This is my second Volvo leased from Prestige and specifically, Ron Landstrom. Nothing but great things to say about the team there and the process - from them trying to find my daughter a Pretige teddy bear - to pricing the XC90 very competitively - to them bending over backwards making sure I???m happy. In my experience, you???ll be hard pressed to find a better dealership to do business with.
I worked with Mike and was looking to get a used Mazda 3. Although my credit was fine, I guess i didnt have a strong enough credit history to get a loan with out needing a cosigner or more money down (both which I wasn't able to do). He explained my situation to one of his managers and i was told they will continue to work on getting me approved. Its been almost a month now and no progress has been made. I cant even get a hold of Mike. Ive called/texted him many times and he hasnt gotten back to me. If you cant get it done for me thats fine. But at least text me and give me an update so i dont feel so left in the dark. But anyway, although he seemed like a nice guy in person (never felt pressured), the fact that he kinda ghosted me put me off to this place. Probably wont ever come back or recommend this place to anyone. Get back to me and maybe ill change my mind..
I had wanted a Cadillac for the last 5 years and finally bought a 2015 ATS. This is my favorite car thus far and I traded in a Mercedes! The process to purchase the car was a little awkward since I wasn't financing through them but we worked everything out. It's been almost 2 years and she's still perfect. And that's saying something because I bought a high mileage, former fleet/sales vehicle. My uncle who lives in Queens recently traded in his 1000 year old DeVille for an XTS because he likes mine so much. Great sales and service all the way around. I highly recommend visiting if you're interested in a Cadillac.
My first impression was with Marybeth over the phone, delightful, considerate and respectful of my time. She welcomed me to the showroom. When I arrived I met cordial Chris from sales who was assisting another customer, but promptly introduced me to Carlos who is knowledgeable, transparent and genuinely interested in getting to know my needs. Took me from start to finish through the process. Very impressed. Greatly appreciated the follow-up call from Marybeth the day after purchase to thank me for my business, to offer any assistance and wish me Happy Holidays and good luck.
I have always leased vehicles, but this is my first Cadillac and Kristina couldn't have made the transition easier, we looked at numerous vehicles and she was so patient with me - made sure I had everything I needed and wanted! She was amazing to work with and the entire team at open road is just great! Thank you for everything.
I bought a 2014 CTS a few weeks back at this dealership. Chris the Salesmen was very helpful and clearly knew all there was to know about the CTS. The whole group that I dealt with; Including Omar the Pre-sales manager and David the finance manager, were very professional. I liked that the entire sales process was low-pressure. And by the way, Cadillac is starting to put out some really good American alternatives to the typical European trendsetters. Good job guys!
Having my Cadillac serviced at Sarant couldn't be easier. They don't have a swanky waiting room like you find at some other luxury car dealerships, but every employee there truly makes you feel like a valued customer, from the service manager to the custodial staff.
The service is excellent and Joe Mastretta wonderful
by florika5612 from DealerRater.com
December 5, 2018
The service has been wonderful from the first time I brought in my car for service. The purchase of our New XT -5 from our salesperson John Nassour easy to work withand very professional. Your dealership is neat,clean and makes one feel extremely comfortable. Thanks for having such wonderful people that work your dealership as well as the service you provide.
Perfect experience in car leasing. Tom, my Sales Consultant, was very knowledgeable and personnable and so was everyone else involved in our transaction. Receptionist and other sales people made us feel very welcome from the minute we arrived. Tom spent at least two hours with us going over the features of our car. Thank you all. Cannot rate Quality Of Work at this time as I have not had any work done. Don't know the names of the other Sales people who were very friendly to us.
I worked with a salesman named john nassour. His professionalism was spectacular and he made it an absolute breeze to lease my first car! Will absolutely recommended him and this dealership to everyone!
It is such a pleasure to deal with a great person like Antonio. He makes every thing so easy to leave a car from Sarant Cadillac. This is our 7th lease vehicle that we have had from them. It's like part of the family now. Thanks again
Just got my beautiful XT5 from John Nassour at Sarant! Hands down the GREATEST dealership! JOHN NASSOUR & ANTONIO CENTENO ARE STELLAR!! John worked with me to find a car and price point that worked with my budget. He took his time showing me all my options and gave me a detailed run through of all the features that come with the cars. He was so friendly and attentive to my questions and needs. They really are THE BEST! A++++ Service!
I???ve bought 6 Escalades and Bill at Sarant was by far the best sales experience I???ve ever had. He definitely knows his product he is selling. Buying a car in my opinion is painful. Bill made it easy and pleasant
From management (Antonio) to sales ( Tommy Sabbatino ) to service (Joe Mistreta) I have received tremendous professional service. I would recommend Sarant Cadillac as the best auto dealership to do business with. Harvey Brittman
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