Eric DuVerger was excellent and was timely and accommodating with my car and arranged for rental car for me. They provided transportation to and from my office and made the service appointment seamless.
Painless buying experience with Dennis Smith at BMW of Watertown. He was very courteous and responsive to all my questions and concerns, and I ultimately purchased from him, sight unseen, after test driving at a closer dealership.
My experience with purchasing a used vehicle was the best. They were very cordial, friendly and professional. I would recommend this dealership to everyone. They have a great inventory of vehicles to choice from.
This is my second vehicle from BMW North Haven. My second purchase was more enjoyable than my first! I truly believe the service my client advisor Basel provides is impeccable and worth experiencing. Thank you Basel for another awesome experience and my new Ultimate Driving Machine!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I bought my audi Q7 from kimmy at performance imports. she was very knowledgeable with the cars on the lot and helped me pick the car for me excellent service and the techs are awesome I was able to meet them while making my purchase.
BMW Bridgeport???s presentation of 3 series new BMW???s was very friendly and profession. From my salesman Volkan to my test driver Anthony to Charles who drove me home and back and Glen who instructed me on my new 320 everything was done to precision. I was totally impressed by everyone and I suggest they all get a raise.
I was driving and the oil light came up on my car. I pulled over and seen that the car was dipping oil. I called BMW and they was able to take me on the spot and give me a loaner car so I can continue my day. They keep me updated and was to fix everything in one day. And my service guy was great.
Everything about our experience was on point. From the online customer service to our sales person Kelly, to the manger and financing dept. everyone was very friendly, Kelly was very responsive and took care of everything before we arrived to pick up the car. The man who showed me how to set up everything in the car was so nice and knowledgeable! Highly recommend this dealership.
Good Evening Possible Bridgeport BMW Customer, Approximately 3 weeks ago I purchased a 2016 X3, I had visited the dealership a few times prior to my purchase and at no time did I feel a sense of pressure or coercion. Also, during these visits I had shared both my phone number and email and at no time did I receive any excessive calls or messages, frankly they very respectful and reserved in regards to their frequency of communications. I dealt mostly with Ramon Felix who was a gentleman at all times. Following the sale I was paired with Bridgeport???s ???genius??? Glen Ramsteck, he is very much a genius in regards to operating every single thing on all cars BMW and I assure you he too was a gentleman. While I admit buying a car for me can still be a bit nerve racking, at the end of the transaction I did not experience buyer???s remorse, I am genuinely enjoying my ???new??? car!
I had really bad experiences with your service department. But your customer service and sales department (Volkan GOK) was really helpful about everything. I bought my second car from bmw because of Volkan. He???s really helpful guy
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