Giselle Pearson was my sales person. Her customer service skills were excellent and provided upmost attention during my test drive and negotiations. Everyone at Passport was very attentive and professional during the sales process. I look forward to having Passport service my X5 for years to come.
I purchased a BMW remotely, actually sight unseen, and although I was quite worried about the process and the risk, it was a great experience. Giselle Pearson was my Client Adviser and she answered all my questions and researched features and options for me. Most importantly Giselle was a pleasure to deal with and made the process seamless.
I would highly recommend Passport BMW and Giselle Pearson.
Giselle Pearson was my sales person because my regular sales person was out of town.
While new to the job, her customer service skills were a perfect fit for the Ultimate Driving Machine. Will drive this x3 until the new x5s come in. Nonetheless she gave me the New Car Experience Passport always has with my prior new cars. Glad to meet a young enthusiast who still gets the excitement created by the 2002tii. Tops! Took the transferable warranty. Good-sound deal.
Went in on a holiday; it was slow but I received the best service ever! I told Damon Davis what I was looking for and he delivered. Damon and the other BMW staff was professional and courteous; I received impeccable service! I'm exceptionally happy with my purchase. Damon and Passport BMW deserve 5 stars!
We recently purchased a 2019 X-3 m40i from Passport. Our Sales Representative was Max Manes, who worked as a BMW Genius before that, educating new owners on the various technology systems built into their BMWs. Max helped us order exactly the X-3 we wanted directly from the factory in Spartanburg. The car was delivered almost exactly one month after placing the order, which was probably an extraordinarily short production and delivery timeframe. When the car arrived, Max explained most of the vehicle’s various systems, with a follow-up to be scheduled with a BMW Genius to provide more in-depth tutoring. Our experience purchasing the X-3 through Passport and having Max as our Sales Representative was very positive, and we enjoyed working with him to get exactly what we wanted. This is our seventh BMW from Passport, and we couldn’t be more satisfied with the way it worked out.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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