Eric DuVerger was excellent and was timely and accommodating with my car and arranged for rental car for me. They provided transportation to and from my office and made the service appointment seamless.
Painless buying experience with Dennis Smith at BMW of Watertown. He was very courteous and responsive to all my questions and concerns, and I ultimately purchased from him, sight unseen, after test driving at a closer dealership.
I got my 4th BMW yesterday. These guys are simply the best. Ask for Steve Whitcomb. Such an amazing guy and extremely responsive and attentive. Managers Donny, Chris and Charley made the deal happen for me given a challenging circumstance I was dealing with. I don’t think any other dealer would go to the extent of service and flexibility. They have my unwavering support!
I will only use BMW of Watertown and no other BMW dealer you guys have really done a great job improving the level of care and communication with clients. Thank you to ERIC D he is awesome in service to work with
Our salesperson, Dennis Smith, was great! Courteous. Knowledgeable.
Accommodating. Dennis made sure the car was detailed & was meticulous throughout the process.
I would recommend him & BMW of Watertown
BMW Bridgeport???s presentation of 3 series new BMW???s was very friendly and profession. From my salesman Volkan to my test driver Anthony to Charles who drove me home and back and Glen who instructed me on my new 320 everything was done to precision. I was totally impressed by everyone and I suggest they all get a raise.
I was driving and the oil light came up on my car. I pulled over and seen that the car was dipping oil. I called BMW and they was able to take me on the spot and give me a loaner car so I can continue my day. They keep me updated and was to fix everything in one day. And my service guy was great.
Everything about our experience was on point. From the online customer service to our sales person Kelly, to the manger and financing dept. everyone was very friendly, Kelly was very responsive and took care of everything before we arrived to pick up the car. The man who showed me how to set up everything in the car was so nice and knowledgeable! Highly recommend this dealership.
Good Evening Possible Bridgeport BMW Customer, Approximately 3 weeks ago I purchased a 2016 X3, I had visited the dealership a few times prior to my purchase and at no time did I feel a sense of pressure or coercion. Also, during these visits I had shared both my phone number and email and at no time did I receive any excessive calls or messages, frankly they very respectful and reserved in regards to their frequency of communications. I dealt mostly with Ramon Felix who was a gentleman at all times. Following the sale I was paired with Bridgeport???s ???genius??? Glen Ramsteck, he is very much a genius in regards to operating every single thing on all cars BMW and I assure you he too was a gentleman. While I admit buying a car for me can still be a bit nerve racking, at the end of the transaction I did not experience buyer???s remorse, I am genuinely enjoying my ???new??? car!
I had really bad experiences with your service department. But your customer service and sales department (Volkan GOK) was really helpful about everything. I bought my second car from bmw because of Volkan. He???s really helpful guy
This is the third Audi we've purchased. From the moment we sat down with Janet I felt assured we were going to be able to seal a deal. She listened to our needs, prior experience with other sales staff and explained everything. We were so satisfied with Janet that we did something we have never done before. We purchased and had our car delivered within 4 days. She not only explained how everything works in the car but followed up with us later to see if we needed any other assistance and told us to call anytime we needed anything.
Commented on my experience at Weeks preowned yesterday but had to add what a pleasure it was to deal with Derek Smith, Wayne Meda, and Dexter from finance. No pressure sales team and very attentive to detail. Love my 2014 S8 so far. Thanks again to everyone
I would like to take this opportunity to share the wonderful car buying experience I have ever had over the many years I've been buying cars. Lisa Crawford, my sales representative, was amazing! She was so efficient, thoughtful and nice. I can"t say enough good things about Lisa! I also had a great experience with Dexter John when it came to signing all of the paper work and listening to the comprehensive information concerning the warranties and purchasing of my automobile. Dexter also was efficient, informative and very nice. I would highly recommend using Weeks Pre-Owned when buying your car! I will be a repeat customer the next time I want to buy my car! Sincerely, Debra Carbone
Leased my car in NJ where I was living at that time. My services have been done at Hoffman with pick up and delivery of car. Very satisfied with service.
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