The Shottenkirk Mt. Pleasant team is very professional and efficient ! Everything about buying a new vehicle there was a smooth process and we felt right at home in their beautiful facility. Would recommend them above anyone else in the area. Great job and thanks again.
Comfortable and roomy
by Sid S. from OKC, OK
January 8, 2019
I have owned this vehicle for only a short period of time, but so far I could not be happier. I rides nicely, and the engine has plenty of power.
The interior fit and finish seems well constructed.
I was driving in to work and all of a sudden I had warning lights come on in my Trax. I had no idea what was wrong. So, I pulled in to Billion Chevy. It was a little before 7:30, and I didn't have an appointment. They took my vehicle right back and checked it. Nothing was wrong. They thought it was just from the sudden change in weather to cold temps. They reset the computer and checked the pressure in all of my tires. It was fine after that.
Great customer service!
by Sibyl Roe from West Hempstead
December 23, 2018
Straight forward genuine service according to customer needs and requirements. There is nothing that comes to mind that was done wrongly. Great service. Keep it up!
Not only Billion ,but my salesman did a terrific job. It is not easy car shopping during a Hawkeye game.
While waiting for finance they had the game on, beverages available. The salesman did not just leave me to sit there. He was talking with us the entire process. I appreciate the work they put into selling a vehicle. Having a reliable vehicle from a professional dealership who wont sell you a junk vehicle is a blessing.
Issues with air condition should be taken care of
by Smith so disappointed from Mission, texas
January 4, 2019
I bought this vehicle in south Texas will not mention the dealership which I would love to do. I started having problems with the air condition and researched and found out this should be a recall because there are many Buick Enclaves with the same issue and it’s a manufacture issue. I don’t understand why I should have to pay for a problem that tends to come from the manufacturer. This is a luxury car and should be treated as such from what I have experienced all questions a refered to the salesman where are all the other people finance managers where are they why won’t three let me talk to them? I really don’t expect an answer because we are considered nobody’s so unfortunate we are what makes you succeed in sales and we are treated after the sale as nothing even when we reach out there’s always an excuse.
I bought my car from Skip and he was the best. Very easy to get along with and the whole process was smooth. This was my first time buying a car and everyone was so helpful. I recommend to everyone now.
Love my Buick Enclave
by JoCoSTEVE from Overland Park, Kansas
November 29, 2018
Great car. Comfortable ride, lots of room, good appointments. Has been very reliable with no issues needing repair. I wish it got better mileage, it it does hold 7 passengers and is a large and heavy vehicle. So I can’t have everything!!!
Kind of pricey, but no more than any other dealership for repairs. Explain exactly what they are doing and the cost and how long it will take. Polite, not rude like some CR dealers who sell Hondas. They are not pushy about routine maintenance and if you should do it immediately or your car will fail. No scare tactics.
a large vehicle that is thirsty
by Don from FONTHILL
December 23, 2018
I bought the loaded Enclave used, with 110,000 km. The alternator died the first year of my ownership; thankfully, It was replaced under warranty (an $850 job). The Enclave is a big vehicle, with three row seating (the third row being quite tight). I actually moved a full-size refrigerator in this vehicle, and towed my 20 foot boat regularly. I had a number of issues with the Enclave during my ownership (I traded it with 225,000 km after four years). The a/c system needed an expensive repair, and the a/c accuators needed replacement (I did the job myself). Had to strip off the driver side door skin to fix a problem. But the biggest problem was the gas mileage. I averaged about 17 litres per 100 km on the computer (16.6 miles per imperial gallon, 13.4 miles per US gallon).
I was very pleased from start to finish with their sales representative I actually traveled from New York to buy this car still have it and I am totally satisfied with everything
Great road trip car
by Colorado from Mount Joy, pa
November 1, 2018
Very comfortable and good ride on cross country trips. The exterior and interior both look good. Plenty of room for passengers and luggage.
The navigation system is not good. Small screen, and not intuitive to program. Will only accept Mt not mount when that is in the name. Maps not up to date when new, expensive to update.
My car was towed to the dealership from Cedar Rapids, the day before Thanksgiving. The repair was taken care of that day, including an oil change that I requested after the repair was made. Everything was done with the least amount of disruption in my plans for the holiday.
My best car yet
by Ken in the Pines from Columbia, IL
January 1, 2019
My new caw=r is a 2016 Buick Enclave and I love it! White frost exterior w/ ebony leather interior; it's so luxurious! Best car ever.
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