Cadillac for Sale in Edmonds, WA

As always, the service and the experience was excellent. Professional and personable staff with a dedication to excellence. The automobiles are fantastic; however, the staff makes the difference in why we have selected Doug's Cadillac over other dealerships. From the owner to the support staff, this dealership is excellent. We have leased cars from Doug's for many years.

Friendly service advisor. Randy. Competent and thorough. Loaner cars available with appointment.

Dougs Cadillac consistently provides outstanding customer service through the buying process as well and maintaining and servicing my car.

I live in Los Angeles California and I bought my car over the internet my salesperson was Robert Deutch very honest he represented the dealership in the most professional manner again I bought this car sight unseen and I had to rely up on him he made me feel very comfortable in this process he gained my trust and he delivered 100% satisfaction most sales people get a bad name so I'm writing this review to tell you that he's one of the best in the business and I appreciate it. I also had the opportunity to deal with Oscar and Michelle and Randy and I've never had a better experience in buying cars and if I ever need another car I'm going back to Seattle Washington and visit Doug probably over the internet.

Never had a better car buying experience. We purchased a used car but were treated as though it was a new expensive car. Thank you

Service was a recall - minor item. Easily made appointment online. Large waiting room with coffee, cold drinks and donuts. Fast service and car washed and bottle of water waitibg in car. All personnel friendly and informative. Cannot ask for more.

I worked with Stephen Biney @ Doug’s Northwest Cadillac in Shoreline and had the best and fastest used car buying experience ever. Every aspect was handled professionally and properly, and quickly at my request. I was treated with respect, got a very good deal and will definitely recommend Stephen @ Doug’s to anyone. Please contact me if you want any specific info.

Very good service, and since we used the valet service, I have to give that kudos to the man picking up and delivering the vehicle.

I returned to Doug's NW Cadillac because of the excellent experience I had there when purchasing my 4th Cadillac. My experience with the dealership and my salesman Brad was equally satisfying.

Except for the error in billing the process was flawless. On one hand we were very impressed that the error was caught and reversed on the other hand the question became what if it not been found, we would have overpaid and never known about it. This is a conundrum! On one hand we were super impressed with the honesty on the other concerned that if on this or future service mistakes are made we might never catch them. The over riding issue of the honesty carries the day.

Gordon did not pressure, there was no stress and the experience was very friendly. Everything went perfectly...I highly recommend this place if you are thinking of buying a new car.

Great people working there. The service was very good. I am completely satisfied.

My car buying experience was the best I’ve ever had to quick easy and painless.

Go see Brandon Bakemeyer!! He was awesome to work with. He was knowledgable, patient, and very much a great person to hang out with. Buying a car can be a horrible experience, and Brandon made it enjoyable! Please go see him for all of your future needs New and Used! You will not be dissatisfied or disappointed!

We have purchased a new 2013 Cadilac CTS and a new 2017 Buick Envision from Brotherton over the past few years. We not only had great experiences, but we also made friends. Very honest and fair. My Service Representative is Lindsey who is extremely professional. She set up my appointment and monitored my car throughout the service process, updating me throughout. Her excellent automotive knowledge made me feel comfortable that I brought my car to the right place. My car was taken in on time, and completed at the estimated time, including a car wash and vacuum. Thank you.

I purchased two vehicles in October. I recently went to have my tires rotated at another company only to find out that my truck and tires on it That were not rated for my truck. I contacted Brotherton The sales person that I purchased a truck from and met with sales manager . They recognize that there was a problem with the tires and replace them for me at no cost to me. I will never buy a vehicle anywhere else this company and their staff are amazing!

When I entered Brotherton Cadillac Buick, to buy my second new vehicle from them, John made me a deal that I could not pass up. He worked hard to achieve my budgetary goal. Brotherton is a quality dealership with quality staff from sales to service.

I purchased a used Subaru Outback from Brotherton. You never know exactly how good of a deal you got, but I think I did reasonably well. One thing that stuck in my mind during the negotiation was that the salesman told me they were a business that stood by their cars, something I took at the time as an eager salesman trying to close a deal. Unfortunately on the way home, I discovered that the clutch was slipping badly in 4th and 5th gear. I was sweating as I drove back to the dealership, because replacing the clutch on a Subaru is a relatively expensive task. Much to my relief, Brotherton took care of the problem on their own dime, something I'm sure a shadier dealer would have told me was my problem to fix. I'm taking a point off for customer service because I always had to call them for updates on the repairs despite them saying they would call, but otherwise I was very happy with the results. Brotherton had more integrity than I was expecting from a car dealer, and I would highly recommend them to anyone.