Used BMW X1 for Sale in Richmond, VA

I live several hours from Richmond BMW. From the second I contacted this dealership online to check out convertibles, I was treated with the utmost care and concern. Nick McNevin contacted me at 10pm, and even called to answer any questions. Found me the car of my dreams and moved heaven and earth make it happen for me. The entire process was seamless and painless. Nick constantly communicated with me, answered every question immediately. Though the manager would not approving holding my used car choice a couple of days (even though I offered a $10,000 promissory note), the deal otherwise went off without a hitch. This place is first class; a lot of dealerships could learn from them. The test drive was incredibly informative and everyone was kind and considerate. Never any pressure or feeling that my questions were stupid like I've experienced at other dealerships. Nick knows his cars, and that made a huge impact on me. I've owned Toyotas all my life. Done with that. I'm a BMW loyalist now, and it all started with Nick and the folk at this dealership who made what could be a stressful, horrible experience into one that makes you walk away feeling like a million bucks (well, minus what you paid for the car!) Example: just as we were leaving I said I needed to figure out how to program the navigation back to the 2 hour drive to my house. Nick said, "No worries. I already programmed it for you while you were finishing the paperwork." How cool is that !?

I really enjoy my X1 and have had zero issues with it after nearly 3 years. The seats are a real joy with excellent lumbar support. Far more spacious than the Audi and Porsche at a lesser price point. Bmw knocked it out of the park in my opinion. For all of those loyal to the 6 this little twin scroll 4 won’t disappoint. A few more features in more basic packages would be nice. I have only found one hiccup, the hands free tailgate sensor is a little to reactive and can close on you at inopportune times.

It was a great experience! Would recommend absolutely to others! Although I didn’t purchase my vehicle from this dealership, the prices were extremely fair and the people kind. I only didn’t buy the car from here because I was too far away and I didn’t get a chance to test drive the vehicle that I wanted.

Previous car was a BMW M3 and it was a terrific car before the security system went out after the warranty expired. My wife loves the X1 because it drives like a car and has good storage. No issues except needed new tires and the sunroof headliner needs to be replaced at my expense even though I purchased the extended warranty. Car is parked in a garage at night and during working hours.

Steve Lerner is the best there is- he really cares about his customers and will do anything that he can to make them happy. My dad bought a 528 back in end of July and I tagged along with him because I knew I was planning getting a 320 end of September/beginning of October. I was immediately impressed by Steve's knowledge and how he kept going above and beyond! From there, I knew I wanted to partner with Steve for my 320! 2 days ago, I had my appointment with Steve and by the end of the appointment he had done everything to get me the car that I wanted and the car that was the best for my money. The car had to be brought from Charlottesville, so he made the call early to make sure it was reserved to be mine. Not only did he get me the car that I wanted but he also did the absolutely best job ever for giving a good price that was a "no brainer". So I finally picked up my beautiful 2016 320 last night and it's everything I could've wanted. Unfortunately, I was very ill with the flu yesterday so I was too tired to stay after the paperwork. So Steve offered to come by my house this weekend to show me the features of the car...I don't know many people that would do that! He truly does go above and beyond and cares about making it the best experience for me and anyone else. Steve Lerner is 10! Thank you so much!!!!! I would also like to say that everyone at BMW (Matt Perry, Dmitriy, Anton Kulay, Joey, and many others that I forgot their names) has been very welcoming and made this process very enjoyable. BMW is not just a luxurious car but it's outstanding customer service! I look forward to continue dealing with everyone at BMW!

This car is stylish and has the features I was looking for. AND the stereo is AWESOME! I've received a lot of comments on it!

I made an appointment to have my car looked at (Allen Tire) because I noticed that my car had started to vibrate while driving. I did hit something in the road at night a week earlier. I took off my wheels only to find that my front left wheel was dented in the inside. So I order another wheel, had it installed a few days later only to realize that the problem had not been rectified...thus I went Allen Tire. They informed me that I needed to replace my Guibo (drive shaft coupler), which would cost more than 675.00 parts and labor. Since I perfere to BMW to perform repairs, I made an appointment the next day. After checking in with my service tech... I went and waited in the lounge for a period of time. The tech came out and then asked why do I want to change this part, I went on to explain the the problem and that I was told that this part was broken by (Allen Tire). The tech stated that he didn’t think that the part in question was damaged at all. He suggested that I needed after market wheel rings! I could have wasted time out of my life and 600.00 if the technician had not been honest. I did go purchase the parts that was suggested, spent only 21.75...problem fixed! Thanks Matt, for your integrity!

I stopped by Peasons Honda to take a look at the new Civic Hatchback. Several staff took the time to check on me and offer their help. However, one of the Salesman, I believe his name was Ajani, went above and beyond to explain the new Honda Civic, its uniqueness, space, quality, fuel efficiency and potential resale value. He answered all my questions. I was just browsing for fuel efficient options, but, Mr. Kingslow was so supportive and professional, I almost bought a new civic. In other words, I was very impressed. As a result, I will tell all my friends and government colleagues to go see Ajani Kingslow, as he knows the cars well and can work with them to get the best deal on a Honda product.

I love everything about this car except that it doesn't have the satellite already active in it. I need to get it hooked up at the dealer. Would have rather went without wheels than satellite radio!!!

Would recommend everyone I know to this dealership. Steven Lerner was so much fun and didn???t make me feel pressured. Was quick to answer all my questions and also help me with other options that I may want to consider in my car purchase. Very timely in his purchasing process and very helpful with questions I may have about my new car purchase. Called me that evening to give me even more info and to make sure I was happy with everything! Would buy another car from him in the future for sure😊

This car has such a smooth, quiet ride. There's plenty of pick-up and a ton of trunk space considering its a compact SUV. Perfect car for my husband and I as we start our family! Its safety rating is superior and for an SUV, the fuel economy is great!