November 6, 2018
Not the upscale building I expected to see for a BMW dealer( I just moved to TN), but the first service on my card (oil change) was performed according to plan. With all their checks and downloading new codes it was an hour and half wait, but they did drop in some free windshield wipers.
Our service writer, I am not to sure of. Maybe he was just having a bad day. Seemed a bit frazzled. He wasn't even prepared to provide a receipt of service at the end and had to text/e-mail it to me.