All-around excellent service
October 30, 2018
This past summer I decided to start looking at buying my first car. De Pere Auto had been recommended to me by a friend who had purchased her car there and had nothing but good things to say about her experience. I looked up De Pere Auto's selection online and saw several options I thought would be viable for me, so I stopped in on a couple different afternoons to take a closer look. Phil was friendly, helpful, and patient with my inexperience as I asked questions and test drove several cars. I was leaning towards a 2016 Honda Accord, but I wasn't sure if I was ready to make such a big purchase, so I sat on my decision for a month or so. In the meantime, I did more research and comparing -- and saw that another local dealership was selling the same car -- right down to the color -- but for a little more and with more miles on it. I had pretty well decided to make a purchase when I stopped in again. I did another test drive and decided to take the plunge. All throughout this process, I never felt any kind of pressure to buy (or to take out extra warranties -- I was informed of my options, and when I opted not to take the extra warranty, I wasn't hassled or dissuaded); I was able to reach a decision on my own time, and once I did, the transaction was smooth, personable, and professional. I've had my car for a month and a half now and absolutely love it.