First I got internet salesman, then when I arrived at the dealership I was referred to another salesman. I was told the car was not at dealership.....then after I bought the car and finished with the finance office, I never saw
the salesman again to congratulate me nor to instruct on new vehicle!!!
Awesome car buying experience!! Ethan is the best!
by Grace from Tustin, CA
October 19, 2017
I bought a car yesterday from Topline Automotive and I am very happy with it! My experience with Topline and their staff has been top notch from the beginning. I had been looking to buy a used BMW for 5 years now, and due to unforeseen circumstances I was looking to buy one within the month. I did my research and did my numbers, and found 3 really good deals. I checked out the other cars and dealers in Orange County and had my friend also run numbers on her end.
I expressed interest in the car I found at Topline and called to see when I could check it out. The manager/director, Ethan Lam, helped me from start to finish. He was great! Not pushy or aggressive, very communicative, and super helpful. I filled out the online application they have on their website for financing and he found me such an awesome deal/rate, it was unbelievable. He went above and beyond and I am very happy with his efforts!
The quality of the cars that Topline has is impressive. The car I ended up buying looked really clean and well-maintained. There are extensive photos for every one of their vehicles available online, so there were no surprises. They have an extremely nice selection of used luxury cars that have been well-maintained and look brand new.
The car I chose runs beautifully and was such a good deal, it still feels unreal! I love my car!!! Thank you so much Ethan! I appreciate the awesome service and quality vehicle. Grateful!!!
I went to go check out a car at this dealership the other day and there was nobody to help me out or even greet me. I had a few questions but I figured the business was occupied with bigger and better things to do than help a prospective customer. Oh well :)
I have been in the market for a 2017 Nissan GT-R for a few months, both new and/or used. I visited local Nissan dealerships with some slightly used GT-Rs that should be mint, but they were all beat up (curb rash, scuff marks, scratches, front lip damage, etc). I shopped around online for new ones within 500 miles and none of the Nissan dealers would work with me on pricing. They would not budge at all!
I finally decided to check out an independent dealer and found CJ Auto Group. The dealership was small, but the quality of the cars they have on their lot are all clean, high end vehicles. This is where I found a very clean pearl white 2017 GT-R with only 5200 miles! David and Solo were both easy to work with. Best of all, they were willing to work with me on pricing on what I thought was a fair deal.
If you're in the market slightly used but high end cars, do yourself a favor and check out CJ Auto Group!!
The vehicle I purchased has super good quality, and the staff there are really really nice with great service, specially thankful to David, he is a great and decent guy with great customer service. The best vehicle purchased experience ever! Thank you all! I will be back again and of course I will highly recommend this auto group to my friends!
I want to say it was a pleasure doing business with David Leon and his staff. They were very friendly and accommodating in making my experience easy and relaxed. I would highly recommend shopping with this dealership and have already recommended HJ Auto Group to many of my friends. David was a true pleasure to work with and his post sale follow up was top notch. I am loving my new car and having a blast driving it. Got my first thumbs up within in 5 minutes after driving it off the lot. Thanks again David and all of your staff. Marc
I recently purchased a Camaro 2SS from this dealer and my experience could not have been more pleasant. David was extremely helpful from the first phone call to the last signature. The vehicle was as described in the add and in perfect conditions.
The next time I decide to purchase a car I will be visiting this place first and hopefully it will be to drive off in a GT-R. Thank you David I'm really enjoying my new Car.
Very nice and informative. Didn't try to upsale or add on any extras. Quick process to buy a beautiful clean upscale car. They were very eager to please! I am so happy and excited about my X3 and it was in excellent condition when we went to purchase! :)
My advisor Brenda was very professional. I would recommend her to everyone I know for service.
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