We bought a Jeep Patriot from them about 6 years ago. We came back to the same people to purchase a Durango this time. We had a great experience with Carl & Bill who helped get us into the perfect car.
This is my second Volvo leased from Prestige and specifically, Ron Landstrom. Nothing but great things to say about the team there and the process - from them trying to find my daughter a Pretige teddy bear - to pricing the XC90 very competitively - to them bending over backwards making sure I???m happy. In my experience, you???ll be hard pressed to find a better dealership to do business with.
I worked with Mike and was looking to get a used Mazda 3. Although my credit was fine, I guess i didnt have a strong enough credit history to get a loan with out needing a cosigner or more money down (both which I wasn't able to do). He explained my situation to one of his managers and i was told they will continue to work on getting me approved. Its been almost a month now and no progress has been made. I cant even get a hold of Mike. Ive called/texted him many times and he hasnt gotten back to me. If you cant get it done for me thats fine. But at least text me and give me an update so i dont feel so left in the dark. But anyway, although he seemed like a nice guy in person (never felt pressured), the fact that he kinda ghosted me put me off to this place. Probably wont ever come back or recommend this place to anyone. Get back to me and maybe ill change my mind..
I had wanted a Cadillac for the last 5 years and finally bought a 2015 ATS. This is my favorite car thus far and I traded in a Mercedes! The process to purchase the car was a little awkward since I wasn't financing through them but we worked everything out. It's been almost 2 years and she's still perfect. And that's saying something because I bought a high mileage, former fleet/sales vehicle. My uncle who lives in Queens recently traded in his 1000 year old DeVille for an XTS because he likes mine so much. Great sales and service all the way around. I highly recommend visiting if you're interested in a Cadillac.
My first impression was with Marybeth over the phone, delightful, considerate and respectful of my time. She welcomed me to the showroom. When I arrived I met cordial Chris from sales who was assisting another customer, but promptly introduced me to Carlos who is knowledgeable, transparent and genuinely interested in getting to know my needs. Took me from start to finish through the process. Very impressed. Greatly appreciated the follow-up call from Marybeth the day after purchase to thank me for my business, to offer any assistance and wish me Happy Holidays and good luck.
I have always leased vehicles, but this is my first Cadillac and Kristina couldn't have made the transition easier, we looked at numerous vehicles and she was so patient with me - made sure I had everything I needed and wanted! She was amazing to work with and the entire team at open road is just great! Thank you for everything.
I bought a 2014 CTS a few weeks back at this dealership. Chris the Salesmen was very helpful and clearly knew all there was to know about the CTS. The whole group that I dealt with; Including Omar the Pre-sales manager and David the finance manager, were very professional. I liked that the entire sales process was low-pressure. And by the way, Cadillac is starting to put out some really good American alternatives to the typical European trendsetters. Good job guys!
Ross Cohen was my salesperson. He made the whole leasing experience an exceptionally pleasurable experience. This was my second lease from Barton Chevrolet. Due to Ross' expertise, I will come back to Barton for my third lease as well. Thanks again.
When I was married, my husband handled all of the car business. After the "D" my son, who worked at a dealership handled everything for me. Neither of the above options apply any longer. I turned my attention to Barton for many reasons, the list is long. My expectations were not high, and I honestly shopped around, again for many reasons. I was approved at 2 other dealerships with many hoops to jump thru. Some, even illegal, like being forced to purchase an extended warranty on a used car or I wouldn't get approved.
I did my entire car deal with Jason Barton over the phone via TEXT! Who does that? They did. Jason got me into a 2017 Chevy Equinox lease for 2 years AND lowered my payments. The entire team was nothing short of amazing. Once I stepped into the dealership to pick up my new car, I didn't even pick it out.... it's beautiful, it's loaded, I love it! I may just have Barton pick out my next car too, and EVERY ONE after that .... every 2 years. That's how well my experience at Barton Chevy went down. Thank you Jason Barton and the entire team at Barton Chevrolet and "Cadillac" (hint, hint).
Dennis, Jamal and Don always treat me like family. The service area should be move back to the old building. We were able to see and thank the mechanics face to face.
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