Used 2023 Cadillac XT4 for sale near Bellaire, TX

Wonderful people I didn't see anybody there that wasn't smiling or glad to see you it was my first experience with Bmw in every aspect, first car first visit pull inside the building immediate help and attention felt really special my service manager's name was Joel really nice man I was very well taken care of felt wonderful to give my money to them people the service was perfect my car was fixed ran perfect when I picked it up they knew exactly what to do how to fix it purring like a kitten one of the things I like the most I picked my car up cleaner than I dropped it off and I dropped it off clean there were no greasy fingerprints all over it like a lot of places to do as soon as you go home you have to wash them off good detail job too pricing is real reasonable you get a lot for your money I just wish I would have gotten into a BMW a long time ago the car is wonderful as well as the dealership and the people there

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

Great experience in Service. Friendly and first class treatment. All of the employees are happy and helpful. Highly recommended for Service, New Cadillacs and Pre-owned luxury vehicles.

I love my XT4 I owned a XT5 before and loved that as well. The only thing is I wished they would make adaptive cruise a standard feature on all especially since it has everything else. I know the car companies do that to bump the price however I believe it should be on all, for safety.

Jesse was the best salesperson I’ve ever had. We absolutely love the car I bought. You can’t go wrong with this place!

Really like the car! BUT, BAD GAS MILEAGE! 14 CITY, 26 HWY.. ESTIMATE MILAGE 23 CITY, 30 HWY... NOT EVEN CLOSE.. 235 HP, TURBO! IS ANYBODY HAVING THE SAME PROBLEM?

Very efficient. Friendly staff and clean facilities. No backlog of vehicles waiting in line upon arrival and was promptly approached to start the service procedure.

Only have the XT 4 for a month. Really enjoy it. Gas mileage could be better but everything else is what I anticipated. Priced just slightly more than "lower priced SUVs."

SM Lexus is my preferred service center! I noticed a hesitation when starting my car. Unfortunately, I was heading out of town and delayed one week. I attempted to call in advance from the airport Friday and waited for transfer 30 minutes to no avail. I called Saturday morning and waited 58:23 for someone (Steve) to pick up to confirm whether my battery was within warranty, and it was. That took less than 2 minutes. Check-in was quick and my regular advisor, David Cortes, was on site. In and out in under 2 hours. Not too bad for a Saturday without appointment. The 3-star rating was attributed to the wait time on the phone. The ladies restroom was in desperate need of attention. There was toilet tissue on the floor, a running over trashcan, and the sanitary napkins container was overfilling. I notified a woman in a pink shirt at reception and she said she would take care of it. Checked again when returning to the restroom about 45 minutes later and it was in the same condition. This is a typical of SM Lexus. Nevertheless, this was the experience today. Overall, good service and will return in the future. Hopefully they will read this and make improvements. Thank you!

Just purchased my 2023 XT4 and I love everything about it! I purchased from Cadilac of Mahwah in New Jersey and I could not have had a better experience! They were wonderful!!! Super easy to work with, no issues at signing like I have experienced at other dealers. The whole process was super easy! Hate car shopping but this overall experience at Mahwah Cadilac was incredible! The car itself is so deceiving it looks small but the interior has so much room the options are amazing! My 6 foot three son even commented how he is no longer feeling squished like he was in my previous SUV. Highly recommend the XT4 and Cadillac Mahwah and trust me I am not easy to please!!! My sales representative was Paul the manager and paperwork was with Cirillo and they both went out of their way to be so helpful and attentive!

Thanks to Mr. John Garcia/ Tom Peacock Cadillac .My experience in purchasing my new vehicle was Fantastic!! Mr. Garcia is an outstanding Salesman whom went out of his way to help . He took the time to make sure that the process went smoothly. Mr. Garcia even took the vehicle to my mechanic to have checked,which I am truly grateful for. I will definitely pass on my Great Experience!!! Thank you again..Mr. John Garcia/ Tom Peacock Cadillac...

The service was a day long I thought it would be faster because it was only a recall but the person helping me told me they did an overall inspection to let me know the problem of my car however I let him know I knew it had a few I was going to get it done before the recall however he was helpful polite no complaints every one was polite . Nice soda bar overall clean ?

Always love taking my Car to Big Star Cadillac for the best customer service and they always do a great job. They have a deal where you can get 3 oil changes 3 tire rotations 3 car washes for a Cadillac for under $175 not a bad deal I have a appointment next week for my brakes Ty Big Star Cadillac.

The dealership is ok, but the salesman Mr Eddie Lechuga is awesome he went above and beyond to make sure that all the process of me buying my dream CAR was stress less and quick and that I got everything I wanted. Again thank you Mr Eddie..

My experience was Exceptional and Exceeded my expectations!

I want to give this review because my salesperson Alvester was the best. He has a lot of knowledge, was always willing to go beyond expectations and always keeps me informed of required maintenance.

David made my car buying experience super easy and stress free. He was always easy to get ahold on and kept me in the loop on when my car would arrive. I would 100% recommend contacting him and I will definitely be buying all of my cars through him.

Jon was very attentive and knowledgeable about the vehicle I was interested in. Jon also followed up with me to ensure I found what I was looking for.

I had a great experience on my recent purchase at Sewell everyone was helpful and my sales rep was on top on everything, overall I’m very satisfied.

I did everything over the phone with zero problems. No matter how many times I changed my mind my sales person Casandra answered my questions and the finance manager Iriam did everything he could to make sure I got what I wanted. The trade in experience was just as well.

My experience with purchasing my Cadillac vehicle went very smoothly, of course with the help of an excellent saleswoman by the name of Blanca! If you are looking for salesperson that will go beyond the extreme to make sure satisfaction is met, Blanca is that provider! Thanks Blanca!!!!

I very recently bought a 2025 LYRIQ from the Sewell family. I have exclusively driven Acura’s (10ea) for the past 15 years but decided to take the plunge and go all electric. Acura didn’t have a good option, so I did my research and settled on the LYRIQ as the best option balancing design, reliability, and the features I wanted. I tried a dealership in the far North Houston area and while they were nice, they lacked follow up when I decided to make a purchase. I then tried Sewell and am so glad I did. I have to say it was the most hassle-free experience to buy a new car in nearly 50 years of experience. My salesperson was Cailee Thames, and she was fabulous. She answered all my questions, and I very quickly got what I think was an exceptionally fair price, based on my research. I never had to go through the traditional drill of “let me get the sales manager” who then wants to upsell. I dealt only with Cailee. Since I needed my wife to come back and make the final decision, I was prepared to pay a deposit to hold it, but Cailee said that’s not the way they do business. A handshake held the car for several days before we could get back. Everyone I came in contact with was very professional and focused on the customer. All the closing documents were done online and provided in print form. Of course, the car was flawless, inside and out. About a week after I got the car, I decided I wanted to get the Tesla charger adapter. I called the closer dealer, and they quoted me $400+ so I went back to Cailee who got it for me at $225, as we had discussed earlier. I live a long way from them and wanted it shipped to save the drive and expected I’d have to pay for shipping, but no, the parts department said they would take care of it, and it went out the same day. So, my bottom line is that the Sewell dealership does treat you like a “customer for life” from the beginning of the experience. I can highly recommend buying from Sewell, even if they are not the closest to you. And if you’re lucky enough to be assigned Cailee, you’ll be even happier .

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

Joseph was very helpful in helping us find the perfect truck! He was friendly, professional & most helpful in all aspects of the transaction.