After initially being told by an input person (who spoke to a quality assurance person) my warranty on my new 2018 Silverado did not cover windshield stress fractures I contacted a GM rep. Result was that the Moses service manager contacted me and eventually, after I took vehicle in for inspection, he inspected and approved the windshield replacement. From that point on the service was excellent!
Beautiful facility! The staff was great and greeted us immediately, they asked a few questions and then I drove a car, 20 minutes later it was my car. Greg Hollan and James Hatfield treated us great and they were fast. Highly recommend.
Original listing on cars.com led us to Moses Factory Outlet and the purchase of a used Dodge Charger. Sales and finance team worked to get us where we needed to be. Very persuasive and offered several different options/warranty options to best fit our budget. It was a pleasure to work with them.
From the moment we pulled into the lot we were very well taken care of . Mrs Hayhurst took care of all our needs and found us a car within the hour. She has since checked in with us weekly ! She is excellent! Everyone in the dealership were extremely helpful.
I found a car I was interested in on "carguru.com" I called the dealership and found they still had the vehicle. I was invited to come test drive the car.
Upon arrival, I was greeted by two sales staff and both were busy with customers, I was introduced to Scott Fields who was free to speak with me. Scott was very friendly and attentive. My test drive went well and I decided to buy the vehicle. I did not feel pressured to purchase. Scott and the Sales Manager worked very hard to obtain the lowest interest rate for my financing.
I would highly recommend this dealership.
I haven't purchased a car yet but the dealership owner contacted me just to make sure his people were doing their job! I am impressed. When I make up my mind I'm sure that my purchase will be through Moses!
When your viehicle you have purchase has a problem then you find out what kind of people you are dealing with..as mine 2017 ram truck did have a problem 16 day after purchase .took to my local ram dealer and contacted Fred he in turn put me in touch with Clett and both men worked to find the best solution and they did very satisfied great place to trade ,Clemon
Bought a 2014 Jeep. Never asked for any special deals. When asking for a little bit of help to make price better I was told "there's only so much we can do. What do you expect?"
I then was promised another key. Only received one key: was told for a month the previous keener was sending it it in the mail. Here we are 3.5 months later with no key. I was promised if it didn't come they would get me a key free of charge. Can't even get a call back now when it comes to the vehicle. Once they get the sale the customer service is done
We have purchased many autos thru the years. This is the best dealership we have ever found. Honest trustworthy and great pricing. No hassle service. We will never purchase another vehicle except here. Highly recommend. Great folks!
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