Very efficient. I have owned a Porsche for 4 years. The service staff is excellent. Paul Molina is my contact. Perfect person with competence and pleasant disposition. Thank you for taking such a good care of my favorite car!
The Sales Staff treated me with respect. They didn't rush me into making a decision. They searched to get me the best deal possible and I sincerely believe I got a very good deal. They explained everything carefully and clearly, and were very patient with my many questions.
Everyone was absolutely amazing from our sales rep Orrin, to the Manager Ryan and even the service area with Matt. We appreciate them and will never go anywhere else to buy a car. We will be Cadillac owners for life.
I was disappointed that when I left my car for service/repairs that when I picked up my car it wasn't washed. I have always known for Cadillac to wash your car upon return.
Doug is the great serviceman that I have encountered at Cadillac in Las Vegas NV
Took a 2011 MKX in to dealership for service. What a fun day! Ended with buying a beautiful 2018 Continental. Service and Sales departments are excellent. Timely, efficient, friendly, helpful and informative. I have been walking through their doors for 8 years. Silas, Allen and service personnel are excellent and trustworthy!
The service I got at Findley Cadillac was fine in every respect. Some of the work was covered by warranty; some was not. The company completed all the work with no remaining problems. I had a loaner car from Findley while the work was done. The service contact at Findley diagnosed the necessary engine repair just from the smell in the car; I had not noticed and would not have known what the smell meant anyway; it was not strong.
I went to Finley Cadillac looking to purchase a new car, I met up with a sales person by the name of Ethan Miles. If anyone wants to know about cars, go see Ethan. This guy knew everything about Cadillac and more. I really only met a few people who were so into their job and product they sell. I was totally satisfied with Ethan and Finley Cadillac, I recommend Ethan Miles at the top of his game, like I said, Totally satisfied above words can tell. Thanks Ethan.
KR Las Vegas, NV
I was on the hunt for a Luxury 7-8 Seat SUV. So, I decided to go to the Valley Auto Mall on Sunday just to get an up close look at different vehicles without being bothered by sales people. I started with Cadillac Escalade XL and the Yukon XL Denali. Since I previously owned two Lincolns and was absolutely in love with both of my purchases, I decided to take a look at what Findlay had to offer. Boy, am I glad that I did. I purchased a 2018 Black Reserve Navigator L with Russet and Black Interior with ALL of the bells and whistles. The ride is incredibly smooth and extremely quiet. I am a tiny girl and this Big Boy maneuvers like a dream. Ladies do not think this is too much truck to handle trust me you can handle it with ease. The dependability and durability of the Lincoln name got me to go into Findlay but the fantastic customer service at Findlay keeps me coming back. The concierge treatment that I receive every time I have gone into Findlay has been incredible. Thank you Silas and Alan for taking the time and making sure all of my needs were met. Silas made certain I was completely happy with my purchase. Jose in service you are the best!
Numerous issues with flaws on vehicle
I will rate once corrected
Quality control before it left factory was poor
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