Used Buick Encore for sale near South Elgin, IL

It has been my pleasure dealing with this dealership since buying my present car from them, and I have always found the service to be of a high standard. Professionalism and friendliness have been evident in all interactions, whether in person or over the phone.

Dearrell was a great salesman. Everything was good fast past. I highly recommend you buy a car from here. They will work with you and find the of your dreams.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

I had to replace the water pump and the thermostat housing at only 30 thousand miles. Left me stranded at work all the water dumped out within minutes

Castle Mazda was very friendly and approachable in my personal interaction. Big improvement from when it was formerly Pugi.

I have not had any problems with my Encore. I drove it to Nevada, California, Arizona, New Mexico, Texas, Kentucky and Arkansas and have not had any problems with it at all. I have had the standard maintenance on it, Radiator Flush, Oil changes and put a new battery on it in 2022. The battery it came with lasted 6 years, can't complain about that. And I just put a set of tires on it too. I am very happy with this model and would recomend it anyone looking for a GREAT SUV.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I bought 2014 Premium AWD used w, 30k miles and odometer now reads 179k. The car has been very reliable , I have replaced the water pump, timing belt, and done brakes and oil changes, I also fixed the manifold/valve cover issue. These were all normal Repairs . I am pretty good with maintenance, so that is key w this car. If you just drive it, don’t change oil or fluids then like any car you will have problems . This one has been very good .

I have had mine for 5 years . The only issue is the trim peeling . It handles great in the snow here in the mountains colorado.

They were Awesome and painless. Handled everything from trade-in to purchase. Very knowledgeable group of employees. Very fair and walked me through everything. Recommend 100 percent

Love the car. Easy to park. Small back seat. Back seat windows could have more glass. Blocks view. Very driver friendly. Only one arm rest in front- downer.

Worked with Chris on purchasing a vehicle. Very up front and fair. Also addressed all of the concerns I had with the vehicle I was interested in. Excellent experience on this purchase. Would highly recommend this dealership.

I leased this 2017 Encore in 2017 after the lease was up I bought it. Now in 2024 I am just putting tires on it. I put a new battery in last year. That's it! I change the oil. I have read the bad reviews and am surprised. To be fair I drive in town and 6000 to 7000 miles a year.

alex gave me a great deal on our new buick..... thank you so much alex.

I have had this car since 2017. This is the first car ever that I have owned, I like the fact that it is simply economical and efficient around the city. The only thing I have done is that the engine has something wrong with it very now and then. But overall it's the best car I drive. I would recommend this as your first car because its economical.

I live far from this dealership but they had exactly what I was looking for. The whole experience was very favorable . Everyone I has contact with was very professional and courteous. The salesman I worked with Joe Kendall was excellent. The day after the purchase I noticed that a light strip was missing on one of the outside mirrors. The service dept fixed it. In my opinion they are a top notch GM dealership . Keep up the good work😀

Very good vehicle. Not that great on gas, but ok for all wheel drive. Lots of room up front, really like the the all wheel drive.

Purchased a Camaro from 900 miles away. Anthony and Dan did a good job and made the purchase easy. They also assisted in shipping the car to me.

Great car for the money. Easy to park and has been very reliable. Would definitely recommend this suv. I love the hatchback and can fit a ton of stuff in the back. Much more useful than a sedan and the back seats fold down.

The entire team at this location far exceeded our expectations! Our sales consultant Sandi was extremely easy to work with, and he had our best interest in mind when working on a deal for a new truck. When it came time to financing, Alex ensured we got in and out with exactly what we needed. He provided us personal stories bridging to his recommendations that help guide my wife and I in a direction that surpassed what we originally had in mind. Finally, throughout the visit Edgar and Manny ensured we felt comfortable as we worked though a deal that would ultimately have us driving home without any doubts in a vehicle that can grow with my family. They were the cherry on top to an already excellent experience. Thank you from the bottom of our hearts for such a great team!

I love my car. Most reliable one I’ve ever had. Interior is beautiful for the price. Good on gas. It gives luxury for the middle class. 10/10 recommend. If you come across one and want to buy it, do not hesitate🩵

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

I bought my car from Ritchey Cadillac. The service was great. I was treated like family. Bruce the service manager to Larry Kelly GM, has the best team. They always handles all my issues with the best customer service.

Only place to purchase and sell a car outstanding experience outstanding quality cars and Kudos to everyone I encountered. Clean and efficient world class above everyone else in the industry

The interior is spacious, Beautifully styled interior. The exterior is nicely styled. The middle console is small. The infotainment center is easy to use once you learn how.

ABDUL was VERY helpful to us within moments of us walking through the doors at 9:00 a.m. Saturday morning. He facilitated our selection process from our initial inquiry to our final selection. He exhibited good salesmanship, active listening, leaning in, gaining rapport, relevant & meaningful story-telling, and carefully wove the common thread of love for family into the selling process...we even found common ground about cultural things that we found funny...The skills he exhibited and values we shared seem to be disappearing in this new economy. We LOVED Lewis. Lewis knows every aspect of financing inside and out. He's so smooth. He respects a "NO" then remains conversational and low-key until he gets to "YES". Smooth! Top Performer's Sales Training at its best! We connected immediately and beyond just an occasional LOL, we Laughed Out Loud - LOUD and OFTEN...By the time we left, we were tired, hungry, but IMMENSELY pleased with all of the contractual guarantees, servicing/warranty explanations, being financed by the company of our choice - and our friendship with Lewis. You'll LOVE his iconic signature!

I've driven cross country several times without a problem. It handles the road very well, even in high winds. It has ample storage and everything is easily accessible and in reach of the driver.

Great and friendly service. Ri Pritchard the salesman was great and was able to get me into the car I wanted. I highly recommend this dealership.

The car met every one of my needs and one of the best o have ever had i thonk Billy for helping me find this wonderful car

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Car has been good have had it for a couple of years but Now both doors on passenger side will either lock or they won't. And I feel like that's a problem.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

Love this SUV just big enough for a grandma. Wanted different color but it's all good. I'll have to take a course on all features. I'm willing!

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

Great little SUV. Gas mileage is a plus. Nice interior and features. Nice design. Reliable vehicle. This is our 18 year old’s car and we feel safe sending him out in it.

From originally purchasing my car at Haggerty to having my car serviced at Haggerty, my experiences have all been positive. Everyone is friendly and answers all of my questions. Work is done well and on time.

I love my encore. Comfortable and stylish. Handles very nice and looks great. I’m so happy with my purchase. Lots of perks on car and buying a new one.

I had a good experience with Chris Price awesome sales man.. no pushy sales tactics.. he was honest and straight to the point.. I have bad credit.. and was turned down from alot of different dealers Marino, Hawk,Naperville and Shermans.. all said No.. but Carmax have me thre car I wanted wth super low miles.. Thanx Chris you a good guy 🤗

This SUV is a great vehicle great on gas. We all love the comfortable ride this SUV is great driving through the snow. Really like the all wheel drive feature.