I do not own a Buick or GMC, I own a Jeep. Whole down in Indiana from Michigan my Jeep's head gasket needed to be replaced. The jeep only has 73,000 miles on it so Mike in the service department called and was an advocate for me by calling the local Dodge / Jeep dealer to see if they would fix this problem. Jeep / Dodge would not help at all even though the car had under the 100,000 mile warranty (but was over by 3 months). Matthews GMC fixed my car and gave me a GREAT price. Even though I live out of state, they went the extra mile. They know that a are dealer just doesn't sell cars, but is a continuos relationship with the customer long after the car is delivered. If I lived in Indiana and was looking for a car - Matthews Buick GMC would be my first stop.
I purchased my Buick last week and I'm pleased with the customer service I received. The entire process was smooth and I would recommend this dealership to anyone. I'm looking forward to my first service visit!
The team at Stoops Buick GMC have made my experience and a friend very happy with our purchased. Great to have faith in the people you deal with and recommend any friend and see the same experience for them.
Worked with Brad Eastes and he worked really hard to get me a great deal and didn't try to sell me something I didn't need or want! I really like the idea of buying a car from someone that isn't just selling a car but a dealership that will stand behind it and service it.
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