I bought my lifted truck there and the sales guy Hector knew the truck inside and out the general manager Tony came out and introduced himself and went over some options on the truck that I didn't even know it had. KEEP UP THE GREAT WORK.
This has been the perfect buying experience. I wish to personally thank and acknowledge Jim Mazzetti for his guidance throughout this transaction from initial contact to delivery and his availability for post delivery support His professionalism and demeanor are truly an asset to your organization. And as a Cadillac owner for over 20 years I look forward to returning for our next purchase .
The salesman (Frank Sammartino) is one of the best salesmen I have ever encountered. Very low pressure and so very willing to work with the customer which made my trip to the dealer easy. In fact, Frank knew what I was looking for from MONTHS ago, and he remembered and called me when my car showed up on the lot. The dealership itself is very clean and up to date with utmost care given to the comfort of their customers. They even had Wisconsin plates available! Highly Recommended! Best used car purchase experience ever! Dealer even provides a warranty for total satisfaction and peace of mind!
I had had a really bad week and was feeling kind of hopeless and defeated. I walked in to 4 wheels of fox lake and Nick was so amazing, He not only got me in my dream car, but he made the entire experience stress free and fun! He turned my entire week around and my car is amazing!! I love it. I will recommend 4wheels of fox lake to anyone and everyone!
I have been a Cadillac owner for over 15 years, and I plan to be an owner for the balance of my life. Cadillac is so dependable and I find the models very stylish, modern, and tech savvy. My representative, Jim Mazzetti, is the best. He is extremely knowledgeable and guided me through my purchase and trade-in with ease. And he followed up to insure that I was satisfied with my purchase. His attention to detail was more than expected. I enjoy driving my new Cadillac every day.
I found 2 cars on their website that I was interested in. When I got there a salesmen named john greeted us. The process was smooth and the numbers were better then expected and we ended up doing the deal. Thank you John for your great customer service and hospitality. The Finance manager Rachel was awesome too I would Recommend them to anyone looking for a used or new car. Beautiful facilities as well! Thank you.
Came to this dealership to buy a car, checked it out, drove an hour and half to find out the car I wanted had a check engine light on which was not told, so I bought a charger instead which I'm happy about but it's been 2+ weeks and haven't got the title yet after calling multiple times so I've been without the car. Overall it was alright.
The dealership is very responsive and good to work with.
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