Used 2023 BMW X5 for sale near Rosemead, CA

Very punctual and respectful. Technicians do a great job . Customer service is awesome I would recommend the customer service representative. The oil change I had was quick and easy.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Reaching out and expressing interest in purchasing a new car, they were very accommodating and provided clear communication, to include instant quotes. Once I purchased my car, it seemed as if the communication has lapsed unfortunately.

The sales staff was very attentive to all request. Patient through the whole process. I can came in with a goal and left pleases. I would recommend this store to others I know. Hope my service experience is just as great.

Was in the market for a nice used car, narrowed it down to a couple models. The Sonata edged out the competition and the staff was nice to work with. Kevin was low pressure and the experience was quite painless.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

We met Sami Asadourian when we went to BMW New Century looking for an X3. We had initially looked at a loaner special to lease, and Sami took us for a test drive. After the test drive, we realized the car doesn’t have one of the options we absolutely wanted. Sami was very helpful in locating another vehicle that has all of the options we wanted. After a couple of hours of negotiation and finally came to an agreement on the terms, we went to look at the car – only to find out it doesn’t have something else we wanted. We were all tired and decided we should just go home. Sami told us he will find the car we both wanted, down to each options and packages. Boy did he come through! He called us the next day to let us know he found the car we wanted. To top it off, it’s an even better car – 2019, instead of 2018, and a better monthly payment! When we got to the dealer, the car was washed and ready to go. All we had to do was take care of paperwork. He made the process seamless, and made sure we wouldn't have to spend too much time there on our second day. All in all, we are very happy with our new car and very grateful for Sami’s dedication in finding us the perfect car. We would definitely go back to Sami for our future car needs, and we would highly recommend him to our family & friends, and to anyone shopping for a new BMW.

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

My experience although limited was great. I was unable to go to the dealership before the car.I was interested in sold.

My experience at Long Beach BMW was excellent! Jorge and Andy were quick and efficient in getting the deal done. 10/10 customer service?highly recommend!

I had a really great experience with Lucas. He was super patient and easy to work with from the start. Even though the car I went in to see was sold right before I got there, he didn’t rush me or try to push anything else. Instead, he took his time showing me around and helped me look at a few other options. You can tell he genuinely cares about finding the right fit for his customers. I really appreciated how professional and down to earth he was throughout the process. Definitely someone I’d recommend asking for if you’re in the market for a car. L.Montoya

Highly recommend Sami!!!! came here to look at a car but left with a different car that I’ve been wanting. So I’ve been here a few times before just to look since I live closer to BMW Monrovia, this time I left with a freakin new M3! Because of Sami, I will only be coming to New Century. He gave me advice like a friend and not just trying to sell. I don’t think I would’ve gotten a car I wanted without Sami’s help, I had a budget and he really went the extra mile just to make it happen for me. The transaction went so smoothly, that I would do it over and over again. I was surprised how great the vibes were here. Everyone is friendly. The GM Mr. Pan was a very nice man as well. Thank you Sami, Devon, Michael, Peter and rest of the new century team! Feeling like I got a family here :)

I want to commen on our salesmen, Chase Morris. He was so helpful and work very hard to make the situation easy for us. Janet Lanoil.

The GM Quynh and Mike in finance are the best of the best and the entire service team , Gary, Amanda, ziggy and Ivan are the reason why I keep coming back and only go to Beverly Hills BMW.

My experience here was amazing! The staff were pleasant. Ron assisted me with my purchase and it went so smoothly I was shocked! I highly recommend this dealer.

Excellent experience with dealership. Friendly, responsive staff guided me through every step, answered all questions, and made the process smooth, transparent, stress free. Recommend them.

It was my pleasure to buy a car from Bmw of Monrovia. Monica Perez and the sales team made buying a vehicle, simple and straightforward.

We had a great experience with Pacific BMW. The car we purchased was beautiful and we got a great deal for it. The only negative part of the purchase was the actual buying process. It took a little longer than we expected and maybe it could have been a bit more streamlined. But in the end, the car was worth the wait.

Kiki and Alex (tire manager) were awesome from the start. Arranged a smooth drop off, a loaner from Ivan (very appropriate choice as well - X5), quick and efficient repairs were done. Thanks team! Pleasure doing business with yall!