Used Cadillac for Sale in Chicopee, MA

Excellent experience with Pat's Auto ! I purchased a like new condition 07 Mustang GT, traded in an older model Mustang GT for it. After an extensive search for a late model automatic Mustang GT for my wife and I to both enjoy I found this car while searching the web. I left a message inquiring about this car and the owner Phil contacted me the next morning to answer all my questions and invited me to take the car for a test drive that morning. As my Mustang was not registered, he drove 60 miles that day to my home to appraise my car. We worked out a very fair deal for both my trade and the new car. Phil was extremely accommodating as I live over an hour away from his dealership and met me after hours in order to deliver the car to me. I was actually shocked a small dealer would do this which was greatly appreciated. You will not find this level of service with a large/corporate dealer. His assistant Elaine was also great to work and helped with all the paper work and getting the car registered. For not being close to his dealership, the small fee they charge for all the running around with the registry and insurance company was priceless. My new car needed minor warranty work which was taken care of right away. Phil is extremely honest and stands by his cars. He has a great selection of cars, especially high quality sports cars and specialty cars. I would highly recommend his dealership and if you are looking for a particular car, this guy will find it. He's extremely particular with what he buys, so easy to work with and zero pressure. I can't thank him and his small staff for everything they did to make this one of the best car buying experiences I have had to date. I look forward to doing additional business with him in the future. Thanks again to Phil and his staff for everything!!! My wife and I love our new Mustang !!!!

Car handles great. Quiet smooth ride and has the power when needed. Safety features are amazing and comforts me knowing my family is well protected.

It is a great car, one that I really feel good driving, It is comfortable, stylish and I know that it fits me. I've been a Cadillac owner before but this DTS is by far the best.

I needed a car that could absorb the road due to multiple back surgeries. This car takes care of that. Zero road noise so a conversation can actually happen. Will continue to be loyal to Cadillac!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I’ve owned a number of SUV’s over the last 30 years, including BMW, Mercedes, Land Cruiser, Ford Expedition and others, and this is the most comfortable and powerful of them all. Plenty of room for your passenger and equipment

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

I have the pleasure of owning one of these vehicles was the last year 2014 it was one of one the way it was built it hurts me very much thinking about the time that I have to get rid of it as it was by far the best vehicle I have ever owned no other car I've ever driven of scene comes even close to that car it was the ultimate sleeper ultimate laundry ultimate performance everything it wasn't the greatest thing gas but that's expected for such car if you ever get an opportunity to buy one of these strongly recommended it ismoney very well spent it's like an investment almost doesn't appreciate a very little while having lots of fun and enjoying your life by it if you can don't even think twice about it as long as it wasn't in any accident

I Love bringing my 2009 RAV 4 for service here at Balise Chevrolet. They have great service advisors and sone of the BEST Sevice Tcehnicians anywhere. My service advisor was Fran Caruso and he has been helping me with my vehicle service needs now for almost 19 years. My RAV 4 gets excellent service and my service Tech is Nick and he is I believe one of the best anywhere. I know when I bring my RAV 4 in for service it will be done right the first time and at a fair price. Keep up The GREAT work BALISE CHEVROLET in Springfield, MA

Excellent car. In like new condition. No damage. Tires in great condition. Could not ask for a better car. Asking price is negotiable. OK OK OK OK

Great customer service and examination/explanation of repairs. Thorough analysis and timely service. Highly recommended.

THIS CAR IS ONE OF THE BETS I EVER OWNED, SMOOTH, RELIABLE,AND MOT ONE ISSUE WITH IT.. FULLY LOADED IT EVEN GIVES ME A MASSAGE WHILE I'M DRIVING...

Owned for 6.5 years and very very happy with it. Changed my view and understanding of owning a Caddy... at least until I tried to buy one from Central Cadillac. But that's another story- stay away from Central Cad. Only repairs I had was motor mounts (under warranty) and the battery cable at 95k miles. Sitting at 105k and still going strong.

I dealt with Tyler Durden. Since I live 1700 miles away, I obviously couldn't come into the dealership I found a car I was interested in and requested to be contacted. Within one day, Tyler contacted me and made a YouTube video exclusively for me with the full walk around of the car. He provided me excellent professional service and was not pushy. Would highly recommend

Beautiful, sporty, and luxurious. Great comfort and performance. It is a great investment and well worth the money. It is reliable and comes with a great warranty and service plan from manufacturer

I recently decided to replace my existing 1999 pickup with a new GMC model. Rather than spend days driving between dealerships, I did some research on line and determined that Scranton Motors seemed to have the best selection in my area. I decided to pay them a visit. I arrived at the dealership and was greeted courteously by a gentleman behind the counter. When I explained that I was interested in purchasing a new pickup, this gentleman referred me to Nick Florentino, a sales consultant. I explained to Nick what I was looking for in a truck and provided him with a list of "deal-breakers" -- features that I absolutely had to have -- such as 4-wheel drive (I live WAY out in the country) and a back-up camera (I have a neck injury that prevents me from turning my head more than a few degrees in either direction), as well as a few things that weren't deal-breakers but that would enhance my enjoyment of the vehicle, such as heated power seats (with memory) and a leather interior. Within a very few minutes, Nick located a vehicle on the lot that included not only my entire wish list, but also a number of additional features such as adjustable foot pedals, dual climate controls, heated mirrors, fog lights, OnStar, wi-fi hotspot, Bluetooth, locking tailgate and a premium sound system. Nick thoroughly familiarized me with all of the various features of the truck -- he was familiar with every nuance of the truck's operation. He paired the truck's Bluetooth with my iPhone, and we decided to take the truck for a test drive. Nick asked me if I would prefer to take it on city streets or the highway, and he was most agreeable when I suggested that we do a little of both. Needless to say, the truck handled beautifully. We returned to the dealership and discussed the price, which I found to be very much in line with what I had come to expect based on my on-line research; the price also included a 20% rebate based on the truck's MSRP. I bought the truck. When my wife and I picked up the new vehicle Nick again asked whether I had any questions regarding any of the truck's features, and even helped me to set up my OnStar account. Nick then turned us over to Anjenette Colby, Scranton's business manager, who had all of our paperwork neatly arranged. The signing of documents proceeded smoothly. Nick, as well as the entire staff, was friendly, helpful and courteous throughout the entire transaction, and even contacted my insurance carrier to obtain the necessary insurance ID card. I have been buying vehicles since 1963, but I had never before encountered this level of service. Based on my experience with this purchase, I would not hesitate to recommend Scranton Motors; I never felt pressured, and I got a great truck.

New to me now but I like the look and the feel. It has a great pick up , smooth on the turns fast on the straight way. Just what I needed!!!

Our experience with Dan was amazing, he has a plethora of knowledge on the Cadillac brand like no other. He had an answer for ever question that we had. Rocky came it with the right numbers like he promised! Here we are as happy as claims ready to drive until the sun come up!👫

This car has all the toys. It's a very nice car. It's going to take me a little while to understand how everything works. If I need help, I'll take it back to the dealership.

My wife and I wanted to purchase a 2018 Cadillac Escalade ESV so I contacted 5 Cadillac Dealerships on line and waited for replies. One dealerships never replied, some replied but didn't answer my questions, one said they could locate an Escalade in Massachusetts. David Baeza from Scranton Cadillac replied quickly, was very professional and extremely polite throughout the entire buying process. David answered all of our questions and did not pressure us in any way. He had the vehicle we were looking for and put together the best deal without going back and forth. It was truly a pleasure meeting and working with David. We also met with Mr Scranton, and many nice employees at the dealership. We would definitely recommend Scranton Cadillac to anyone looking to purchase a Cadillac! Wonderful experience! David - A+!

Jamie Weinberg was amazing. Between him and Denise I have never had such an easy flowing experience when buying a car. With that said, I haven't bought a car in eleven years. My anxiety was through the roof!!! Thank you Jamie and Denise for making me a happy customer. I will definitely recommend you to my friends and family.

After purchasing a 2006 Subaru Forester regrettably from another dealership who would not address a service issue on an advertised feature. I came upon your dealership from Subaru parts ct on the web and saw that your location was convenient to my home so I ordered the part I was looking for on your website. I received notice the next day that the parts was available for my pickup. When I went to the parts counter I was greeted by people who knew what I needed and were able to supply me not only with the part but with the drawings and information necessary for me to painlessly get the parts changed and functioning properly. I also ordered another part special order and again the part came join on time and with all the information I needed to perform the installation with no issues. And the parts from Suburban Subaru are over 10% less expensive that the other Subaru dealership who wouldn't help me out fixing the problem that they sold me. Thanks to Suburban Subaru parts and service personel I now know the way to the best Subaru dealer in Connecticut. Thanks guys

Cadillac built this car with me in mind--an old guy that wants a performance car with a six speed stick I love it Im ordering speed parts now !

Tony Colasacco made my visit and the recent purchase of 2017 Nissan Rogue a rewarding and enjoyable experience. He was very knowledgeable and thorough and consistently provided available selections until I found my pick. I truly appreciate his no-pressure sales approach. I will be buying again!

Our previous car was 1 year old and we hated it, premium gas, no get up and go etc etc. Our new Cadillac is wonderful, comfortable, handles well, no road noise. Night and day between our Mercedes.

I had been looking for a car for months and after as much searching as I could deal with I finally stumbled onto the one I had been looking for. The sales team, Brett Bauer specifically, were very willing to work with me throughout the whole process. Great overall experience for a first time buyer.

It’s a Cadillac. There is a reason the cars are the industry standard. Plush interior and dash like a spaceship. COMFORT!!Quality and craftsmanship. That’s all!

I bought a 2017 Volkswagen Toureg. The buying process from start to finish was excellent - from our sales rep Ty, Rick financing, and Ted. Ty spent a large amount of time with us over the course of two days making sure the entire process was smooth and enjoyable. Thank you!!! Highly recommend this dealership and these guys!

Startling lunge forward is most annoying. I disengage at every opportunity. System is plainly horrible. Have seen similar comments from other CT6 owners. None are satisfied with manufacturer response.

It was such a relief going here to shop for cars after endless dealerships and a handful of bad experiences I went to Hertz and had such a great experience with their salesman Antonio. Super friendly and very laid back he showed me exactly what I wanted to see and didn't try to push me on a vehicle out of my price range. He was supportive but not by any means pushy and I felt really comfortable with purchasing a vehicle from them. Everyone was super clear and helpful, what you saw was what you got and depending on the car most of them are still under their factory warranty and if not than Hertz offers plenty of affordable options for extended warranties and has a Hertz 12 month 12,000 warranty which is another reason why they are a great place to purchase from! All of their cars are more than reasonably priced, and are really well maintained and most of their used cars are in shoe room condition and look like they just rolled out of a factory. Would definitely purchase a car from this dealership again.

A Fair price ,relaxed car to travel in for Professional use of working.Also the car Drive smoove follow with interior inside well done perfectly designed.

Antonio is very helpful, sincere and reliable. We enjoyed the purchase process. We bought 2 cars there and both are working fine. We consider these cars are good value for money.

Started looking at their website for a late model used GM with low mileage. Found 2 that interested me, so I made an appointment to see them with Charlie Melnick, the Salesman. Decided the Verona wasn't quite what I was looking for but the 2016 Chevy Cruz was promising. We took the Cruz for a drive, and this was it-the car I was looking for. I liked working with Charlie, he was honest. low key, and he listened and answered our questions. Signed the deal on Tues, and picked it up on Saturday as we asked. The following part is impressive: After they already had our money and we had the registration they didn't abandon us. Charlie STILL took the time to familiarize us with all the operating features of the vehicle before we drove off. He even helped us set up out Onstar account. OnStar is only available on GM vehicles. Try it. I have never seen the kind of service ONeill's gives it's customer from any other dealership of any other make of car. Our first, but not our last car from O'Neill. Both Charlie Melnick and Lou the Finance Manager, were pleasant, informative and knowledgable of the GM cars. O'Neills has a great location at the intersection of RT 44 and 202/10 in Avon. If you are seriously looking for a car look no further.

My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.

We have owned Honda vehicles for the last 20 years. Trade in for a Chevy?? What?? We had our doubts. Our Sales associate Sam M. cleared up any doubts we may have had. He answered all of our questions and we had a lot. Sam's knowledge of vehicles was extensive. Not just Chevy, but just about any other we asked about in comparison to a Chevrolet. He sold us a 2017 Chevy Trax. We are so very pleased with this car. It handles great it is so very comfortable. We had a budget and Sam and Tony kept us right on track. The entire staff was great. They made us feel very comfortable. You have earned very satisfied new customers. Thank You Gengras !!!! Keep up the Great Work!!

Total cadillac experience I enjoy every time I push that start button it's like a different experience I've never had before I would urge anyone who's never driven cadillac xts to feel this high.