The best car buying experience I've ever encountered. Worked directly with Brad Schaffer...who was wonderful from start to finish. I was interested in a Lexus RX F-Sport I found online. I negotiated an out-the-door deal over email and prior to stepping into the dealership, since I was from MD. Gave them a deposit over the phone and they held the car for me, as they said they would. I've heard of many dealers selling a car regardless of a deposit being given. Took a bus down to Raleigh (would probably do train/plane if I had to do it again)...Brad picked me up from the terminal, had the car detailed and ready for pick-up out front. He even got me a huge red bow (for my wife) to place on the car and take pics with. Honored my request to have the tint removed and the exact pricing we had agreed on...no sneaky business! All the paperwork was ready for me and took maybe 15 mins to complete. The rest of the time, Brad just let me go explore the car without hovering and test driving. Highly recommended...hope to do business with them again!
Purchased a new showroom Porsche Boxster for my wife’s Christmas present on 11/30/18. Of course she loves it.
the process was easy an congenial with Kim Smith , who is super knowledgeable about Porsche’s.
This makes our fourth Porsche and all of them are masterville to drive.
Thanks Kim an everyone at Porsche Southpoint!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Went to Hendrick Subaru Southpoint, to test drive and ultimately purchase a Certified used Forester. The one we viewed online was sold when we arrived but, we had a 2nd car picked. We drove it and decided to purchase. Within less than 3 hrs. we were driving off in our "New to us" Certified Forester. With the help of Gaelan Fraboni, and Will Priest, we have a newer car with short and comfortable payments. The whole team at Hendrick Subaru is fast, efficient and professional.
A very good experience with a Subaru service advis
by Bob Marotto from Rougemont
March 20, 2018
Chris did a great job as my service advisor. He provided good information and respected my wishes and interest. Also, he did not disappear once the sale was made but helped me tie up several loose ends. I can honestly say I received top shelf service from Chris and his co-workers and that buying the car was a good experience. PS. That's Chris from New York.
Clean operation. quick response on my initial inquiry. Management put me front of sales rep in just a few minutes. Steve Smith did an outstanding job of reviewing the car and showing us any possible issues and we moved through the paperwork process quickly. Would recommend them to others with no issue.
The whole process of setting up an appointment online, meeting with Steve, test driving the vehicle while the dealership was calculating a trade in value for ours, signing the papers to driving off the lot with our car was very smooth and timely. Our salesperson, Steve, had our best interest in mind and was very thorough.
I recently retired from the Military and told myself I wanted a luxury car, something I always admired and wanted. I made an appointment to test drive a Jaguar. Hilda was my sales agent and welcomed me with open arms. She was very professional and was willing to do whatever it took to get me in the car that I wanted. She never gave up on me and gave me my space when I needed it and when it was time to close the deal she was all in. I would 100% recommend Hilda to anyone who is looking for a luxury car. I appreciate her hard work and dedication.
Our salesperson was so knowledgeable about vehicles that it helped make the decision to choose BMW over competitors easy for us. He was patient with us as we asked questions, and friendly with our children. We weren't sure we were going to buy a new BMW, but his willingness to work with us made the decision easy for us. We appreciated the low sales pressure environment as well!
Brendan answered all my questions and was very patient with me. He took time to show me a little bit about my car. He also said to come by anytime if I needed help with all the stuff this car is loaded with. So much stuff to learn! Was there pretty late and I felt bad for them. Overall I would recommend Brendan over and over and again!
The most hassle-free experience I’ve ever had purchasing a car. Ahmed, Ignacio and Monica worked as a team to help me schedule my test drive, pre-purchase inspection and delivery. Price was right, and they even delivered the car to my home. Paperwork took about 10 minutes...couldn’t have been easier. And the car is terrific!
Best car buying experience in my life. The location is best in class and the salesmen was extremely knowledgable. The entire process is user friendly in the extreme. I will recommend to my network and I will absolutely return there for my next car purchase.
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