Used Cadillac cars for sale near New Canaan, CT

This was a very good experience. North Bay has a straightforward and honest approach to their dealings with clear pricing and costs, good communication, and a friendly/helpful staff.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Always great customer service. Excellent waiting area with fresh coffee and a good choice of goodies while you wait! I love the new computer system showing your car while you wait

I schedule my Nissan altima for an oil change. When I arrived I asked Luis my advisor how long it would take. He said, "About an hour. Usually, while waiting, I take out my cell phone to pass the time, but this time I didn't. When I got home and checked my messages, I saw two messages from Luis. The first message was telling me if I needed anything while waiting, let him know. The second message was video showing what was being done step by step. Not many services take the time to show or explain. I am impressed; keep up the great 👍 work.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

I bought a 2022 Escalade ESV in 10/2023. From start to finish there was no hassle I saw the vehicle and did not purchase for over 2 months shopping around for a better deal. I went to many Cadillac Dealers across Long Island and they did not take me seriously. When I told them what I wanted my payments to be they didn't even attempt to really search for a vehicle that could match my interests. This Dealership allowed me to test drive without prejudice and also were totally patient until I was finally able to clear title problems with my Credit Unions because of NY State Laws and then Finance with Cadillac. I was shown the vehicle features several times to at least get the vehicle off the lot. My payment was 1265.00.. but now I'm down to 1065.00 per month. I would recommend this Delearship to anyone in the world. They go above and beyond in Customer Service.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

I visited on the second day being opened and had a great experience in buying a 2022 Explorer and trading in a 2016. It was seamless. Had an issue with the new car that turned out to be a factory defect that they had Ford correct. All good. I’ll be back.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

I have driven previously owned foreign cars (BMW, Mercedes, Porsche, Volvo, Lexus) for nearly my entire life. For much of that time I have had these cars serviced at White Plains Lincoln. Why? Because (1) the excellent service staff always finds a way to resolve the problem; and (2) I know and trust that the only work that will be done is the work that needs to be done, and (3) the work is always completed at an extremely competitive price.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

They were professionals, Jonathan Cadme went above and beyond with helping with my car. I recommend him.

The entire staff, from reception, to repairs, sales Team, are all wonderful and a pleasure to work with.

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

I’ve always dreaded going to dealerships; expecting to spend my whole day being pressured into buying something that I “give in” to so the salesperson shuts up and usually more than I wanted monthly payments to be (lessons learned). My experience yesterday was the complete opposite! My salesman Rob Mosen-super awesome! Honest, real, down to earth. He has the perfect balance of businessman and advisor and I definitely recommend him to everyone. Matt and Ron were awesome too, very personable. The whole atmosphere is comforting. Kind of makes you want to go and just hang out with them all day. Needless to say, I left with a new jeep. Thank you everyone!!

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

This dealership is the best for service. I recently had an issue with my car and they were able to get me in right away. They diagnosed the problem quickly and recommended some other issues that needed to be taken care of as well, and now my car is running better than ever. I was greeted by Sarina when I first walked in and she couldn’t be nicer. She introduced me to Mike, the manager, and they both put me at ease that my car was in good hands. I won’t let anyone else work on my car in the future, top notch service!! Thanks to everyone at Cadillac of Greenwich.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Amazing service team, tech kept vehicle clean and service Consultant kept me up to date on my needed services and repair, pricing is affordable and fair

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

We are happy with the staff and clean environment. Lucas and Rob was really helpful with the purchase.

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Peter is a kind person and wonderful salesman. He is a credit to Ingersoll Auto Group! He helped make our lease go smoothly and efficiently. This is our second time we have worked with Peter to lease a new car, and he directs us to the perfect car for our needs.

Got my CT5 about 5 months ago...it is everything I expect from Cadillac. Love the interior and the exterior style reeks of class and performance! The police have flagged me down only to compliment the car! I'm a GM girl and they continue to make me proud. LOVE my CT5! :+)

Great experience and chemistry Joseph Etcheto was just flat out fantastic He made sure the car I wanted was available and worked on my time to make sure I was happy with this decision

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

Friendly courteous dealership with interest in your personal satisfaction. Fair pricing and finance terms to suit your budget. Overall good purchase experience.

Our experience was very smooth, the gentlemen at northbay Cadillac was very nice, understanding, was treated very well..Chris, John, Petar and David..John took time to show us step by step the features in our GMC Sierra Denali, they were very patient and they answered all of our questions..they were an A+.. great job guys..

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

Excellent service! Quick and easy process. Very professional and friendly.

The ride is the best ride I ever had I have had many Cadillacs and the comfort is amazing little pricey but well worth it.

i bought a brand new dodge ram 2500 power wagon on 6/4/2019. this has been the best new vehicle shoping experience of my life. vanessa viva-somri was a amazing sales consultant. i would recommend her to anyone that wants a new truck or car .