Used Cadillac Escalade for sale near New Castle, NY

the best service so far from mike kim I would recommend this dealer to a friend .Would you recommend this dealer to a friend.i Would recommend this dealer to a friend.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

My experience with Route 17 was a great experience.Sally was my sales rep, She was very knowledgeable and professional.Sally took her time going over my options,I felt no pressure and she was very helpful answering my questions. I am very happy with my new lease. Thank you Route 17 and Sally.

Excellent dealership, transparent,honest and upfront. No pressure just information and understanding. Excellent price on my vehicle.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

I was surprised by the service that Bomnin provided. Jonathan Cadme by far did an awesome job.

This is my first Escalade and my wife and I love everything about this vehicle. We shopped other vehicles but decided on the Escalade and learning about the features and the ride quality. Have 5,700 miles and thus far everything has been outstanding. We purchased the Sport model and really like the way it looks both inside and out.

Friendly courteous dealership with interest in your personal satisfaction. Fair pricing and finance terms to suit your budget. Overall good purchase experience.

car im interested in has a flaw of the steering wheel.i'll check it out anyway.

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Very helpful I purchase second car for my step son we both happy thank you zee

Super comfortable, easy to park, and second row bucket seats are a must for easy access. The paint is premium white. Rear seats remove easily.

STAFF IS CURTEOUS AND PROFESSIONAL, PERFORMED WORK WAS EXPEDITIOUSLY DONE CUSTOMER WAITING AREA ON PREMISES WAS BRIGHT, COMFORTABLE AND CLEAN

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Has multiple outlets for our kids and has a plug just in case we need to bring in a microwave inside the car. Its really reliable and has lots of leg room.

Excellent dealership I was in and out quick with my daughters new c300. They got me approved even with my itin at a very low rate. Clean cars inside for sure go check them out !!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

A pleasure to deal with . Walked in saw the exact car in the color and style I wanted in the showroom. Met with my salesman and set up the financing and purchase . No silly games . Everything was straight forward and easy . Went back a few hours later and met with the wonderful finance person and drove home in exactly the BMW I wanted . What more can anyone ask for !!

Our experience was very smooth, the gentlemen at northbay Cadillac was very nice, understanding, was treated very well..Chris, John, Petar and David..John took time to show us step by step the features in our GMC Sierra Denali, they were very patient and they answered all of our questions..they were an A+.. great job guys..

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

Danny, very courteous professional, And explains the issues in great detail. The loaner cars were clean and at the end Danny walked me to my car. To see me off.

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

Extremely nice staff, very professional team players from service desk to the shop. A very clean and safely run facility. Waiting area was comfortable. Service was done in a reasonable time. Service prices appear to be fair. Will definitely continue with my service here, also would consider a purchase from them in the future.

Certainly, it's not my first car from this dealership. i have owned and leased several vehicles. I like my cars well equipped and have recently taken out longer leases. It works for me. Truly, it is an entire team effort. Pleasant, friendly and courteous. Service on my end has been rather good. I've lost count of how many vehicles I've received but this time went the distance to get a Black Label Nautilus. Only car I haven't had from Lincoln is the Corsair. I like room and Nautilus is okay for me. Congratulations to the dealership who helped in this long awaited time. Jay Reyes, Anthony Paladino, Barry, and Diana. Of course it is in the garage as the snow has been coming down today.

The escalade is beautiful. Inside and out, rides like a dream and is easy to drive. Looking forward to a long road trip in it!!

We’ve been customers for years now, and when I got sideswiped in an accident two weeks ago, we knew exactly where to go when it was time to replace the vehicle. The whole crew were incredibly understanding and helpful, they listened to what we needed after the accident and got us into the perfect vehicle right away. We’re so thankful for everything!

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

Peter is a kind person and wonderful salesman. He is a credit to Ingersoll Auto Group! He helped make our lease go smoothly and efficiently. This is our second time we have worked with Peter to lease a new car, and he directs us to the perfect car for our needs.

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

When I drove in I was immediately welcomed by my service advisor Mike. He could not have been nicer and any more cordial and knowledgeable. All of my concerns were addressed as well as some he added and explained. He went over a few bells and whistles that I was not aware the car having. I felt very good after speaking with Mike. The experience I had when picking up my car was also excellent. Mike went over everything that was done.

I am highly recommending Chris Deo, Salesperson at North Bay Cadillac. He had excellent communication, follow up and fairness. His professionalism and patience made the process very smooth for us. We were extremely satisfied with the overall experience of leasing our new XT 6. Chris is definitely a person you want to work with for this type of lease or purchase. Thank you Chris! Regards Charlene & Glenn Dertinger

Great experience and chemistry Joseph Etcheto was just flat out fantastic He made sure the car I wanted was available and worked on my time to make sure I was happy with this decision