Nothing but good things to say! Polite....yes! Knowledgeable...yes! Good deal.... yes! Patient .....yes!! Honest.... yes! Good. Customer service..... yes! Great place..... YES !!!!! Go back when shopping again.... yes!
My first luxury vehicle
by Kelly from omaha, ne
December 29, 2018
Very comfortable and roomy. 3 dogs and I on long road trips is no problem. Crazy amount of tech that I hope does not break down.
My Infiniti QX80 was serviced at Willis Infiniti. It was another outstanding example of customer service. Thank you.
Best car I have ever owned!
by Brad from Eden Prairie, MN
December 19, 2018
The performance is great and it has all of the extras that I could want like Bluetooth and Android Auto, Intellibeam headlights, Heads Up Display, Lane Keeping Assist, SiriusXM, heated seats and steering wheel, and much more. Decent mileage for the great acceleration and power.
I absolutely love the customer service and attention to details I received at Willis Auto. We just used them to purchase a 2018 Kia Forte. I chose this vehicle because of the high miles per gallon, and everything the sales person said was true. I got 44 mpg my first week driving my new car. They also touched up a small ding I found after getting home on the roof of the car in minutes. I would highly recommend them to anyone looking to buy a used car at a reasonable price!
Most Luxurious Vehicle
by Scott B from Fraser, MI
January 3, 2019
My newly purchased 2014 SRX is the most luxurious vehicle that I've ever drove and owned. It far exceeded my expectations, even after researching other luxury crossovers and reading reviews on the SRX. Makes being stuck in traffic so much less stressful; at times, even pleasurable. Rides and handles like a dream too. Nothing but an exceptional vehicle with high praises in performance, looks, and comfort.
I love that Willis Cadillac comes to get my car and brings it back when it’s done. Very nice guys who picked it up. Everything was awesome! Love that they also washed my car.
So far, so good
by Regular guy from Fort Payne, AL
December 5, 2018
I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times.
The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.
We used them for a car collision repair. Not only was their job of a great quality but they helped us coordinate everything with the insurance company including arranging for car rental pickup and drop off at their office. They called us with weekly updates as necessary. It was the most painless major car repair process I have ever been through. Thank you to Willis Auto for their excellent customer service and willingness to help.
Very luxurious and surprising power
by CB356! from Phoenix
January 29, 2019
Very luxurious and the 6 cylinder motor has surprising power. The front wheel drive is really solid and it drove like a much bigger car - loved it enough to buy it!
I can't stay enough about Willis MINI and all the staff from Sales to Service. Jeremy takes such good care of me and my MINI whenever I stop in for service. Whether I need a shuttle ride or a loaner, I know I"m in good hands. I trust them--as a widow, it helps knowing I can rely on them.
Always wanted to own a Cadillac! Thanks Cars.com
by Carder from Rochester, New York
January 27, 2019
So much leg room, solid car, very fortunate to own it. I found the car using cars.com. Can’t wait to take it on a vacation.
The dealership and the employee's I interacted with get 5 stars. It is a very nice dealership and they couldn't have treated me better. Everything went smoothly, they answered all my questions and didn't waste my time. One of the best new car experiences I have had 35+ years of buying new cars.
However, the car gets a one star. It has failed miserably in meeting expectations. It is the first car I can honestly say I made a huge mistake in purchasing and I arrived at that conclusion within a very short time. I live nearly 500 miles from the dealership and my trip home rates as one of, if not the, worst drives of my life.
2016 Cadillac CTS - Excellent Value
by drarrival from Bourbonnais
July 5, 2018
The Cadillac CTS is the best car I have ever owned. Purchased the car new and have driven over 9000 miles. The car rides great and the 2.0T (turbo) motor is very responsive. I was surprised at the acceleration and pep the motor has. It is quiet and the technology is easy to use and set up. I am a physician and am on call frequently. Reliability is a MUST for me. I love the car.
Repairs have been reasonable and work to get warrenty coverage.
by Capitalist from San Francisco
December 18, 2018
Not a lot of leg room in second and third rows; needs hi-test gasoline; was told this as I was handed the keys; was shocked because my other Escalade did not require hi-test; the rear door does not open or close properly; thought I was buying a demo car; after purchase it was called a used car, which means you do not get full five-year warranties; pretty shoddy presentation
I just bought a new Cadillac from Willis, this my second vehicle I have purchased from Willis and I'm very pleased.
Nicest Car I have owned
by DocSpeed from Union, NJ
November 19, 2018
Have owned Equinox LTZ, Equinox Premier and this is a few notches above for sure. A lot of creature comforts, as well as safety features that are simply automatic and comforting. Feels solid, is quiet and has enough power.
Onboard computer said it was time for routine service. I was in the neighborhood anyway, so stopped off at MINI dealer to make a service appointment. Jeremiah said, "How about right now?" So got the whole thing done in just a few minutes without having to make an appointment. Thanks, Jeremiah and crew . . . great work and convenient too!
Mercedes S Class
by Synergy L from Oakland Gardens
November 5, 2018
German technology, solid build vehicles regardless the brand.
MESSAGE TO ALL VEHICLE MAKERS:
DO NOT PUT USBs UNLESS THEY ARE FAST CHARGING AT LEAST 3.1A EACH.
MESSAGE TO GM:
WHAT IS THE NAME OF THE BRAINSTORM THAT PUT THE COFFEE HOLDERS ON THE DOORS? EVERY TIME SOMEONE LEAVES A DRING ON THE HOLDER AND CLOSES THE DOOR, THE DRING SPILLS ALL OVER THE CAR....
Excellent selection of quality used vehicles. Priced very fairly, but low-balled big time when wanting to sell them my current vehicle to the tune of nearly 20% below KBB trade-in value.
2016 CADILLAC ESCALADE PLATINUM
by ROLAND from ARVADA CO.
December 9, 2018
HEATED SEATS ARE A JOKE DON'T EVEN GET LUKE WARM, DEALER SAYS THAT'S JUST THE WAY THEY ARE, FOR $100K THEY SHOULD WORK. I WENT ON INTERNET EVERYONE HAS THE SAME PROBLEM SINCE 2015 WHEN SOME DUMB xxx ENGINEER DECIDED TO CHANGE TEMPERATURE CONTROL, IT'S BEEN THE SAME FOR ALL THE YEARS EVEN THE 2019'S, WHY HASN'T THIS BEEN FIXED?
My experience at Adel Chrysler was the best I've had with car dealerThey were patient with me, not push. They worked with me to get a good price and extra. Ben and Myles made me feel so welcome and worked hard to get me what I wanted. Steve made sure I understood the paperwork and made the process enjoyable. I will trade with Adel Chrysler again and recommend them to my friends and family
Really satisfied with this car, love driving it!
by Matsat from Louisville
December 6, 2018
This car has everything you might want in a great ride. Has all the bells and whistles and then some. Look forward to driving it every day
Accomodating and dedicated to matching owners and vehicles
by Flightmechanic from DealerRater.com
November 9, 2018
4.9 (99 reviews)
Bobby was gonna make the deal happen! Assisting with matching financing to the buyer and a lender! Then took care of all the detsils satisfying the lenders requirements and leading the buyer to a successful conclusion of the deal.
Reliability and Luxury
by amorr2485 from Mount Vernon, Ohio
January 27, 2019
I have owned and driven this car since 2007. It has by far been the most reliable, luxurious and pleasant vehicle to drive. I have had zero issues with the vehicle and will likely purchase another.
I stopped by here to look at one specific vehicle that I had called about earlier in the day. The salesman met me at the specified time and was very cordial without being pushy. I decided to purchase the vehicle after negotiations and was very pleased with the entire experience. I will definitely purchase my future Chevy product from them.
Family wagon in style
by elroythehorse from CO
October 11, 2018
Spacious luxury for large family to travel with all bells and whistles, not the most attractive design from the back, but so far an excellent vehicle for family transport and travel.
Had other Cadillacs and always enjoyed the ride and comfort all were reliable and as I bought them used gave very good value for money. This XTS continues on and is very comfortable, the CUE control with radio, temp, and other accessories seems overly complicated and I‘d prefer a simpler system.
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