Cadillac for Sale in Lynn, MA

Awara and Darnell were great. Awara is quite the character, he keeps things fun and light and knows his stuff. Darnell is another wealth of knowledge and will make you feel right at home. I wasn???t the happiest with the original online and phone correspondence. Very quick off the phone, ???no negotiation,??? They confirmed the E350 I was originally looking at was available 20 minutes before I headed their way only to find out it had sold the night prior.. classic tactic that I fell for. Awara was dealt a tough hand on this one as he was thrown into this, he had no prior knowledge of me coming in or the communication I had with the online team. He found me what I needed and was able to get the price to a point I could justify. Turns out they do negotiate ;) All in all I???m happy, buying a car is never a hoot but it got the job done and Awara made it as fun as it could be and was very attentive throughout the process.

Service Manager, Ray, very knowledgeable, and takes the time to offer options. Knows his customers, and follows up on outcome.

Peter from service is always on point with the repair of my vehicle and Denise is always cheerful when we speak to her while paying our bill. Love the people who make my visit comfortable

I just wish to start off by saying the customer interaction is beyond an excellent rating. From the moment I arrived till I left, the staff was a pleasure to encounter. From Ray in service to the sweet cash out receptionist my experience was a 10+. Lets be honest, no one likes to take their car in for any unexpected service, but I felt very comfortable all because of the way I was treated. The waiting room is clean, bright and pleasant. The staff be it an employee walking thru the room or to the first service person that greets, there is a level of professionalism in everyone. A warm smile, nod or a "good morning" goes a long way in todays world. I am toying with the idea of upgrading to a new car maybe sometime in the spring, and because of the service I received even from the day I purchased my car, I will return to Colonial.

Our family had a great experience working with the sales team at Colonial Cadillac. Dave Robinson was particularly helpful in locating a particular car we were interested in, and was very fair in the transaction. Would certainly return to this dealer in the future.

Brendan made buying my 2018 Audi SQ5 extremely easy and straight forward, no games, no endless back and forth. quickest car buying experience I???ve had. He???s on top of his game and goes the extra mile for his clients. I would highly recommend Brendan if you???re looking for an Audi.

Prompt service, easy to drop off and accomodating to pick up late at night thank you

The site posts a beautiful certified Cadillac, we call to make sure it’s still there and get there as soon as they open. The car is out front and gorgeous, from afar. It’s used so there’s typical wear but we’ve been told it’s gone through in and out. Get in and the touch screen panel doesn’t work. “That will be replaced if you buy the car, it happens with this model.” There’s stains, but they can’t be removed. The brakes pulse and when slowing down from normal highway speeds, the alignment is so bad when I let go of the wheel I’m almost in the breakdown lane. All that stuff should have been handled before it was on the lot but whatever. Get back to the dealership and walk around the car, there’s some scratches so I ask if they would be buffed out. “The car has already been looked over in an out by our guy so everything that can be done, has. But We can give you a color match stick.” Then I get to the front of the car and there’s a crack so bad in the front clip you can rock it back and forth. Almost two inches. I ask if anything will be done. He says probably not. But still we go inside. I smile and say hello to the other salesman and am not acknowledged, whatever but still off putting. So we sit down and he writes our my info and the price of the car, we talk about my concerns and his attitude shifts. The front clip won’t be replaced because it would cost them too much money. The stains can’t be removed because their guy already went through and said so. He can put the car in the shop about the breaks and alignment but it’s already gone through it’s inspection. Again. Whatever. I’m a car girl, been working on them and in shops my whole life. But also I’m a car girl and I’m being treated like an idiot. He goes to his manager and comes back with 500$ Off the price. I said I know he can do better than that. Especially with the giant crack. He leaned back, crossed his arms and said “Maybe this isn’t your car.” We get up to leave, and we pick up the sheet with all MY PERSONAL INFORMATION on it and he says it’s dealership property. Sorry Matthew, you need nothing of mine. We left, drive to Cadillac of Norwood, I worked with an AMAZING dealer named Maryann. The whole staff was happy and actually singing along with the music playing through the dealership and I bought a gorgeous Cadillac. I even met the owner who thanked me for my business. The touch screen worked and the scratch I saw will be filled painted and taken care of before I pick up on Wednesday. Go to Cadillac of Norwood.

John Lynch at Woodworth Chevy really helped me out in the buying process. I knew what I wanted and he made that a reality! I can't thank the staff there enough. Everyone was so knowledgeable and willing to help. I had a great experience. I will definitely be back in the future.

Scott Schadhauser is Cadillac service is a real pro ! I have serviced my Cadillacs with him for many years and have always had great service . i would not go anywhere else !

I had the pleasure of working with Charles when I purchased my vehicle. He was very helpful and got me a good deal on the vehicle! The rest of the staff was very kind and helpful as well!

Charlie answered emails, made time to answer questions. Researched options and had a good understanding of what I was looking for to fit my choices and main objective for the purchase.

Great experience all around ! Thanks to Christiano Oliveira for the amazing customer service... I will be recommending Central Buick GMC to all friends and family.

My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!

Great service on my Cadillac CT6. Would recommend this dealer for both purchasing and for their excellent service

We are previous Cadillac owners and knew the XTS4 was the one for us. We researched this important purchase by on line sites as well as lots of local test drives. When looking at the Norwood Cadillac site, we found the exact car for us and at a great price. I contacted Nicole through the on line portal and much to my surprise, was contacted immediately. We came down the next day and were warmly greeted by George Belovich as soon as we entered the service floor. We drove the car and made the deal within 45 minutes thanks to George's expertise and obvious experience in sales. When it came to pick up our XTS4, he explained the many features of the car to us and made sure we understood everything before we left. I would definitely recommend Norwood Cadillac to anyone looking for a used / new Cadillac. Thanks Nicole and George!

Avon Auto had exactly the vehicle I had been searching weeks for at a price that was more than fair, especially compared to other listings. On top of this, Mike who worked with me upon arrival was more than helpful and made the buying process as smooth as it could be. Overall: 10 /10, would buy again.

First time experience with Medway Auto was such a great encounter especially with Robert Hurley the Sales Rep. Overall experience with them is exceptional. The Service Department also did very good job on my car. A big thank you to you all.

Makes buying a car easy! No gimmicks, no hassle. This is our second time buying from Bourne and I am sure we will be back for a third someday.

My third vehicle purchased through Bourne's. Although this purchase I will never forget. Spent most of the day at the dealership. I worked with Greg P, who did an amazing job getting me on the road with the right car for me. He was extremely patient and had great customer service skills. However, on my way home I was, unfortunately , sandwiched by two cars in my brand new Jeep. I was extremely disappointed, but glad that I was doing okay. My Jeep had extensive damage to the front and rear of the vehicle. Long story short, I was working with Greg P., Mike Kelley (GM) and Matt Aiello (Collision Center) throughout this whole progress from the very beginning to final outcome. Bourne's stepped up right away and was able to get me a rental car in no-time. I am glad to say that I will be picking up my jeep (again) this week!! Thank you for the great customer service and respect. Well done to the whole TEAM at Bourne's!!!!