They were kind, courteous, and easy to work with. Steve stayed late to make sure we were well taken care of. One area of improvement is to make sure owner’s manuals are in the vehicles.
Best Car I Ever Owned
by Danial from Ashburn, VA
December 20, 2018
This 2012 Cadillac Escalade Premium 4x4 is a must drive. If you don't own one you really should. I love the power of this Escalade and I love the feel of driving it. Handles very well on highway and turning ration is good.
GM Could offer more free oil changes with purchase and longer onstage and Sirius trial!!
by Capitalist from San Francisco
December 18, 2018
Not a lot of leg room in second and third rows; needs hi-test gasoline; was told this as I was handed the keys; was shocked because my other Escalade did not require hi-test; the rear door does not open or close properly; thought I was buying a demo car; after purchase it was called a used car, which means you do not get full five-year warranties; pretty shoddy presentation
I absolutely love the customer service and attention to details I received at Willis Auto. We just used them to purchase a 2018 Kia Forte. I chose this vehicle because of the high miles per gallon, and everything the sales person said was true. I got 44 mpg my first week driving my new car. They also touched up a small ding I found after getting home on the roof of the car in minutes. I would highly recommend them to anyone looking to buy a used car at a reasonable price!
best car i've ever owned
by Carl knows from LI,NY
November 6, 2018
This is not only the best car I've ever owned but it is the best value in its class. It is supremely comfortable and yet performs like a sports sedan. Even though it is a large car it drives like a much smaller one and gets 22 miles a gallon with a powerful V6.
We used them for a car collision repair. Not only was their job of a great quality but they helped us coordinate everything with the insurance company including arranging for car rental pickup and drop off at their office. They called us with weekly updates as necessary. It was the most painless major car repair process I have ever been through. Thank you to Willis Auto for their excellent customer service and willingness to help.
Best car i ever owned
by JoeG from Woburn ma
December 23, 2018
Car is great, fast , economic and very luxurious
This car was beyond what I expected and i was expecting a lot since i was getting a cadillac
My overall experience was good. Customer service was also great. They dropped of the car washed and cleaned. The driver (Bob) was very respectful and pleasant to talk to.
2016 CADILLAC ESCALADE PLATINUM
by ROLAND from ARVADA CO.
December 9, 2018
HEATED SEATS ARE A JOKE DON'T EVEN GET LUKE WARM, DEALER SAYS THAT'S JUST THE WAY THEY ARE, FOR $100K THEY SHOULD WORK. I WENT ON INTERNET EVERYONE HAS THE SAME PROBLEM SINCE 2015 WHEN SOME DUMB xxx ENGINEER DECIDED TO CHANGE TEMPERATURE CONTROL, IT'S BEEN THE SAME FOR ALL THE YEARS EVEN THE 2019'S, WHY HASN'T THIS BEEN FIXED?
Excellent selection of quality used vehicles. Priced very fairly, but low-balled big time when wanting to sell them my current vehicle to the tune of nearly 20% below KBB trade-in value.
Best car I have ever owned!
by Brad from Eden Prairie, MN
December 19, 2018
The performance is great and it has all of the extras that I could want like Bluetooth and Android Auto, Intellibeam headlights, Heads Up Display, Lane Keeping Assist, SiriusXM, heated seats and steering wheel, and much more. Decent mileage for the great acceleration and power.
I can't stay enough about Willis MINI and all the staff from Sales to Service. Jeremy takes such good care of me and my MINI whenever I stop in for service. Whether I need a shuttle ride or a loaner, I know I"m in good hands. I trust them--as a widow, it helps knowing I can rely on them.
Most Luxurious Vehicle
by Scott B from Fraser, MI
January 3, 2019
My newly purchased 2014 SRX is the most luxurious vehicle that I've ever drove and owned. It far exceeded my expectations, even after researching other luxury crossovers and reading reviews on the SRX. Makes being stuck in traffic so much less stressful; at times, even pleasurable. Rides and handles like a dream too. Nothing but an exceptional vehicle with high praises in performance, looks, and comfort.
The dealership and the employee's I interacted with get 5 stars. It is a very nice dealership and they couldn't have treated me better. Everything went smoothly, they answered all my questions and didn't waste my time. One of the best new car experiences I have had 35+ years of buying new cars.
However, the car gets a one star. It has failed miserably in meeting expectations. It is the first car I can honestly say I made a huge mistake in purchasing and I arrived at that conclusion within a very short time. I live nearly 500 miles from the dealership and my trip home rates as one of, if not the, worst drives of my life.
Great ride! Drives like a dream!
by DRizzle79 from Baxter, MN
November 21, 2018
I love Cadillacs.. This is my second Escalade and they are great reliable vehicles. All the bells n whistles with safety and convenience features you could want!!
Repairs have been reasonable and work to get warrenty coverage.
when it is not being fixed it’s great fun to drive
by Tom from Dubai
December 15, 2018
Owning this car is a blast while on the road. I have the 2016 3.6 engine with magnetic ride control and it is just a wonderful car to dive especially on curvy roads. It does everything i could need from a car.
The negative side with mine was the issues i keep having. I didn’t have any issues with the cue system that many complain about, accept a couple of freezing scenarios and had to do a hard reset twice. After 30 000 kilometers the car needed an entire new torque converter and apparently this issue is a more common problem with this model. The car would hesitate and jerk when driving arround 80kmh at arround 1500-2000rpm. At 40 000 kilometers the oil pump had to be replaced. Now at 47 000 kilemeters the entire differential has to be replaced after i started having a whining noise from the back.
I still love driving it as it is soo much fun and the interior is such a great place to be in but I deffinetly don’t intend to keep it after the service and waranty run out. I’m not sure if mine is a lemon as i had more issues than most people reporting online but i thought it would be worth sharing.
We had an amazing experience today with your salesman Tyler Schouten, At Billion Buick GMC, in Des Moines! He was very kind, and got us through the car buying experience painlessly! We will highly recommend Billion Buick GMC and Tyler to friends and family! Thank you and Tyler for today’s purchase and wonderful experience!
by Scalade from Boston MA
December 19, 2018
I’ve owned a number of SUV’s over the last 30 years, including BMW, Mercedes, Land Cruiser, Ford Expedition and others, and this is the most comfortable and powerful of them all. Plenty of room for your passenger and equipment
When you reply to a car search request for more photos it behoves you too include the vehicle and the dealership identifiers in your email, before demanding identirying info from buyers. This dealer accomplished that miniimum standard. Sadly, across the board dealers are so bad at this that carmax gets 4 stars.
Most Luxe practical car ever.
by Ajust07 from Chicago
December 27, 2018
This car has met all of my needs and then some. A luxe dream with so much practicality. I couldn't have picked a vetter model to go with.
I was shopping for a pick-up, stopped into two dealerships and looked at their F-150, saw a advertisement from Granger Motors a lot less money for their F150. So stop in talked to Bill McAtee about an F-150, he bet the price of the other dealer, so I drove off with a F-150, no pressure to buy, it was great!!
Most luxurious vehicle I have owned
by Heidi from Gilbert SC
December 31, 2018
Very comfortable ride. Love the height from the ground. Only downside are the headlights, the low beams are completely inadequate. The high beams are great.
I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.
Enjoyable to drive, very stylish.
by Jkincaid from Pasadena,Tx
December 20, 2018
Nice looking easy to drive. Interior is very beautiful and comfortable. Bought this used with very low mileage and feel lucky that I was able
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Best Value in Luxury
by Teddy from Roseland,
December 10, 2018
This car drives well, feels good, and is inexpensive to own. It services like a Chevy, Uses Regular Gas, I am not worried about driving it through the car wash. The Trunk is enormous and the back seats fold down for even more space.
We came from ND; tailgate wouldn't unlock, they took our Silverado in immediately and
fixed the problem! We'd give them a 10 star rating for their very helpful and courteous staff.
by happychappy0873 from Phoenix
December 4, 2018
The car is good for me and my family. It's what I wanted and my wife likes it s well. Its bigger than I thought it was
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