Best service and experience by far. I was very happy.
by Stevensmichel4 from DealerRater.com
December 5, 2018
Could not have asked for a better and friendly sales representative like Clara. She was amazing and Sam was great. They both worked to get to make sure my experience was an amazing one. I was pleased with their service and diligence. Thank you Clara and Sam. I will see you guys again.
My first BMW-- have been a Benz guy long time--
by GFK II from Akron, Ohio
July 10, 2018
So far, pleased with performance of car--- only had vehicle for 3 weeks--have had a few minor issues-- great handling on highway--- some of the electronics are overwhelming for my wife
This was by far the most amazing car buying experience. BMW of Gwinnett had a great selection of vehicles to choose from. The sales advisor, David, was very professional and friendly. I purchased a BMW X1. I was initially was seeking to purchase a certified used one, but they didn’t have the color I wanted. So David worked a deal for me, and I was able to purchase a brand new X1 for the same price as a the certified used I was originally shopping for. I would recommend this dealership to my friends and family.
Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
by UPS Man from indian shores, florida
May 19, 2018
This car has every amenity you can think of and more. I am a 6'3 man and can sit comfortably in the front and the back. There is no need for driver or passenger to move up. Unbelievable ride. This vehicle is very hard to beat.
Friendly service in a low-pressure environment. The best part was that after we made our purchase, Jose still responded to a concern we had within minutes of our emailing him. Though the dealership had no requirement to do so, they made things right for us when we found a minor problem after purchase.
Great car, great drove
by wjperdue from Atlanta, GA
July 13, 2017
This car checked all the boxes for me. I test drove this car and the Audi A8L but left more impressed with BMW. I currently open an older Audi A8L (D3) so we thought the D4 would for the bill. We thought wrong. It's a good car but the drive off the BMW was just better.
The salesman and finance manager made my experience great... No complaints
Fun to drive but reliability questionable
by BigV from Hampstead
November 11, 2018
I purchased the vehicle certified preowned with 48,000 miles on it. Soon after purchasing I experienced a three month spurt of reliability issues where the car went in and out of the shop. Here are the problems experienced oil leak from gasket, fuel injector failed, alternator pulley and belt were making a shining noise, battery, software issue (required towing). Then after all of this was fixed I went 10,000 without issues. The last problem experienced was an AC condenser leak where hot air blew from vents. This was replaced under warranty. So with all of that I do enjoy driving the car as it's as close you'll get to luxury and performance in one category. I'm 6'9" and fit perfectly in the car.
I had an amazing car buying experience. After running around to two dealerships I finally stopped at United BMW and Steven understood my needs and selected the PERFECT car for me. The experience was smooth, fast and amazing. I couldn???t be happier with my purchase!
My fiance and I came in looking for a used car and Blake helped us. The process was smooth and customer service was excellent. We are very happy with our purchase.
Good buy as low milage used car
by Hoove12 from Dallas, TX
May 31, 2018
This car does what you expect, which is get you from point A to point B in comfort. While the 750i is quicker and sportier, the 740i does the job. The six cylinder preforms better than most companies 8 cylinder and has plenty of fun built in. Slip into sports mode, watch the dash change, and hit the gas. You would never know you are driving an executive class car- feels more like a 550i from models past.
BMW's alway preform well. Cost to maintain is higher- but worth the expense.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My 4th New BMW
by Proud Owner from Greenville, SC
April 4, 2017
I have had my car for almost five weeks and I have put about twenty-five miles on it - vacation interference! That is why there are only two Stars for Performance. I just want to get behind the wheel on a turnkey uphill road in Virginia (there are lots of them there), and put the metal to the pedal. This is my 4th New BMW - I know what they can do! When I get to really try it out that will be a Five Star Performance!!
George was very helpful in my decision to buy this car, but sometimes follow through with promises were lacking. Still after a week my trade has not been paid for and the car I bought is still being advertised. They assured me there is no problem but I never saw the completion of the sale go so slow. More communication would be nice.
by James from Atlanta
March 7, 2018
Comfortable, fast and enjoyable car.you must try it.economic 4.0 diesel,diesel faster than gas engine, only what you should to do is change wheels and and make in time service.
Thank you for helping us with your the car purchase. You were such a pleasure to work with and we really appreciated that you're not one of those "push" people that most of the care sales people are. We also appreciate the depth of detail and time that you took in having our car sale documents covered with us and going thru all information.
We appreciate your business and we will spread the word with all our friends about IQAutos from Marietta.
Rodica & Gabriel Raileanu
Car I’d Like to Own
by 4480tii from Fairfield, CT
December 23, 2018
Best suited for the travel I love doing. Air travel no longed relaxes and inspires. Eight hours or so in this car is less taxing.
Mr Jaffer was very responsive and professional. However, there was a substantial scratch on the car below the passenger side door which was not divulged, and for which Drive A Dream refused to assume responsibility after delivery from GA to FL by car carrier. Initially they tried to blame the car carrier for the scratch. However, after critical, frame by frame review of the video of the car that they sent initially, the scratch can be seen, proving that it was present from the outset. It subsequently cost $300 to repair, which I feel should have been reimbursed by Drive A Dream. However they refused, leaving a bad taste in my mouth about the whole transaction.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Luxury on the top
by MTamer from Newark, DE
December 20, 2018
Warning! When you ride this car, no car will be luxury for you. Everything comes with top quality, silent driving and a very good mileage.
Alex worked out a great deal for us quickly on a Sunday! We will definitely be back to ALM Roswell because of him 😊 I am enjoying my new Suburban.
Best car I have ever owned in the past 50 years
by ELSProf from Newport News
June 17, 2018
This is my third BMW - after a 328 and a 528. Everyone gets better than the the last one. The cameras are outstanding for someone who had neck surgery with limited mobility. As for power, the engine has more than I would need unless I were in a James Bond movie. The mileage per gallon is great - so far averaging about 27 combined city and highway. As to styling, in three months I have at least twenty unsolicited comments in parking lots, gas station fill ups, and stoplights about what a beautiful car it is. As someone who changes the oil every five thousand miles (and had no problems with the first two BMWs with about 75 thousand miles), I expect this to be my last car. It well could last me 20 years. I could not be more happy or hopeful about this vehicle.
Thanks to Sal and all the guys who made this purchase so easy. Sal was great to work with, an excellent communicator. So happy to be back in a BMW!
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