Used Cadillac XT5 for sale near Fitchburg, MA

What can I say. BMW Shrewsbury is the best BMW dealer in New England. They are a McGovern family owned dealership which prides itself on the highest level of professionalism. The communication and attention to detail is second to none. BMW Shrewbury will bend over backwards to go the extra mile to make things happen for their customers. They will search for you from other dealer allocations or have custom vehicles produced for you when many other dealers are lazy and just want to sell you their in stock vehicles. My sales associate, Nathan Reindorf, is awesome. Nate has been with BMW for 6 years, has a large client base and is simply excellent at his job. From the get go he was always friendly, helpful, accommodating and patient. Nate was able to get us our dream car, M4 Competition, from an already started build in Germany that was in allocation. The car came in quickly, was exactly as described and then Nate really stepped up to the plate. Nate and Paul finance were able to display their financial wizardry to get us where we needed to be in regards to monthly pricing. When making a large purchase such as a luxury vehicle it is important to feel as though you are getting a fair deal and with Nate you always knew he would be truthful and honest. After purchasing my vehicle Nate took the time to deliver the vehicle (go over all of the technology and functions). Matt, our service agent stopped by to introduce himself and offer his assistance if it was ever needed. I was contacted a few days after our purchase by both general managers, who both thanked me for my purchase via voicemail. How many dealerships have that attention to detail? In closing, if you are looking for any BMW I would suggest only looking at Shrewsbury BMW. They will work hard for you, get you the best deal and make you feel like part of the family.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

The sales manager and staff were cordial. I dislike car buying because it?s usually high pressure and high stress. At long, we discussed the car, agreed on price and proceeded through the purchase process. There was no haggling or pressure put o on by the dealership.

Just picked up my (new to me) truck. I worked with Flori. He was very attentive to my questions and found answers quickly. Went the extra mile to get me the deal I was comfortable with. Would definitely work with him again.

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

IVE DONE BUSINESS HERE MANY TIMES- I HAVE NOTHING BUT KIND WORDS AND PRAISE TO SAY ABOUT THIS CAR DEALER - THE TVERY BEST BEST DEALER AROUND TOWN

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

My very positive impression of the MacMulkin Chevy dealership started right from the moment I entered the front door: exemplary order and spotless cleanliness, bright showroom, helpful and knowledgeable personnel. Sales Consultant Paul DeLeon and Sales Manager Tony Dillberg worked with me tirelessly for couple hours. My questions and requests were always treated with respect and patience and resulted in thorough answers and comprehensive solutions to my full satisfaction. They managed to put together a financial offer that exceeded my initial expectations. I strongly recommend this dealership to anyone looking for a new Chevy vehicle. I assume that Cadillac part of the dealership also works very efficiently, but I do not have personal buying experience there. Igor, Pepperell, MA

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Jessica was fantastic. Communicated with me well and always was available when I had a questions.. Would highly recommend buying a vehicle with her.

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Stopped into Continental Auto after seeing a car here on cars.com that I was interested in. I emailed and corresponded with Rob and scheduled a test drive. I brought along my girlfriend and close-friend who is also my mechanic. Rob let us take the car out on our own for almost an hour with no objections and no rush. Buying process was soon. Did very minimal haggling as the price was very fair. Rob was available with answering any questions that I or my mechanic had (he did a lot of the talking because this was the first time I purchased a car and was rather clueless). The next process was where Continental shined in terms of service. Since i live in Boston and didn't have a car, I was limited in returning to the dealership to sign the title as well as the rest of the necessary documents. Steve and I coordinated for one of their employees to pick me up at a nearby commuter rail station and shuttle me back to the dealership and they lent me a car to go to the RMV in nearby Milford and get my plates. All around nice experience. Would definitely recommend them if you're in the market for a used car.

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

I can not say enough about my experience at Long Cadillac. I was referred by a friend that has worked with Long over the past several years; his referral was nothing short of spot-on. The atmosphere at Long sets the gold standard for what every car dealership should strive for. My Sales Associate, Ron, greeted me with a smile and was eager to answer my questions. He was extremely knowledgeable and took the time to understand exactly what I was looking for. During our visit, we were also warmly greeted by Tom, the Sales Manager, who solidified that we were truly in the right place. On the day of pick-up Ron remained in contact with me to ensure a seamless transition. When I arrived at the dealership he had the car ready and was excited to go over every inch of my new vehicle. Even after leaving Long, the experience hasn't ended. Ron has remained in contact with me to answer any additional questions and to ensure I?m completely satisfied. All any customer wants is to feel valued and listened to; Long Cadillac certainly drove those feelings home. They deliver a top-notch customer experience and have certainly gained a lifetime customer in me!

Great experience, very helpful, good representation of the vehicle, whiling to go the extra mile!

I had a great experience with Long Cadillac. Their services were very excellent. I definitely recommend them for car purchases.

Great experience. No pressure. Good communication among sales people as my guy was busy but he told a colleague I was coming. The car was ready for my review. There was follow up with good information. I really appreciated their time.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Matt is Excellent. Outstanding customer service he is knowledgeable and quick and made the buying process a breaze. He went out of his way to make our experience the best it could be and stayed late to make sure my Wife could take hers home same day. I bought 2 cars in two separate trips on Saturday in the time it would take to buy one at other dealerships. This is my 4th car from AutoMax and have never had an issue with any of the vehicles or the experience. This is the place to go and I will be buying my next car there and asking for Matt.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

We purchased A used vehicle from Metrowest Acura. The car was in our price range and priced below most other dealerships. The frustrating thing was the complicated way we had to purchase the vehicle. We drove from out of state 3 hours One way. The deal ship knew we were coming but did not inform us the person to complete the paperwork for our purchase wasn’t working that day so we had to drive the 3 hours again to sign the papers needed to purchase the vehicle. Again on this second visit the person who signs off the title was not in the office so we didn’t get all the paperwork needed and it took them a few dats to send the papers in the mail. We brought transfer plates from our state on the second visit to drive the car home. Most of these headaches could be avoided if Massachusetts allowed dealers to give out temporary plates. All in all we like our purchase just not the extra drives and waiting to actually call the car our own.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

The service was top notch. From the time my service advisor EJ explained what the issue was with my AC until I took delivery of my car was beyond expectations. The price was exactly what was quoted and my vehicle was completed on time and my AC is working perfectly. I highly recommend MacMulkin Chevrolet Service department!

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!