As usual, I called Willard Shell when my lease was expiring and we made an appointment to discuss my next car. We discussed my options and my decision was an Encore. Willard is so helpful and gives you the important info you need without being pushy. I have driven Buicks for many years and have never been disappointed. I also have my oil changes and work done at Jim Causley and have been completely satisfied. Thanks for salesmen like Willard Shell and an up-to-date facility!!
Was treated with respect. They worked hard to be sure I got the best deal. Appreciated that I lived local. And that I was a loyal Ford person for 30 years and switched to GM. They appreciated that and gave me an even better deal.
Truly a great place to buy or even Lease your next vehicle. From start to finish our salesman was outstanding, honest the best!! Brian E.. Put us in a vehicle we could truly afford. He explained to us how everything worked and set our on Star up . So when we left the dealership we knew all our options and how they worked. We love our new truck our 3rd vehicle from them and will be back for a 4th. The Causley team are great their team of experienced employees are fantastic they truly care your not just a sale$.
I had a horrible experience at this dealer but i can't blame the salesman Mike C. He did the best job he could with the process he was givin. He was courteous and polite and tried to handle the issues but his hands were tied by the useless policies and people above him. I would deal with Mike again but never the dealer. Being big and forgetting how to take care of the customer is what the dealer forgot how to do.
Not only did we buy our Forester here, but we found the best mechanic in Michigan. Kirk Walsh if phenominal....knows his way around ANYTHING Subaru!!!! He deserves more money and more vacation time and maybe even his own assistant to do the scut work.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Pete makes the process painless and extremely quick
by Resho from DealerRater.com
December 5, 2018
Thanks for putting me into my new 2019 Jeep Cherokee trail hawk. I will never go to anyone else except for Pete. he was attentive to all my needs and also made sure I???d be happy with the vehicle I chose. He doesn???t pressure you and he is very honest. Thank you for such an excellent experience, Pete. I appreciate you!
by Rachel Ann and linda ivey from Flatrock , Michigan
August 26, 2018
The staff at suburban are all professionals. Jeffrey cawood manager is truly a asset to the team there. My salesman dean is the best. He works with you to get into a car that fits your needs. From the phone operator kay, to all the staff in service they make your trip there a soothing experience. Once again thank you all.
Buy your vehicle here, get your vehicle serviced here.
by AC from DealerRater.com
December 4, 2018
We???ve purchased several vehicles from Sellers and have had such positive experiences each and every time. Currently our Sales Rep is Andrea Milligan, believe me when I say she is the best! We also service our vehicles there as we know and trust that they are honest, professional and very reasonable with their pricing. They will bend over backwards to make sure no customer leaves unsatisfied.
Friendly, efficient and effective service was provided by Sellers Buick dealership recently when my 2011 LaCrosse received several maintenance repairs! I was pleased to find the dealershio’s repair prices to be affordable and in-line with other reputable mechanics within the area. I was grateful to have a lift from their driver to pick-up my car afterward in the same day’s afternoon and still run my errands too!
Vehicle was given an oil change, tire rotation and inspection. All done in a timely fashion. In and out in no time. Explained minor issues that were found upon inspection.
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