Used Buick for Sale in Haverhill, MA

I went to Michaud because I didn't want to spend my hard earned money at one of the mega dealerships. So I headed in on a Sunday expecting the worst. I was in the wrecker industry for years and just dealing with many dealers...... Well... We all know how that usually goes. Louis F greeted me as I walked in. We sat down and spent a few minutes getting to know each other. Before I was shown cars, we discussed what I was looking for and to spend, as this was going to be my first car purchased from a dealer on finance. He made me feel at ease, as he wasn't pushy, demanding, or demeaning as I am Just a simple working man. He came back with 3 prices for 3 vehicles. 2 used , one new. That surprised me as I didn't know what I could get into with a new job change, average credit , and being a first time buyer. Well the new one was slightly more then I wanted to pay.... The 2nd one was a certified pre owned with 33k miles. The 3rd one was used with 66k. Well.. He showed me all 3. I took the 2nd car and looked it over while he went and got me a plate to test drive. Test drive went well... So well I stopped at bank and grabbed bank certified check for deposit, and called my insurance company to inquire about how much more this car would be to insure... Get this.. $10 more a month than I was paying on my 04 Ford Crown Vic lol. Same full coverage, 10 year newer car. So...... I returned to dealership. We agreed to a price. We also agreed to 4 new tires as yes the tire would pass inspection, however I wanted new tires on my first dealership purchase. He went and inquired, and the dealership agreed to 4 new tires. We did the paperwork and get this.... My payment went down $35 a month from their quote . Something about finance companies...... Whatever they got me a better rate and terms from what they originally estimated. Loved it! Louis handled all the paperwork. Did I mention how professional he is? He handled everything for me as I work 6 days a week 12 hrs a day. They took care of registration for me. Called me when it arrived. Complimentary inspection sticker paid by them. I went in Saturday to get the tires put on as agreed. They put 4 brand new Dunlop Enasave tires on the car. They're the oem tires and are NOT cheap ( retail for 105 NOT including mount and balance ) I met the owner Kevin Michaud while I was there. He took time out of his day to introduce himself and spent 15 minutes with me answering my questions and asking a few himself. He even have me his card and expressed that if I had any issues or concerns to call him if need be. That made me feel for sure I made the right decision. The parts department rocks too! I ordered a few accessories for my new car Saturday. I couldn't get by before parts closes. They left my order with the cashier to pick up tonight. That is awesome for someone with my schedule. I swung in and picked them up. Yup. That's what we call good old fashioned service. In the 21 st century, they have that old school take care of the customer approach. The kind this old school buy from locals guy likes. The kind the new school millenials need to go experience. Oh, I purchased a certified pre owned 2015 Mitsubishi Mirage Es. Love it. Getting 40 mpg combined pre am rush hr commute and pm rush hour commute. I wasn't pushed to buy the new car. They gave me options and allowed me to make the choice. That right there is what it's all about. When they say they are your feel good delaership, THEY MEAN IT! Go by and see for yourself. My name is Mark Milliken, a real customer now for life. See Louis, tell him I sent you for the old school buying experience.

We love this Enclave! Just returning from a road trip and it was smooth, gas average was great and it has all the electronic needs for us and the grandkids! Thanks Buick and McKaig!!

I have leased 2 and purchased 1 car from this dealership. It is by far one of the easiest dealerships with which to deal. The experience is without games and pressure. As with any dealership there will be negotiations and they have always been reasonable in these. I've had many painful experiences with dealerships in my 38 years of driving (I'm 54 for those bad at math) but none as pain free as Michaud. The owner is always visible, available, friendly and professional. The salesman who helped during my recent (1/29/2016) purchase was Jim Murphy and he was great - helpful, knowledgeable, professional, courteous. I highly recommend this dealership.

I drove the Buick Encore Essence 2017 with sun roof during a 10 day stay in Arizona for vacation. I originally rented a Nissan sedan but they were out so I took 'the blue SUV'. I was 5 miles north on route 17 when I noticed how quiet the ride was. Then a text came over the Android Auto, which I didn't realized I hooked up by connecting the USB cable to the charger. I found the interior to be very intuitive. The long ride from Phoenix to Sedona was very enjoyable the heated steering wheel and seats plus motorized drivers seat. The pick up climbing the mountain grades was easy as was passing trucks and cars. It doesn't have crazy horse power by any means by it performed fine. The keyless entry and start were great since I was always carrying backpack and gear, no fumbling for the keys. Then I drove back down to Phoenix for 5 days and it handled the off dirt roads to the trail head fine. I came home and 2 weeks later I traded in my loyal Subaru Impreza wagon that I had for 6 years. I enjoyed the Impreza but it has a CVT trans and I wanted to drive a traditions auto trans. The Encore has 25 MPG +/- and I'm ok with that. I purchased the AWD as I live in Massachusetts and NO... FWD with snow tires IS NOT the same thing. So test driving a car for 10 days informed my of how the car runs on average and when snow came in January the Encore handled great with the AWD. Four months owning my Buick Encore Essence now and very happy. It is small on the inside, about the same cubic storage dimensions as a Subaru Impreza Wagon but the off ground height is also what I wanted in my next car. It has great head room, leg room and the leather seats are ALL leather and stitched great, not pleather or 'leather trimmed'. Back seats can squeeze 3 adults but 2 adults for comfort, same beautiful leather seats in back. Soft touch materials, nice dash, nothing flashy but more classic and understated. I added OEM chrome side body molding and chrome wind deflector as well as custom rain guards. Now my car is my own. The aluminum painted grey wheels are awesome too. Very happy!

I loved my 2014 XC60 but it was missing some of the newer technology features. I spoke with the sales manager Rich and Volvo Village was able to get me into a new 2017 with the exact options I wanted. The purchase was fast and easy - at a fair price, and financing was simple. Delivery was very professional and before I knew it I was driving away in my new 2017 XC60. I cannot recommend they guys enough!

We are so happy with this vehicle. My husband is fourteen inches taller than me, and we can both drive comfortably. The Enclave shifts smoothly and there is plenty of interior room for passengers to ride comfortably as well transporting luggage. It handles well in snow and is very stable on the highway. We wanted a reliable full size SUV that drives great, rides smooth, and fits in the garage. Buick covered all the bases.

Roomy, comfortable. Good on gas. Fully loaded. No complaints. Luxury slot of amenities, extras. Only thing missing is an owners manual. R e a l l y

I walked in without an appointment hoping to be helped with honesty. I ran into Jeff who I later find out has only been there for 2 days, but I felt like he was there forever. Jeff was very informative and helpful and caring. We found a car in a matter of 5 minutes. I was able to test drive it and after a long day, because I wanted to make sure everything was just right, I drove home in my new 2011 Nissan Juke. Everything was done, down to the financing, to the registration, and I didn't have to move or lift a finger, except to sign of course LOL. I would recommend everyone there, especially Jeff, as they were all very nice and helpful. Thank you so much and I can't wait to start driving my new car after the snowstorm. 🙂 I look forward to doing business with you in the future. I'm not sure if Jeff's last name and I don't believe he's listed below but I want to make sure he is recognized for doing a great job and making a sale to someone who is very skeptical.

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)

I dread car shopping! Seriously. It took me 6 weeks to find my last car. This time, my husband looked online, found the make and model we wanted at Modern Auto. This car was IMMACULATE. I have never seen an 8 year old car so well detailed. And no matter how far and wide we looked, we could not find another Toyota Corolla in such good shape for the same price. Max was the first salesman we met. He's polite, no pressure, & I was surprised to find out he's 17! I wanted to do the usual "bullhorn" haggling approach. (I'm Mexican. We love to haggle.) But Max is pretty chill. The next day I tried it again on Joe. But honestly, there wasn't a need. Joe brought the car to our house, explained everything in detail, & both my husband and I realized that we were getting a great car and a great deal. Joe even took our car as a trade in. And drove it back to the lot. We never had to leave our house. This place has really, really nice used cars. And is actually a nice experience. The owner and his family value integrity, ownership, & service. I would check this place out first.

This car is the perfect size for my daily commute and grocery shopping. As well as sitting 4 other people in the car with pure comfort. The mileage is super efficient for me to not have to constantly fill gas every week.

Great experience. It was quick and easy. The staff were friendly and helpful. I also enjoy the rebate :)

600 miles into ownership and very happy with our purchase. The car is very quiet, rides very smoothly, and is very easy to drive. So far, we are averaging better than 30 mpg in combined driving. The kids (16 & 8 years old) tell me the backseat is much more roomy than mom's SUV. The only thing I don't like at this point is the Auto-Stop feature, which is currently not able to be bypassed or otherwise shut off

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I'm 6'1" tall and I have found this car to be very comfortable for my size. Handles well in all weather and has a sleek appearance. It has also proven to be very reliable.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

This SUV runs great, has pick up power, is comfortable , great gas mileage, looks cas! Everything like brand new! I love 💕 this SUV! Selling because I am just too old to drive anymore.😞 (I’m 93 yrs old) This car need an owner to drive her, has just over 2,000 original miles and manufacturer warranties go with the car!!

What fantastic customer service and communication I received. My Range Rover was serviced promptly and with no 'shockers'. A thoroughly pleasant service all round. Thank you 'all' @ LR Bedford

Love the size and look of this convertible. Back seat is large enough to easily get into and out of. Only drawback is a very small trunk. It’s not my only car so I can live with a small trunk. Love this convertible.

I am very pleased with the hospitality that i received from the start to finish of the buying process. Richard and the team worked hard to get me approved. I will be back in the future the next time i need a car, and plan to tell others of my experience.

My vehicle is a nice size suv. Not too small -- not too big. The interior is spacious. It is a lot easier to get in and out of.

On Wednesday 09/12/18 I went to Merchants Auto for the first time. I was greeted at the front door by Joe Hodgson. Joe asked me a few pertinent questions and proceeded to show me what was available for cars within my price range and vehicle preference. Joe was the opposite of the steriotypical car dealer. He was low pressure with a great knowledge of the dealerships inventory. We took a couple of test rides and I told Joe that i was interested in one of the Altimas I had driven. Joe and I went over the particulars about the car and the services available at the dealership. I had developed an early rapport with Joe who was about my age, lived in the same town, and shared common interests such as golf. I decided to go ahead with the purchase so Joe introduced me to Scott Chavanelle to go over the financing. Scott was also very professional yet personable. we found out we had common friends near his home in Belmont. After taking care of the paperwork and a couple of hand shakes I left anxious to pick up my car the next day. When I got to the dealership Joe greeted me and told me everything was all set and brought me to the service department where I met Cam Inman. Cam explained Merchants service plan and gave me an appointment for my first 4000 mile service. He too was professional and courteous. I was then able to drive away after having a positive experience for my first purchase at Merchants Auto and certainly worth a positive review....Well here's the rest of the story...Sometime over night someone broke into my house, stole money, and when I woke up and found my key fob missing from the kitchen counter I thought possibly I had dropped it outside when I retrieved my phone from the new car the night before. I traced the area where I had walked and found nothing, turning the corner in front of my building I discovered the parking space where I left my car was empty. Someone had stolen the car I had possessed for less than 12 hours. Shock and awe was an understatement. I called the police and my insurance company to take care of the reporting as well as my employer to say I would not be making it in. The insurance company informed me that i did not have rental insurance on my new policy(I was never asked if I wanted it) so my next call was to Joe at the dealership to ask if there was any way I could get a loaner because the way it looked it would have been out of pocket for who knows how long. Joe felt bad and couldn't believe what had happened but couldn't make that decision and told me that normally that was covered by the individuals insurance. He did, however assure me that as soon as management arrived he would find out if anything could be done. I spoke with Joe later on in the day and he told me he thought something would be worked out and that I should hear from Cam. Sure enough Cam called and told me to come on up and pick up the loaner that had been approved. That was a huge relief and over and above what would have been a lesser decision at another dealership. Fast foward to Tuesday 09/18 and my car was recovered by the Merrimack police and the next day the thief was also apprehended in Merrimack. That Wednesday I brought the car to the dealership to have it checked out (Luckily the only damage was a gasoline spill in the trunk). Cam checked the car out and asked if I could leave it for a day so they could go through it and re-detail it so it would be just as it was the day I took it home. Once again service above and beyond the call by the staff at Merchants. I would be remiss if I didn't thank the person who approved all my requests Marcus Luce. Marcus although I did not have the chance to meet you thank you so much for your efforts and understanding during this debacle. Because of you and your staff you have gained a customer for life and believe me this story has been told many times over the last couple of weeks and will continue to be told. Sincerely Tom Magee Merrimack NH

Traded in my small truck for this small SUV so far its an improvements on fuel consumption, slightly higher monthly payments than my 2016 Colorado, still getting used to the vehicle, its comfortable, but I am missing having heated seats, perhaps one day I'll add in that option ;) Looking forward to taking it for a few road trips, have an average commute of 100km per day.

Disclaimer: Ryan is my brother, but what I am saying below is 100 percent true. He truly took the time to put me in multiple vehicles, did not push his wants on me, and made sure to point out any issues the car I was buying had (and had them services before I took it off the lot). I needed a car after my BMW died after a long life. Fixing it would cost at least $3,600 and probably more next year for transmission work. So I reached out to Ryan at Merchants. Originally, I was looking at at '15 VW Passat, but as we drove it and really looked into other options, I realized I wanted something AWD and maybe a little more power. We checked out Subarus and other VWs until we came across a '15 Chrysler 200S AWD. I had heard they were not great cars, but Ryan mentioned the '15 were overhauled and were getting more positive reviews. Upon quick research, I saw he was right. Once I settled on this car, he worked with me to address all financing issues quickly. While I have solid credit, these things can still take time. He did prep work to make sure all issues were addressed without hesitation. However, where he shone was the servicing of the car. When we looked at the 200S, it had just arrived at Merchants. It drove fine to me, but he had the service department spend two days making sure it was perfect. He even stayed after work on a Sunday (4:30 p.m.) to make sure I got my car before my work week started. Again, while I am related to Ryan, he could have easily used that to cut corners (and I likely wouldn't have said anything). However, his customer service approach and time to really seek out what the customer wants is how sales should be. If you get Ryan as a sales associate, I truly believe you will find him to be someone who want you to come back to Merchants for future purchases.

Eric was so trustworthy. He put up with my mental severe depravity with a smile. Everyone was amazing. Including Brie. I will recommend this dealership and these people to everyone I know.

I think the engineer was paid to save money on the front seat. Very uncomfortable. My dealer is doing everything they can to make front seat comfortable not GM .

We just returned to Portsmouth after many years on the west coast. Your service department did a great job of diagnosing and repairing my Chevy Cruze. The staff was very helpful and friendly. I'm very relieved that I will have a reliable and customer oriented service department for my Chevy.

Couple hours and out the door. Mr. Torres was great with me. Test drove vehicles but got what i truly wanted. This spring i will be joyed waahing her up. Millennium is the best.

I traded in a Camry of 3 weeks (purchased elsewhere requiring several trips to the dealer) that was unable to meet my needs. This RAV4 far exceeds my expectations! I needed something I could depend on in all four seasons that was safe and reliable. It was to replace my 2003 Chevy TB that I had purchased new and I wore out (I loved my TB). My RAV4 has everything I need, plus more. This was accomplished when Dave Filmore (who understood my needs) showed me the RAV4, road tested it, contacted my insurance agent and took care of the changes after working with me completing the paperwork for buying out the Camry . I got my inspection sticker and happily drove home wearing a big smile :)...all done in one day!! It has been a great day. This is one happy customer. You can be too. Thank you Dave Fillmore. Shop Colonial Chevrolet..They listen, they care........ Thank you, Dave Fillmore and Colonial Chevrolet

Interior is nice and comfortable. Very sleek. The turbo is awesome she can get up and go definitely. Huge trunk everything is just absolutely amazing

My wife and I bought a 2015 Certified Pre-owned RX 350. The salesperson that served us was Keva Williams. She was extremely helpful in helping us find the best car for our needs and in negotiating the final price. We are very happy with the overall experience in dealing with Keva and the other staff at Lexus of Watertown .

This car was a joy to drive. Many more high tech safety features than I expected. This car was designed for comfort and use of electronic devices by all passengers.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

It will be a reliable car to get back-and-forth to work And it has plenty of room for the grandbabies Add a nice luxury car for my husband and I to drive around and

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

This car is above what I wanted. It has a lot of leg room in front. I love the remote entry. I love how cold the air conditioner get.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

This car was an excellent transition vehicle from my Lincoln MKT. if you want luxury without the luxury price then this is the car you.