Used Cadillac Escalade for sale near Elburn, IL

Miguel, Nate, Geno, and James were great to work with without any pressure. Very easy process and we got the car we wanted. Excellent experience.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Excellent communication. Prices very good. Transaction quick and accurate. Excellent customer service. Polite and courteous. Great selection of vehicles, especially Teslas.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

I glad that Maxwell was knowledgeable about the vehicle I was interested in. It was a good experience.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

The loaner is a very convenient option during the timely completion of the new brakes and a repair. We feel very confident using the Service Dept at this location.

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

My initial review is posted at the bottom. I have changed my rating from do not buy, to good. It appears that KUNES Sycamore has recently hired a very competent Jerome Witt who, albeit after 6 months resolved my issue within a couple of days. If you have an issue with KUNES, I highly recommend contacting Jerome. Below my original Issue: If I can stop just one person from buying a vehicle from November 5, 2022 By pljo on DealerRater If I can stop just one person from buying a vehicle from this non-responsive dealership, I consider my efforts a success. I purchased a 2009 Mercedes SL550 (48,00miles) from this stealership and added a "Bumper to Bumper aftermarket warranty" which I paid for separately from the car through Kunes. After 3 weeks (1,500mls) the car developed an issue with a suspension damper. Kunes quoted a $1,500+ repair charge and of course it was not covered by the "Bumper to Bumper warranty". Multiple emails to Eddie Boliaux (GM) has proven to be futile. Please think twice before dealing with these people, especially if they try to sell you a useless aftermarket warranty. Kunes is just not worth the visit, or business. :( Rating breakdown (out of 5): Customer service 1.0 Buying process — Quality of repair — Overall facilities — Overall experience 1.0 Does not recommend this dealer

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

We received great customer service and were very well looked after. Our vehicle was clean and ready to drive when we collected it. Thanks

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

The best dealer experience I’ve ever had, fast honest and straight to the point. They really go out of their way. My salesman Byron, was very professional, courteous and honest, no pressure, no bull, just accommodating and willing to go the extra mile, if there were an option for 10 stars, I would have gave them that. Thanks to Byron and Star Auto Works. I’ll definitely be back.

We had a great experience working with Noman. He was informative, no pressure, easy to work with, and negotiated fairly. We found a quality used car. After a test drive we had a mechanic check. Along with the Carfax report Noman provided (we also ran our own report which matched), we were confident we knew what we were buying. Plus Noman delivered the car to my home. The car is great! We are very happy. We did shop a few other places and this was the absolute best! Thank you Noman for your good service and am thankful we got a great car!

Test drove it and the turning radius was best I have EVER had a vehicle turn. Did U turn and easily stayed in the inside lane. So comfortable and rides so smooth!The vehicle of my dream! I may never learn all the perks but taking that one day at a time!

UNBELIEVABLE SERVICE.They picked up and returned my car,left me a beautiful loaner. They even trew in a free oil change and tires rotation(BILL HEUSSNER arranged the whole service)Go see Bill if you need a beautiful car.I don't write reviews too often but Bill Heussner and Heritage earned this one.Ernesto Solimene

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

I was shopping for my first car and with the amazing help of this customer service I found the perfect Jeep Wrangler for me for a great price. They were extremely helpful and understanding! Car shopping here from now on.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

We started out knowing what car we would like to test drive. From the moment we walked in the door we received a warm welcome and everyone we met was extremely nice and wanted to help. The only annoyance, and it really is unavoidable, is the amount of time from beginning to end it takes to purchase a car. Our salesman, Mark, was knowledgeable and informative, helpful and honest and engaging. Would highly recommend him.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Great experience buying my Range Rover! Very helpful. Honest! Car exceeded my expectations when delivered (bought remotely and delivered). Staff very knowledgeable and provided all information about the car without pestering me with excessive sales pressure. Will go back!

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Made a online appointment came in and they did a oil change and tire rotation. Happy with the service.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Cadillac of Naperville is a first class dealership in every sense of the word. The staff is friendly, knowledgeable, respectful, and every department has a great group of people. The facilities are spotless and very inviting as well.

Eduardo Del Rio helped me buy my ford explorer and made sure it was in my own liking

The people at Naperville were professional, friendly, and worked to sale me a car. Ben, was fantastic! He followed through, and did his best to make sure I was pleased and willing to secure my purchase. I would highly recommend working with this dealership to pirchase a vehicle. Jamar

Great customer service.Thank you Fil, Greg and Ulises for making every step as easy and hassle free as possible,Quality vehicles at reasonable prices.

I needed a new car for my mum but the loan companies kept denying me because of my bad credit, I was really frustrated before I came in contact with this specialist, they raised my credit score up to 783 and permanently removed all the negatives on my credit report. All the charge offs, eviction , school loans I had disappeared in 3 weeks. (FixMyCredit at WriteMe d0t C0m) saved me as I just got qualified for the car loan. You can also reach them out if you need your credit fixed.

Professional staff. Bennett and Brad Tustin are one of the reasons I purchased my corvette from this dealership. They were never pushing and were able to give me additional information about the car, which helped me to decide to buy from them. I felt as if I was buying this car from friend's.

This is my first Escalade and my wife and I love everything about this vehicle. We shopped other vehicles but decided on the Escalade and learning about the features and the ride quality. Have 5,700 miles and thus far everything has been outstanding. We purchased the Sport model and really like the way it looks both inside and out.

We had an excellent experience from start to finish. The entire process was smooth, professional, and very welcoming. A special mention to Ramy, who truly made a difference in our experience. Ramy went above and beyond to ensure everything was clearly explained, and was incredibly helpful, patient, and friendly throughout. It’s rare to come across someone so dedicated to providing great customer service. Thanks to Ramy’s support and professionalism, the whole experience felt easy and enjoyable. I would highly recommend this place to anyone looking for quality service and a team that genuinely cares about their customers.

Has multiple outlets for our kids and has a plug just in case we need to bring in a microwave inside the car. Its really reliable and has lots of leg room.