Used Cadillac Escalade ESV for sale near Cicero, IL

We walked in looking for a new or lightly used Cadillac. Coach Novak approached us and was absolutely fantastic. He was right he isnt a typical salesperson. He wasnt the typical slick talking, fastmoving stereotypical sales guy. He was respectful of my wife and my time and our needs. We got an great deal on a beautiful Cadillac. Thanks Rizza and Coach for all your service and attention in our new purchase.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Todd was very helpful and made sure my car was pulled inside when leaving as it was very slippery outside

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

The people at Naperville were professional, friendly, and worked to sale me a car. Ben, was fantastic! He followed through, and did his best to make sure I was pleased and willing to secure my purchase. I would highly recommend working with this dealership to pirchase a vehicle. Jamar

Great follow up, I haven't at this point found unit I was pleased enough to purchase. Thanks for your attention...........done

Luxury at its finest. The platinum edition was always what I wanted. Now I have one and it’s amazing. Power, comfort and size says it all.

Personable and professional staff made this car purchase easy. No games, straightforward transaction. I’d happily work with this team again.

I have brought my vehicle in for every oil change I have needed. Always courteous and professional, my car gets a diagnostic check every time and is freshly washed. I like that the Service Department send out coupons, and making an appointment is easy online or with a phone call.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

The conversations I had with the salesman where Outstanding. In fact, he worked with me on my day off. It was a smooth process throughout. From the negotiation of price, financing to the end result delivery from IL to MO. Kudos to Steve Foley!!

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Real curtious and knowledgeable staff I would tell my friends and family about this car lot

Our ESV is my wife’s daily driver and grandson hauler, and it’s proven to be an incredible vehicle for family road trips as well. 46k miles, had a couple of the common issues (trans shudder, CUE failure), but Dimmitt Cadillac provides fantastic service and overall, the ESV is very reliable. Nicely equipped with tech and safety, the interior still looks new, V8 power and 21 mpg at 75mph loaded with people and luggage, and a smooth, quiet ride that just soaks up the miles.

My Wife has loved this vehicle thus far -- great family vehicle!! Would purchase it all over again and Courtesy Cadillac did a fantastic job!

Chuck Was Amazing!!! I Have Had Some Trouble With Credit In The Past Chuck Got Me A Great Rate And Perfect Payment Dealership Is Wonderful Too Not Your Typical Used Car Lot Very Clean And Modern And There Cars And Trucks Are Very Clean

It’s a beautiful car love the style and the handling It will be a great car for us to vacation in and drive every day

Adam was really nice help me getting my dream car. walked me through my new Audi q5 helped me setting up my phone and explain all the features of the car. he was also able to beat my credit union rate. Alpha is the way to go.

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

The salesman Dylan was very knowledgeable, upfront, and honest. He made me and my family feel at ease and made the process effortles. He got us into a great vehicle and we appreciate that. This was the 3rd dealership we visited that day and as soon as we arrived we knew this place was different and we felt comfortable. I highly recommend coming here. Awesome service and great vibes

Car met all my expectations, comfortable and handles very well, beautiful design and has all the bells and whistles. I recommend this vehicle to anyone looking for luxury and handling.

Professional staff. Bennett and Brad Tustin are one of the reasons I purchased my corvette from this dealership. They were never pushing and were able to give me additional information about the car, which helped me to decide to buy from them. I felt as if I was buying this car from friend's.

Very professional and helpful. Also, the salesperson was very helpful and accommodating. I'm happy to recommend!

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

07.04.2015 Moje ime je Zoran.Juce sam kupio Porsche Panamera iz 2011 godine.Na samom dolasku dočekao me je jako ljubazan prodavac po imenu Beki ,koji je dalje u razgovoru bio izuzetno profesionalan.Ni jednog trenutka nije bio nametljiv.Mnogo mi je pomogao oko odobrenja kredita i sve mi je objasnio.Mogu da kažem ,da sam obišao par auto dilera ,ali ovoliku pažnju nisam imao. Moja preporuka jsvima koji želite da kupite auto ,da dodjete ovde i uvjerite se. Samo tako nastavite !

Love it always buy Cadillac’s Esv pulls my snow trailer with no issues... My third one highly recommend family of eight hauls everyone with no issues

I purchased my car from here and the process was so smooth. Everyone was friendly, and I love my Monte Carlo.

Beautiful car. In great conditions and overall luxurious. Definitely what I was looking for minimal mileage and a fair price. Great for its made year.

Good dealership with much inventory. And the salesman was very helpful. He helped me finding exactly the car that I wanted. The salesman is named Ivalin Nikolov.

Great people to work with. Very professional, courteous, helpful and thorough. They follow through with all of their commitments. The trade process was straight forward and was just as agreed.