Used Buick Encore GX SUVs for sale near Round Lake Beach, IL

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Have had this car for a month. Everything is so well laid out and the MyBuick app is so easy to navigate. The mileage is fantastic. This is my first new car (ever) and my 3rd Buick overall. I love it!

I just wanted to say Tim Hoffman in service exceeded my expectations. I bought a 2016 CT6 from a dealership in Crystal Lake. I put 300 miles on the car and noticed something was not right with Transmission good thing I had the extended warranty. Tim coordinated everything it was a big job and he coordinated everything with warranty company and kept me updated on status. Thanks Tim one of the best dealership experiences I have had with a dealer. Al B

For the money you can't do much better. Quiet, sleek and has lots of options available. Has plenty of room and storage for this class of car. Love the AWD version as I live in a part of the country that gets a fair amount of snow.

My sales person at Castle Chevrolet was Tony Twall. He was awesome to work with. He answered all my questions and was very knowledgeable. I have to say that this was the best vehicle buying experience I have ever had. My next purchase will be with the Castle dealership in McHenry IL and I will ask for Tony to be my sales person.

My wife and I are very pleased with our 2024 Encore GX purchased used w/ only 2500 mi on the clock. The Encore GX is one of the current Buick lineup of 3 small SUVs for about $25k; I suspect these hidden gems are unknown to many Americans. Unfortunately Buick's focus on China has resulted in the Buick brand being all but forgotten in the US. The NHTSA has given a ***** Overall Safety Rating to the 2024 GX. I have one negative with the Encore -- I'm 6'-1" and the Encore is small for me. Some call the cabin "surprisingly roomy" for a sub-compact suv. Truth be said IT'S JUST SMALL. Likes * 1.2L Turbo engine surprisingly strong in city driving * Entry-level luxury at a moderate price * Fun to drive (some call it boring) * Lots and lots and ... of safety features * Excellent mileage (30+ mpg) for an ICE SUV * Sits up high (as a SUV should!) due to 18" wheels * Quiet cabin due to Buick's QuietTuning technology * Heated seats, steering wheel, outside mirrors * Physical buttons/knobs for radio, climate controls -great * Power hatch/liftgate w/ kick plate - very handy * Traction & Stability control Dislikes * 1.2L Turbo engine is somewhat challenged on the highway * Design same-same as every other small SUV on the road * Digital Speedo and NO Tach; I prefer the real thing * Seats are narrow, hard and uncomfortable on long trips * Road noise is worse than expected for a Buick * Small cargo area w/o rear seat backs down * Insufficient legroom in back seats * Insufficient rear headroom for tall persons * AM/FM/Satellite radio difficult to program * VERY sensitive brakes and accelerator

Vanessa was very helpful when we came to purchase our car. She showed us the myGMC app and was very informative about all of the perks and points system.

The Encore 2024 GX ST is my second GM car, which has truly impressed me. I've driven various vehicles, including Honda, Infiniti, Toyota, and Saturn, but the Encore GX truly stands out. Its sleek and attractive exterior design caught my eye immediately. On the inside, the elegant beige leather seats create a luxurious atmosphere, and the state-of-the-art infotainment system adds to the overall appeal. The exterior has been significantly improved with the modern Buick logo, giving the car a more contemporary look. One of the most outstanding aspects of the Buick Encore GX is the driving experience. Navigating the vehicle is incredibly easy, and when you press on the accelerator, the car effortlessly gains speed. This is in stark contrast to my previous experience with the Toyota RAV4, which struggled to accelerate quickly. Overall, I'm thoroughly pleased with the Encore GX and would highly recommend it to anyone in the market for a new car.

Shelley Barr was the very best salesperson I have ever dealt with and I have purchased lots of vehicles!!

I know that here in Northern California, Buick isn't a very popular brand, but that means I was able to get a stunningly good deal on my new '23. I traded up from a low mileage '18 Buick Encore (not GX), and at the time of the transaction, it had a remarkable trade value. My dealer did a outstanding job on pre-sale prep and delivery. My sales rep answered my every question. I enjoyed the prior vehicle, and feel this new one will give me the same kind of driving experience. My added safety feature is the front accident/pedestrian avoidance and lane keep assist. I haven't had to use either yet, but feel good about having them aboard. This Buick strikes me as a hidden gem, full featured but still available at a price point that blows the other comparable Asian built imports out of the water.

Although I ultimately did not buy a car from this dealership, I was thankful for their assistance during my shopping process. My sales associate, Griffin, was extremely helpful - patiently answering my questions and providing me with information that I was looking for. Hopefully we'll be able to cross paths again sometime!

I love this car and it’s loaded with safety features and it’s pretty fast, a fun to drive car. Also pretty comfortable so if you’re looking for a nice car get this one.

Always kind, helpful and courteous. Stick to their appointments and let you know of any concerns your vehicle may have. Thank you for being so attentive.

I unexpectedly wound up leasing a 2022 Buick Encore GX. I have been very happy with all of the features and performance of the vehicle. It is peppy, handles great and is quite comfortable. A small step down in size from a Chevy Equinox and it has worked out extremely well.

every service maintenance we have on our car is the same. excellent!!! everyone is nice and friendly. work is great and always walk away with a great feeling. thank you.

The only reason I gave the interior a 4 is for the icons on the informations screen for Music, information and home, etc. are very dim and hard to see, especially during the day. After a while you know where they are and can just touch the area to get to what you want.

What a superb automobile. This is what I have wanted in a long time. It has more bells and whistles than I really need but it is very nice to have them. Everything I marked above is definitely true and more. I would highly recommend this auto to everyone interested in buying one. Believe the right ups on this auto that others have also made.

Wonderful customer service, amazing financial people, overall amazing experience! I’ll definitely be back again

Being 65...using the Mybuick App to use the phone is way more challenging than I would like!! I'm not tech savvy and STILL can't figure how to get my phone calls to be heard in the cars audio! I think it's a "me problem" but wish it was as simple as linking the Android app and Mybuick app.

Overall a great experience. The service was fast. No added pressure or bulls***. Only reason I won't say 5 yet is because we just got the vehicle. I will definitely shop there 1st when looking for a new or used vehicle in the future. I live 2 hours away and it was so worth it. My Daughter's very happy. I'm happy for her. Thank you Caeden and Larry you guys are awesome.

Only owned for 2 weeks. So far a good ride. Can’t speak to reliability as haven’t put many miles on it. Looking forward to doing so.

Thank You for an Exceptional Buying Experience Dear Andrew and Alex, Thank you so much for all your help with my recent purchase of the 2024 BMW X3. You made the online and over-the-phone buying experience truly enjoyable. Your friendly and approachable attitudes made me feel welcome from day one. I also really appreciate your fair pricing and outstanding customer service—especially delivering my BMW all the way to Peoria, IL. Your efforts have left a lasting impression, and I will surely return for all my future auto purchases. You both went above and beyond, and I’m sincerely grateful. Thank you again for everything. Best regards, Jamie Peoria, IL

Small but fun. Bought this and drove for six months ultimately trading it in on a bigger vehicle because the seats weren’t wide enough for my husand. Zero issues with it. Loved the look of it (had an ST) and appreciated the safety features. Really thought it was peppy for a little car.

Autos of Chicago made the car-buying process simple and stress-free. The staff was honest, patient, and very helpful in answering all my questions. The vehicles were in great condition and priced fairly. I never felt rushed or pressured, which I really appreciated. Overall, it was a smooth and professional experience, and I would gladly recommend Autos of Chicago to anyone looking for a dependable used car dealer.

I bought this used with 26,000 miles in the spring of 2024. I love the styling, interior, and value. My only complaint is that the angle of the infotainment display can make it difficult to see due to reflections, especially in bright sunlight. I love the AWD option, it adds to stability - even in dry conditions. The remote start is handy in cold weather since I now live in an apartment and no longer have a garage. Performance with the optional engine is more than adequate.

I just purchased a Chevy Suburban from Hertz Car Sales in Des Plaines Illinois. it was a great all around experience. Rocco was my sales representative and he did everything that i asked. He was responsive and my the whole experience very easy. Len was the sales manager who handled all of my paperwork and that could not have been easier. I would recommend this dealer to all of my friends. A very easy experience

ENCORE IS THE PERFECT SIZE, YOU DON'T SIT REAL LOW AND IT'S NOT SO HIGH YOU NEED A STEP STOOL TO GET INTO IT WHICH IS WHAT I LOVE THE MOST ABOUT THE ENCORE!!

I can’t recommend this car dealership enough—from its Dealer Principal Chris Napleton to the Service Manager Chris Cantù to my service advisor Lili Welker—it is evident that excellence flows from the top down. From start to finish, the experience was outstanding. They are professional, knowledgeable, honest, and genuinely cared about making sure everything was handled the right way for my family. They took the time to clearly explain what my car needed (and what it didn’t need), kept me updated throughout the process, and made the entire experience smooth and stress-free. It’s rare to find a dealership that combines expertise with great customer service, but they absolutely nailed it. My family has purchases three Hondas from here in the past 2.5 years. I always feel respected, informed, and confident that my car is in great hands. If you’re bringing your vehicle here, do yourself a favor and ask for Lili—you’ll leave feeling taken care of. Five stars without hesitation!

My 2024 Buick Encore GX ST is a great vehicle! Great acceleration and handles like a sports car. Luxurious interior design and comfortable for all passengers. I could not be more pleased!

Great car and nice for trips or late night drives with friends or going camping in the woods or going with family places like stores

very good service nice place to wait. Nice people no problem with anything would tell my friends and family to go there. even when I first call the where nice

This car is a pleasure on longer trips. Comfortable driving seat and quiet ride. The turbo kicks in on the highway as needed with plenty of power and get over 30 mpg on the road. Our car has squeaking front brakes when backing up, but otherwise has had no issues. We haven't taken to dealer yet to get the issue corrected.

everything went well. truck was repaired and runs well. tech found the thermostat was faulty and replaced it. I was charged $620, it seemed high to me.

I love this suv! I have a bad back and the Bonneville I had was getting tough to get in and out of. ( Pontiac went to a close friend and Pontiac enthusiast who's going to give her TLC) I just love the GX though lots of bells and whistles I'm still learning but handles great in snow !

This an amazing and awesome dealership unlike so many others. They warm, friendly, courteous and patient with you. Processing time is fast and the cars are top quality. The staff very accessible and responsive to your needs immediately. They numerous cars to pick from the help, support and assistance you get is outstanding. ADA -the Office Manager and Adminisrator is simply the best. She is efficient, prompt, focused, down to earth, warm and just excellent. You can and will trust her help, support, assistance and efforts. Absolutely top notch and first class. Eric Rogers, Ph.D. She is the best and I plan to come back to purchase again.

It is a great entry-level Buick. Longer than its old self. Handles great. I would like a little better of an interior. I would recommend this car over the old one.

I always love coming here for service. Carlos and team are all very friendly and thorough. They have always taken great care of my car and me.

ABSOULTLY LOVE THIS CAR HAS EVERYTHING YOU COULD ASK FOR. VERY QUIET INSIDE FEATURES FEATURES FEATURES ARE ABUNDANT I AM SO GLAD I BOUGHT THIS CAR. WE DID ALOT OF SEARCHING AND THIS WAS THE ONE WE KEPT COMING BACK TO