Used Cadillac for Sale in Kansas City, MO

I was half way through a 13 hour drive when the transmission went out on our suburban. We landed at Van Chevrolet. I was met outside the service department by Kerry. I briefly told him what was going on with the vehicle and he jumped into action. Within 10 minutes Kerry and Jarrot had put in a phone call to enterprise to get us a rental car ASAP so we could get on the road. On top of that the rental place only had a tiny crossover available. Their only 4 door car available was due for an oil change. These guys went over and above and offered to change the oil for enterprise so we didn’t have to ride in a clown car. The trip we were on was a quick turn around trip for a funeral. We would be back through Kansas City in only two days. Jarrot and Kerry both agreed that the chances of our suburban being fixed by then were slim to none. We received a phone call from Jarrot the next day. He said they tried very hard but the transmission they received was the wrong one. At that point we were making plans for someone to drive back to KC sometime the following week to get the suburban. (5.5 hour drive from home). Two days after our transmission went out we were on our way home in the rental car. Our phone rings and it’s Jarrot!! He asked where we were. 150 miles out of Kansas City. Jarrot said perfect and for us to stop and eat lunch and our suburban would be ready when we came through!!! These guys never gave up. One road block after another! All this for somebody from out of town. Not a loyal customer. Not a big spender. Someone they’ll more than likely never see again. If this doesn’t convince you that Van Chevrolet is the real deal then nothing will. I’d recommend this place to any and everybody.

Great ride. Gave up my Lincoln for a caddie! Who does that? I do. So impressed! Older couple. We purchased basic. Has everything we need. Try it for yourself ;)

I had my car in for engine light issues pertaining to reduced engine power. I had taken my car elsewhere, was $109.00 for diagnostics and they weren't really sure what the problem was. The dealership was able to diagnose the problem. Relayed their findings explaining the cause and actions necessary to correct it. Tyler Throckmorton was my service rep, he was courteous, helpful and was upset that I had been charged for the diagnostic with no resolution offered by the other company. I am an older person with limited income and he went out of his way trying to minimize the expense for me. He alerted me I will be needing a brake job in the near future As soon as I recover from this expense I will be taking my car to your dealership, for the brakes. . Once again the service provided was exceptional Thank you so much, Nancy Redfern.

its fully loaded and im still trying to figure everything out. love the style the look the ride is great. 2016 with 20,000 miles, great deal... the wife loves it.

Purchased a Ford F-150. Truck was ready when promised and in good condition. The buying process was easy with no pressure, and paperwork was done quickly. Overall good experience.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

One of the best cars ever! All the options, comfortable luxury, economical and easy to travel in with lots of space! Will purchase another for travel needs

The styling and finishes inside and out are fantastic. The Cue system on the 15 isn't my cup of tea, as it's tedious to navigate radio stations and takes your eyes off the road. Performance is great at 39k miles. I'm still rolling the factory rubber and have some life left on them. Other than oil changes, no other regular maintenance has been required yet. We have had 2 warranty issues. The panels behind the doors on both the driver and passenger sides came loose and were causing wind noise at highway speeds. Also, the car refused to go into gear one day. It was the transmission solenoid. That required a tow to the dealership. I got a loaner 16 Escalade as a loaner and noticed that it seems to drive a bit better. There was a transmission change in the 16s. Pros: Styling. Amenities. Comfort. Towing capability. Finishes. Cons: 1st year run issues.

Life lets you accumulate "stuff" and you need something big enough to haul your stuff around. However you need more comfort and style than a typical pick-up truck. The answer a CPO SRX from Cadillac. Comfort, style and performance. Now I haul my stuff around in style.

This car has all the toys. It's a very nice car. It's going to take me a little while to understand how everything works. If I need help, I'll take it back to the dealership.

Very friendly and courteous customer service. Quick service. The only reason I did not go with a '10' is I felt the unnecessary items were mentioned I needed to do. Rebalance my tires after only 10K miles? Alignment at the same time? Transmission fluid exchange at 72K miles? The service rep was not pushy just suggested.

No pressure, great selection and fair pricing. If you're looking for a used car this is the place to go. My husband and I had a great experience with these guys. Looking for a quality car can be difficult, but Metro Motors KC goes the extra mile making sure the cars are serviced and very clean before presenting them for sale. We found our daughter a great vehicle for college and it has been everything we expected.

I love my used car, have had no surprises, everything is as advertised and it is good solid transportation. It was as described, and runs and drives well.

I love my new Honda Accord!! This is the 2nd Accord I've purchased at this Dealership. Adam and Scott were courteous and professional. They went above and beyond to make this the best buying experience ever! I was able to get the vehicle I wanted. I highly recommend these guys at Legends Honda to anyone in searching for your next vehicle purchase!!

It's a great car to own, it has a lot of features, so convenient to drive and reliable vehicle .It's a luxury vehicle . I recommend it for anyone who wants to buy a vehicle .

Victory did me right they worked with me so well from looking at the inventory to the buying and paperwork signing process they helped me out

I needed a car that could absorb the road due to multiple back surgeries. This car takes care of that. Zero road noise so a conversation can actually happen. Will continue to be loyal to Cadillac!

Baron BMW in Shawnee Mission Parkway, Merriam, Kansas is doing a great job in providing first class customer service. My service advisor Amir Tammehr was a true professional who embraces the values of BMW North America Company. I am very pleased and happy with the level of customer service I got today (Sept 9, 2016) from the service department because Amir Tammehr was attentive, kind, smart, and business savvy. Amir Tammehr truly cares about his customers and it shows in his attitude, demeanor, and approach. The customer service I received was extraordinary. I will always recommend this dealership to anyone who lives in the Kansas City area because the high quality service I received on each visit keeps getting BETTER and BETTER and BETTER and BETTER. The waiting area is like no other you have seen in the BMW family. Baron BMW offers complimentary beverages, snacks, TV entertainment, leather seat chairs/couch and much more. Please stop by their service department center if you own a BMW or Mini Cooper, you will leave with a big a smile on your face ¿. Trust me, I am an active duty service member and customer service means everything to me because I love when businesses actually care for their customers. Thank you Baron BMW, for all that you do for your customers. A special thank you to Amir Tammehr, I am forever grateful for all your help with ensuring my rear brake light got replaced due to the light being out. Thank you Amir for making my appointment on such a short notice since this was an emergency situation. Thank you for ensuring that my wiper blades were replaced as well. I no longer hear the light streaking sound from the old blades. Thank you for all your hospitalities this morning, I really appreciate everything you did. You are the best! #happy customer #baronbmwcares ¿ Happy customer Patrina Lowrie (BMW, 3 series) Oh by the way, I drove 2 hours just to get my car service at Baron BMW. My car is just as my health, so I will always care for it just as I care about my health. ¿¿¿¿

Overall we really like the XT4. Outside it looks amazing and not like every other bland looking crossover. Inside is very well laid out, comfortable and high quality. The infotainment is perfect. The drivetrain is very good. Very responsive and fuel efficient when driven conservatively. My best HWY mileage over 25 miles is 40+. 30’s is easily obtainable and combined city/Hwy is in the upper 20’s.

Well organized operation - quality cars - excellent sales person - hassle free process - Don't offer great deals however. If you go to a another dealer, you can do better but you will have to work hard to get the better deal and probably put up with irritating car dealer tricks.

This car exceeded my expectations. It rides smoothly and is very comfortable seating. It also has great sound. Love the heated seats and apply car play.

We were looking for a 1st car for our teenager to drive and could not find anything used with lower mileage or did not need major repairs. TC explained to us on the phone before we ever made the trip to Lansing that they specialized in salvaged vehicles and what that means. The Kia Rio we ended up purchasing was clean and fairly priced. Our mechanics inspection report stated: "there is absolutely nothing we found wrong with this car or that we can even recommend for service at this time". This is the first time that we have purchased a vehicle and did not feel taken advantage of in at least one way. VERY please with the service we received and will be back to purchase again! We have and will continue to highly recommend. Thank you, TC, Travis and Jeff!

It’s a Cadillac. There is a reason the cars are the industry standard. Plush interior and dash like a spaceship. COMFORT!!Quality and craftsmanship. That’s all!

Everyone was very friendly and anthony went way out of his way to make this as easy and enjoyable process as possible. buying a new car should be an enjoyable experience - not a hassle. and this was definitely true in my case`

Love my new Caddy. Drives and rides wonderful. Great warranty bumper to bumper warranty. The safety features are a plus. So many features that make it a great value.

T J and Colby took good care of me. No pressure but very helpful. Would recommend to anyone

Startling lunge forward is most annoying. I disengage at every opportunity. System is plainly horrible. Have seen similar comments from other CT6 owners. None are satisfied with manufacturer response.

Hi there, Today I had a great experience coming to Universal Auto Plaza, did not expect walking out with a vehicle today but working with the staff made it so easy and affordable at the same time. Great customer service, big shout out to my man TJ for making this happen, really good person to work with and had a really positive experience. Look forward to the next vehicle in the future!

My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.

Since the 1980's I owned all Ford products. 1 time I bought a Nissan Maxima ST, loaded, and hated it from the moment I got it home. Within 2 years I traded it for a loaded Lincoln MKS. That was the only time I stepped out of the Ford Line. The wife was looking at new Explorers, but the sales rep, and managers tried pulling some crap on us so she decided to step out of the Ford brand and found a Charger Daytona dressed out exactly the way she wanted it, and it was at Olathe Dodge. Living in Springfield, IL., we refuse to buy vehicles from around here because they like to treat people like they're stupid. I bought five of my last seven cars up in Chicago, but the like cars we found up there had a lot of stuff my wife didn't want, so she didn't want to pay 2-5 thousand more for them, plus Olathe had the best price offers. I started emailing with Karl Peterson. I ask a lot of questions, and he came back with the answers. He was treating me like I lived down the street, which I really appreciated, because I know I'm just in internet land (at that point) so I really appreciated it because he really did a great job. I eventually phoned to show true intention. We talked and set details. I'm trying not to go into great details, but he knew we were driving five hours and he really accommodated us and our situation. The only disappointment was waiting for the business office to close the deal, but they were busy. During my experience the managers didn't interfere with the sales reps, and I believe it shows that they trust their reps, but I think I would've liked if one of them came down and thanked and congratulated us, but that's a minor detail. Bottom Line, Well worth the drive, and now I'm looking at switching to a Dodge, Karl is out there - in a great way. I couldn't wait to get to KC area to meet him, LOL. The car is fabulous, the Wife is beyond HAPPY (So my life is great, ha ha), everything went as promised. There is no need to worry if you travel a distance, because they are true to their word. I have dealt with dealers who know you're driving a distance and will try to flip things and take advantage. I was a little concerned about that, but NO NEED. This is one of, if not THE BEST transaction. Thanks Karl, and Brad (Finance/Business Mgr.).

Rides very great lot of room and comfortable gotta get me on touch screen navigation and bag up camera everything dat I wanted in the Cadillac

To begin with I enjoyed not having to hagel & negotiate on the price of the vehicle (even though I tried ;-), they have bottom line pricing structure and add a $500 service fee for the salesman's commission. I like this because the salesman is working for you to find the best fit for your needs & budget, he's making a fair commission regardless and that takes the negotiating off the table, which allows you to build a good working relationship knowing that he/she is working for your best interest. Richard Wheeler (aka: Ricky Bobby ;-) was my salesman and It's truly been a pleasure working with him from his initial email contact through finalizing the purchase, and taking care of scheduling service to takes care of a couple minor issues with the used vehicle after purchase. I dropped my new car off for service (Alec took great care of me, thanks!) and even though they were out of loaner cars, Ricky pulled a nice used car off the lot to let me drive until my vehicle was ready to pick up. The sales manager made it extremely easy for me to move forward with them by offering me over double for my trade that two other dealerships offered me. Their finance dept. got me financed with a fair interest rate. They also quoted me a reduced price on an extended warranty that I could afford in my monthly budget, and made financial sense to protect my investment with a bumper to bumper, $0 deductible warranty up to 160K miles. In addition, I can say that every member of Brogden's team that I came in contact with went out of their way to make me feel welcome and valued as a customer. I would definitely recommend Ricky Bobby & the entire team at Robert Brogden Buick, Olathe. I love my new Buick Lacrosse! Thanks guy's James Taylor

Great SUV for a single person who just likes size or a family. Second row bucket seats, rear entertainment package, tri-climate control, navigation, third road seating. Second and third row seating are also automatic and fold up and down with the push of a button. 2 remotes available. Brand new tires. 22" wheels.

Toby Smith was so good to work with. We first saw him on 04/24/2018, he talked to us like we were his friend, no pressure at all, they didn???t have the exact car we were looking for, he took our information and said if anything came in he would give us a call. We went to a different dealership on 04/25/2018 and that dealership (not Robert Brogden) the other dealership tried feeding us some bs line about how well they ???recondition??? their vehicles, the ???reconditioning consisted of doing breaks, oil change and windshield wipers...how do you ???recondition??? break pads, oil and wipers? It was a sales pitch that I laughed at 😂. After that we looked again at Robert Brogden???s web site and saw what we wanted, 2013 all wheel drive Ford Edge SEL 👍ww called Toby Smith on 04/25/18 asked if was still there, it was, Toby came in on his day off we talked we laughed about coffee and life all while my beautiful wife comfortably and with no pressure looked at the car and test drove the car. My wife was comfortable and relaxed she had all the time she needed to think about the car and make her decision that that???s the one she wanted. We made a deal, bought an additional warranty and drove home in our NICE LOW MILES Edge.

New to me now but I like the look and the feel. It has a great pick up , smooth on the turns fast on the straight way. Just what I needed!!!