Used BMW cars for sale in Springfield, MA

Dave Kenny was and will be my sales person moving forward. My wife and I had an opportunity to order a 2023 GLC 300. Dave took the time and reviewed the different packages and option available. He really made sure we understood not only the fun sruff but the ordering process and what to expect and when. This made our wait a lot less stressful. What I really appreciated was his willingness to take and return all my phone calls. Dave is a true professional and a asset to Mercedes Benz of Springfield. I do not hesitate to recomend Dave Kenny and Mercedes Benz of Springfield. Thank you Dave Peter and Laurie

The main issue I've had with this car is learning its vast number of controls, some of which are in strange places (such as at the end of the directional signal stalk) and are not clearly marked. The gearshift, for example, is counter-intuitive, and is moved backwards to go forwards, and vice versa-unlike most cars, it doesn't really move and fit into a slot for the appropriate gear. For no fathomable reason, the rear view camera stays on when you then drive forward. The warning system, for a car crossing or a person crossing, is unreliable; for example, if you have the car in reverse, the car hasn't moved yet, but a person walks behind the car, the warning signal does not sound--it only sounds if the car is already moving in reverse (if the pedestrian was walking right behind the car, you already hit him or her). There are also other "features" that make no sense. On the other hand, the car is fun to drive, reasonably powerful, attractive (I think--my wife disagrees), comfortable (except that one feels remarkably many bumps in the road), and quiet.

Excellent customer experience. Our Sales Rep, Dave Kenny, was extremely pleasant to deal with from start to finish. Patiently answered every question, gave good advice, responded quickly and thoroughly to every email/text and did everything he said he’d do before delivering the vehicle. Post-delivery, Dave devoted significant time to us to explain the vehicle systems, and continued to respond promptly to texts/emails to help us learn the vehicle. Outstanding experience from start to finish.

This car met all my needs. It has so many features that I love. It’s sporty yet stylish. It’s comfortable and is perfect for what I was looking for. You definitely get back for your money. Has cool features the heated steering wheel, panoramic sunroof, and much more.

My wife and I recently purchased an Audi at North Bay Imports and would highly recommend this dealer. We are from central CT and looked at similar vehicles at dealers along the shoreline and in the Hartford area and found the quality of the vehicles to be above and prices to be below all others. Everything was done contactless from the initial viewing to the final transaction making it an extremely smooth process during trying times.

PHENOMENAL!! To say I was impressed with North Bay is an understatement! Let's start from the beginning. I have been looking for a cabriolet 2018 Audi S5 Cabriolet for at least a month, either they were sold by the time the dealer got to me or the price wasn't right. I saw that North Bay had a few on their lot(which is unheard of) and I contacted them about a particular S5 Premium Plus. It was after hours and they got back to me next day, and we began the process. From the pictures, the car looked immaculate, low miles, off lease and a fantastic price. As I work and live in NY and they are in CT, I was looking to do the deal online. I contacted many dealerships outside of my area that would only talk to me if I drove to their dealer, some as far as Virginia. Being out of state was no problem from the team at North Bay. Put in a credit app online and they went to work to make the deal work. My credit has some dings and this was going to be third vehicle that we financed. A lot of banks wanted us to trade in one of the vehicles but we were looking to have three, as my son needed a car and we were going to be gifting him one of the cars. I don't know what or how they did it, but they were able to not only find a bank willing to accept the terms but the rate was very agreeable. Gave me a call and email on a Saturday to tell me the deal was done. Again, like no dealer I have ever dealt with, they asked for no deposit and started to prep the car for pick up! They put the car through their shop, full check up, and even put on a set of BRAND NEW, HIGH END tires! We drove up to CT from Long Island, NY to pick up the car on a Saturday am. Since we purchased the car sight on seen, it was the first time being at the dealer and seeing the car. Timmy and the team immediately welcomed us, had the detailed car bought around with temp plates for us to drive before taking care of the paperwork! The car was beautifully detailed and in absolute phenomenal shape, it looked like it just came of the factory line. Timmy took us through the pay work, and it was seamless! No high pressure add on nonsense, just a small dealer fee(which wouldn't even cover the cost of new tires on this particular car) and we added GAP insurance. Less than 40 minutes, in and out with a beautiful S5 cabriolet! This place is what a car buying experience should be, especially with cars at this price point! I would recommend this place to anyone looking for a late model luxury vehicle that is perfect condition, low miles, great price with ZERO HASSELE OR dealer BS! Timmy is a great dude and the rest of the guys in the office were also great! It's the happiest I've ever seen people watching me take the car home, it was awesome! GET HERE TO GET THE PERFECT CAR! I'll be back without a doubt!!

It is amazing the difference 5 years can make. Traded a 2014 BMW 640i xDrive in for a 2019 BMW M850i xDrive. It is a beast! Handles great, very solid and I like the extra hp and features.

This is my second car I bought from these guys I just bought a q50 for my son and he loves it and it’s cheaper than everywhere I looked thank you Charlie

Owned many Bimmers. This one is without a doubt the best. Bought new in 2008. Have only had one issue with the car in 15 years of ownership. Great performance out of the dual turbo 3 liter 6. Styling is classic and this is the 2 dr coupe so its very clean. Love the car and hope to keep it forever.

Had my regular service and everything was well explained and moved along quite well despite being short staffed which I was notified of from the start.

This car satisfies my dream of owning a great BMW ever since my first drive in a 'Beemer' while stationed in Germany many years ago.

I purchased a 2009 Nissan Rogue on 10-11-12. It was an easy, actually fun experience. The sales man was not pushy, it was an easy process and everyone was very helpful. I love my new car. I would recomend carmax to anyone who wants a stress free car buying experience.

Went in to look for a used car. Salesman was not pushy. Found what I was looking for and immediately walked us out to the car and offered a demo ride. Also offered to get another one I was potentially looking at shipped to local dealer for my review. I did not purchase from them but based on my experience I will definitly go back in the future.

Rides so perfect 🥰....93k miles but still runs like brand new. Never any issues only oil changes. Wipers And brakes for $200 only. Better than any luxury car..trouble free Very good in gas..don't take it to German Mechanics..American Mechanics are best and cheapest service .

Thanks to CarMax services Team I can now relax and drive my car. They were so helpful and I trust them will never ever ever go to any dealer for my car repair. Special thanks to Carolyn for being so nice and understandable.

Car is what I was looking for just had a bad experience getting it. Just a great looking handling machine. With the turbo 6 cylinder it goes pretty good too.

Very fair and reasonable. Easy salesperson to deal with. Very knowledgeable.

I have used the 2019 BMW X3 for over a year now, as my third BMW, the other two being the 3 series sedan, with just one problem; Fuel pump failure, though due to my negligence. I now understand that the BMW cannot be operated without sufficient Fuel.

I just picked up my new car at CarMax of Hartford and, I have to say, this was the best car-buying experience I have ever had. I had found a Ford Explorer that I wanted to see on their lot. I put a hold on the vehicle on their website, very early in the morning. By 9am the same morning, I was contacted by Rocco Toce, the most awesome sales person around. I have bought many vehicles through the years and he is the top of the list! We went to look at the truck and he had it clean and ready for us to test drive. We loved the truck but it just didn’t have all the options that we were looking for. I found the exact Explorer we wanted in New York and Rocco jumped right in to help us transfer the vehicle to Hartford. I have to admit, it IS a leap of faith to pay the transfer fee upfront before even seeing the vehicle in person. Rocco jumped in and took over. He spoke to the other CarMax and had them check every part of the vehicle out. I felt very comfortable after he called and told me the truck sounds good. My Explorer made it to Hartford very quickly and Rocco immediately checked it out and let us know it was perfect! I went to see it yesterday. It was beautiful and in the best shape. Rocco took us through the entire car and never rushed us through anything. He sent our Explorer to detailing while my 2009 Silverado was appraised. I received a fair price for my trade and the deal was smooth and handled professionally by the staff. I’m pretty sure I have not had a better car buying experience. Rocco and the team at Hartford CarMax could not have done more to make our experience the best. I did a ton of research about CarMax like I’m sure everyone does. I drove over an hour to work with them and I am so glad I did. We walked out of there with a great, shiny Ford Explorer and the greatest car buying experience!

So reliable and fun to drive, even in snow. I’m tall and seats are comfy, even in rear. Very versatile with good cargo space. Love the kick-to-open rear door. Mileage is around 28 mpg, it requires premium fuel. It drives a little sluggish when not in Sport mode.

Bought a 2007 Forester from Vernon Auto in September. It was no pressure purchase. Al let me take my time making the decision. The AC compressor was shot and it was replaced before pick-up. About 3 weeks after taking delivery one of the transmission cooler lines blew. The car was towed back to Vernon Auto. They fixed the line without any questions at no charge. Since then I have periodically taken the Forester (and my other cars) to them for service. They have been fair and provide good service. It was a high mileage vehicle when we bought at about 160,000. It's needed few things here and there, but we have put about 50,000 miles on it over the past 27 months -- with just a few reports. My only complaint about the Forester purchase was the car had not been cleaned very well before pick-up. When I'm in the market for another car I'll be giving Vernon Auto a chance to earn repeat business.

I think this car is a good family car to drive around with since it has the key features needed to be a family car

Recently bought a Range Rover from here and had an all round great experience. Amanda was pleasant to speak to on the phone and got me all set up for an appointment. I worked with Justin through the process and he was professional and easy to work with. Would totally recommend!

I will definitely be revisiting once my current lease is up to pick one up! Surprisingly large back seat area and loved the extra trunk space due to the hatchback!

The customer service was awesome 100% recommend. Got my first car there an Audi 2016 and would definitely do business with fairs auto again. You should check them out they give good prices and will ensure that the car you will be purchasing meets your need.

I think my car is the best vehicle on the road. It's a 2014 650i Grand Coup. I would never sell this car - its fast and fun and really good looking

I've owned this car for 6 years with 123k km and it was the most reliable car I've ever owned, it's very fast in a straight line too, wicked performance, the B58 is so good that Toyota borrowed it lol, one tiny thing I didn't like was how the steering wheels feels in comfort, it was too much of a electric feel but was easily fixed by some wider mitchellin tires. But just do you regularly oil change and you're good, 2015+ BMW's are very very reliable, that's something I thought I'd never day.

It is fun car to drive around. It has lots of Power and Comfort. Exotic inside and out. Looks and drives like a brand new car. It has extremely low mileage of 22,500 miles.

My first Bmw x5 was a 2013 and was wrecked and was a great car . I purchased a 2015 this year as a upgrade and I love it.

I have to agree to the previous review totally. I have 2017 version of same vehicle. It was 2-year 8-month old with 51k miles when purchased. After driving it for 2 years now and 20k additional miles, I only needed to replace one fuel injector and perform 2 normal maintenances at my local BMW shop. It handles like its brand new and performs like I expected from the Alpina maker. Alpina is a unique automaker with a unique engineering mastery in building this car. No buyer can go wrong if you can afford it.

They had all the paperwork prepared before I got there so all I had to do was sign and go. The staff were very pleasant I would buy a vehicle from them again 👍👍

Given I ordered the car with a cool optional paint color, it gets much attention wherever I go. In addition, the overall look, sound and performance enhance the attention. I have owned many performance cars over the years and to date the 2022 M3 Competition is the best car the I have owned and the most exciting and rewarding to drive.