BMW 535 for Sale in Manassas, VA

I bought my BMW from Perfect Auto work with James the finance manager he is very honest and respect full got me the best and lowest rate he sold me a very clean and beautiful car all the sales people in this dealer were very knowledgeable about the cars very nice and clean dealership there was no pressure at all. I refer this dealer to all my friend and family and I will buy my next car from here. Good luck guys and thank you soo much helping me buy my dream car.....

The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.

Employees were great - kind, responsive, and fun to interact with. The process was extremely easy: Went online and found my car, requested information, received a call from Snap, set up an appointment, put down a deposit so I knew it was mine, went in to see it/test drive, and drove home. The only negative I would highlight is that after driving home and over the next couple of days, I noticed a couple of 'finishing touches' that were skipped that would have been nice - the car had no windshield wiper fluid, there were napkins left in the glove compartment, and the windshield wipers were old, rusty, bare, and needed to be replaced. Other than those small details the car was brilliantly clean, well maintained, and as pictured/described. Will go back and would suggest.

Can't rave about this place enough! My vehicle was totaled, so we needed another in a pinch. Found a beautiful SUV on their website, called to schedule a test drive for the following Monday. We were greeted by Anthony when we arrived, who was incredibly nice, professional, and informative! We were able to look over the vehicle and test drive it with no pressure at all! It was fantastic! A sensor was malfunctioning in the vehicle, and they had it fixed within 20 minutes and ready to roll! Megan was PHENOMENAL! She took care of our financing, and made everything from warranty purchase to finalizing paperwork easy breezy! We will definitely be using Snap for all of our future vehicle purchase needs! Well worth the two hour drive in each direction for the service, care, and peace of mind we received today - and our beautiful new SUV will serve our growing family well for years to come!

Wonderful staff great service thanks to Steven Campbell for all of his help in finding and fixing the problem would definitely recommend the service department

This is an amazing company , has amazing customer service , and the staff are so helpful, I recieved help from one of the managers Mahtab, she’s very helpful and is willing to go an extra mile and help you out :) haha no pun intended! Amazing company , highly recommend

Purchased a 2013 BMW in late November from AP Fairfax as an early Xmas gift for the wife. We visited 5 other dealerships prior to our purchase and we are pleased with the purchase as well as the purchase experience. Up to this point, the wife is happy with the vehicle. However, our customer service experience after the purchase has been disappointing to say the least. 95% of the time when calling our original POCs to discuss issues that require resolution on behalf of the dealership they are "in a meeting" or "not in at the moment" and do not return calls until a few days later. Two cases in point: 1. The vehicle was missing a hard copy of the owner's manual and the dealership provided paperwork acknowledging I was owed an owner's manual. When I checked on the status of the manual a couple of weeks later, was advised they are not responsible to provide such an item...Until I provided them the paperwork that showed they owed such a manual. I was advised the manual was available of pick up this week (39 days after purchase). 2. I was advised the license plates for the car were ready for pick-up (week prior to Xmas). Wife drove to the dealership to pick up the plates and somehow the plates were misplaced. I continued asking for a status on the plates after Xmas and New Year's only to get in a perpetual loop of "it’s the holiday season and folks who work on that are in and out...will get back to you." Finally, was advised on 03 Jan that no one knows where the plates are located and they are missing (isn't there a person that oversees license plate chain of custody or tracking?). The dealership representative advised I needed to go to DMV (yes you read that right…I have to go to the DMV) to request replacement plates as they are unable to do so on my behalf. I asked if the dealership plans to re-reimburse me a portion of the titles/tags fee that I paid when I purchased the vehicle since it did not fill its obligation to provide me plates. I was advised I would not be reimbursed any portion of the fee. As such, I asked to speak to a manger and was advised "he is not in" (surprise!) and I would be called back...No calls have been received. As such, I now need to take a day off of work ($$ out of my pocket) to go stand in line at the DMV (always an awesomely joyful and refreshing experience) as a result of AP Fairfax's lack of sufficient customer service. I am hopeful my situation is the exception vice the rule; there are some really nice folks that work at AP Fairfax and the cars they sell are impressive. However, my customer service experience after purchase has been unexpectantly disappointing to say the least.

It was such a pleasure dealing with the team at Maserati of Tyson’s. I love my 2018 Levante!!! Thank you Khalid, Enron, and Jeremy. I look forward to dealing with you all in the future. This transaction went off without a hitch.

Best and fastest service department was out in 35 mins for an oil change the quickest i ever been and the staff was very friendly

Just purchased Toyota Sienna from Crown. Checked it with our mechanic and he approves the purchase.. The staff is professional and process easy.. We do recommend the company to all customers shopping for used cars..

This is a dealership who treats the customer well, and wants to build its business through loyalty and repeat buyers. I own a VW which has performed quite well over 7 years of relatively hard use. Time for a new one. And I purchased one in May 2016... Absolutely satisfied with the new one...

I’ve been a BMW driver for about 3 years now and have been to numerous BMW dealerships. In my experience, all BMW dealerships hold themselves to the highest standards, but somehow Sterling has set themselves far apart from their counterparts. Whether it’s walking into service or the showroom everyone recognizes me and remembers my name from previous engagements. It makes me feel very welcome and part of a family of BMW aficionados. Everyone is super friendly and is genuinely interested in what you have to say, whether it’s just small talk or business. I’ve been going to Sterling for about 1 year now and I don’t think any dealership can compare in quality, customer service, and professionalism. I would like to specifically mention: Robert Graves, for his exceptional professionalism, knowledge, and salesmanship to get me into my brand new BMW M4, the ultimate driving machine. Beaver Ho, for setting THE standard for all service providers with his professionalism and personal interest in ensuring I get the best quality and care. Ash Soroushi, for making the finance process a breeze with how professional and knowledgeable he was. Extremely easy to understand every detail of the contract. Matthew Tillman, for his expertise in the sales process.

My wife purchased her dream car from Sterling and the staff rolled out the red carpet. I was extremely impressed by the level of service. It was a special day she’ll always remember.

I worked with Francisco who was very professional. Tony was awesome as well. Great experience overall!!! I will recommend WBM to all my friends and family.

Maria provided excellent customer service! She demonstrated and extraordinary ability to understand my needs without being ever making me feel pressured. She is very knowledgeable and extremely quick! She was extremely patient and helpful, and despite having to stay past showroom hours, made sure that the car was in perfect condition before I left. It was a pleasure working with Maria, I highly recommend her!

Suvin was exceptional. He was knowledgable and able to answer all of my questions. I was not pressured to purchase and I bought my car here as a result. Highly recommend asking for Suvin.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.

Maria provides exceptional customer service. She would hear your needs and try to work with you accordingly and would provide support above and beyond to cater your needs. She would not pressure you to buy and she is very transparent with all the information which is very important. Maria is very welcoming and provides exceptional customer service that anyone would expect from top dealerships. I would highly recommend Maria as a go to person to anyone who is considering any vehicle at BMW of Rockville. I agree with all the other reviews and positive experience with Maria. Thanks much Maria - way to go!