cars to chose from. You won't be disappointed! Friendly, passionate staff. Thanks.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Best cars out there by far !! Even used !
by mcn520 from Westminster, MA
October 31, 2018
Definitely an outstanding car. I bought it with 31000 miles and it is still like driving a new car. Smooth at high speed, comfortable seats, lots of features and great performance as well as over 30mpg combined driving.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
by Brekanko from Richmond, VA
December 1, 2018
I was considering getting a new Honda Accord at basically the same price point but this used 2016 BMW 528 far surpassed the new 2019 Accord in every way except for the blind spot warnings and front collision warnings. The engine, handling, all around quality, and fact that it has AWD all helped make this decision very easy.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Ultimate driving machine!!
by Susanne from Rock Hill, South Carolina
January 29, 2018
I was in the market for a larger car for personal use. After doing research, I decided on the BMW 5 series. Purchased from Hendricks in Charlotte and it is a dream to drive. I feel safer and more protected on interstate traveling and absolutely love the drive.
Elena greeted me promptly upon arrival at my service appointment. She kept me posted periodically concerning the progress of the service of my vehicle. The facilities were clean, well organized and the staff were very courteous and professional.
Review of 2015 BMW 528i
by Ned Davis from York, PA
July 15, 2018
Luxury sedan with classic BMW styling and handling. Great ride on all types of roads and offers surprisingly good miles per gallon. I look forward to many road trips in this car.
I recently got my 2012 X3 Power Sunroof Motor replaced at Fairfax BMW service center. Tyler did a great job and talked with my third-party extended warranty service on my behalf (I have read about unpleasant stories regarding these third-party extended warranty providers) - and they agreed to cover the repair cost without any hassle! I really appreciate Tyler's help and his dedication to make his customer satisfied.
by goodcar from raleigh
July 17, 2017
its a really nice car and it dosnt need car keys to start but cars in keys it smells amazing and very smooth on roas
I went in to look at a car that was at this Alexandria location. Right from the beginning Habib Mehdi gave me a warm welcome and took great care of me. Habib was very knowledgeable about his cars and helped me feel very comfortable with the car. After assuring i was ready to move forward he handed me over to Hash Abbasi, Also another team member of this Alexandria location. Both these guys really took the time to make sure I was ready to go. I will always recommend this location to my friends and family. Awesome job guys, thanks for your help as always!
A beautiful , super clean CAR!
by maryellen13 from charlotte
January 9, 2019
This is my 3rd BMW. I had a 3 and 7 series before. This car have great MPG . I do so much city driving that i was happy to hear of it's 4 cylinder twin turbo engine . It has the quickness I need without guzzling gas. So many things this car can do , I will take while to figure them out(and i mean that in a good way)
I bought a Lexus ES350 from this dealer. Mathew promptly responded to my email. Then I had a very good experience dealing with AJ during the deal and after sale. They all are very professional and friendly. Smooth transactions. I am sure I will be returning to them for future cars.
by Blessed from LA California
October 15, 2017
This is the Best Car I have ever purchased.
Such Style ..
One of the best decision I have ever made.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
It's a Bimmer
by PHC from St. Louis, MO
July 23, 2018
I’ve owned several BMW sedans over the years, this one is nice’even with the 4 cylinder, its as quick, and more fuel efficient than my E60 2007 530xi ever was (which I still have). It looks good, drives well and I’ve had good success over the past 21 years with maintenance on the Bimmers.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
The most reliable I've owned
by Arkadiy from Agoura Hills
October 31, 2018
The best family car. This car has everything that I need. Safety parameters are the best, comfort is excellent, leg room is awesome, price is affordable.
Thank you Audi Silver Spring for an easy car buying experience. It was hassle free and quick! Car sold was nicely detailed , well kept. My areas of concern were taken care of.
by BMWFan2018 from Miami, FL
November 21, 2018
I just bought a 5 series BMW from Car Factory Outlet. What a great car. It glides on the road and is super spacious. The safety features are easy to comprehensive and easy to navigate. The sound system is VERY good which comes in handy during Your drive in Miami traffic!
I first off want to start off by Saying Max Moyer who works in sales is the real deal convinced me to switching to BMW from Lexus he is the most detailed and knowledgeable about BMW cars and does everything to make the process of buying a car quick in easy I spent a total of 2 hours buying my car. The car looks amazing and I am so happy for the price I got it at. Thank you Max and BMW of Silver Spring
Great car to own.
by mrquintero from Paramount, ca
August 21, 2018
Great luxury car , my wife and I love it. It has low miles, it's in great condition inside and out. I test drove it and the car rides really smooth. Awesome car.
BMW of Silver Spring is a top notch facility with excellent client advisors. I had an awesome experience working with Lonnie Overby. He was honest, accommodating, and worked hard to get me into the car of my dreams. If you’re interested in a BMW and want a pressure-free buying experience, ask for Lonnie.
Most luxurious car I have owned.
by Ladyv from Winston Salem North Carolina
December 6, 2018
This car met all of my needs. It has plenty of leg room in the front and back. The ride is smooth. It has heated front and back seats along with heated steering wheel.
My overall experience at the BMW Silver Spring, MD dealership was exceptional, professional, pleasant and courteous. My salesperson, Karen, is outstanding. Karen was attentive to my needs, diligent is assisting me with my finance options and providing me with access to additional funds to offset my monthly payments. Karen was both professional and courteous. It was a pleasure working with her and I plan to work with her again in purchasing my next BMW.
August 10, 2018
Car feels sturdy and safe. Love how it looks - white with beige. Overall enjoying it very much.
However was shocked that it did not have Satellite option and it cost $600 to install. did read that BMW nickle and dimes and this certainly proved it.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.