I had two issues with the car I was purchasing one cosmetic and the other a part that wasnt working right, I made it known to the sales man before I started with the process but they only choose to fix the part regardless of the fact that the car was priced $800 above the recommended cars.com price. Other than that the process was pleasant.
Cadillac CTS 4
by Cadillaclover from Abilene, KS
January 3, 2019
I love this car! It is stylish, has great performance and drives so smooth! We recently took a long road-trip and had no issues with staying comfortable. Since this car is AWD, the gas mileage isn't the absolute best in the city, but it does well for the highway. The interior is nicely designed and I love the heated leather seats!
I have bought several vehicles from Deacon Jones Clearance Center. Randy and Justin are great. Their vehicles are always clean and I have had no problems with the cars I have bought in the past. The prices can't be beat on the quality of cars they sell. I HIGHLY recommend Deacon Jones Clearance Center
by Raymorai from Grand rapids
October 2, 2018
I love the car itself but I hate that it was apparently neglected and has a lot of needed repairs as we are spending a lot of money to make it right when we should only have to do preventative maintenance and worn out things
I bought my car a week ago and I love it.I didn't go to the dealership looking for this SUV. I just ask about it thinking I can't afford it the sales said yes you can I was like I can. So I bought it and so far so good. I have a warrant bumper to bumper . Everything is covered and I love that.
I initiated contact on a particular vehicle and was promptly answered in a very professional manner. Never felt pressured in any way. The vehicle was displayed in great detail. I feel that Boris would be a fine person to do business with.
the 2010 CTS is all you need in a car
by KennyM from South Carolina
October 24, 2018
This is the perfect car for anyone,single married or a family. I bought mines used with 95000 miles on it and I only drive it on trips. I have a 114000 miles on it now and the 19000 miles I put on it is all highway miles and I haven’t had a problem with it yet. I went to a local car dealership to trade mines in on a truck that I liked and they told me that they don’t take CTS or no Cadillac with a norstar moter because at some point they leaks oil. I took mines to Arkansas and let my personal auto person check it out and he also said they are known for leaking oil. From my personal experience all that I’ve seen in the past have leaked oil but I have had no problem with the one that I have and it has a 114000 miles on it.
Lots of gadgets, I hope most of them continue to work. much more road noise than my old 2004 Cadillac. Low profile tires are the pits. Otherwise, it operates well. I just have to get used to lower quality of newer cars.
Following the maintenance schedule will ensure reliability, great performance and better than listed - gas mileage. It's also a very showy and attractive head turner as it shows like a new car due to the ming mirror finish application.
quick to get you serviced Ladies in the service department are number one
Best car I have ever owned!
by Brad from Eden Prairie, MN
December 19, 2018
The performance is great and it has all of the extras that I could want like Bluetooth and Android Auto, Intellibeam headlights, Heads Up Display, Lane Keeping Assist, SiriusXM, heated seats and steering wheel, and much more. Decent mileage for the great acceleration and power.
They are very understanding of your finances and they work with you. They keep you in touch throughout the whole process. I bought a car from them and I love in another state. They took the time to bring it to me in Georgia instead of me having to take time out of my schedule to come get it. I would absolutely recommend these guys to everyone.
We absolutely love it!
by Brian from Temple Terrace
January 4, 2019
This is the nicest car we have ever owned. We traded in a Yukon Denali and thought this would be the same but a little nicer and it is completely different. The touched of class inside and outside of the car make it a beautiful car we enjoy driving.
No hassle, great knowledge of cars from car saleman and helpful to our need in price and payments towards our purchase, this sale was the best sale I ever received from a car salesman in years , very impressive , thank you ANTHONY for the sale and thank you Nicholas for the dealing and paperwork you completed for me , my wife and family , we really appreciate it !! 👍?
Most luxurious vehicle I have owned
by Heidi from Gilbert SC
December 31, 2018
Very comfortable ride. Love the height from the ground. Only downside are the headlights, the low beams are completely inadequate. The high beams are great.
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
Very comfortable and stylish has alot of safety fe
by Roy from Lake Charles Louisiana
December 5, 2018
This car as far as safety and comfort and looks is the best vehicle i have own and i have had alot of brand new suv and truck
Thank you Universal for being so flexible and being able to fit my car in for service on the same day AND also fix it so I could pick it up that day!! I have dealt with a lot of dealerships and I have never had a negative experience with you all. I appreciate all of you and your customer service each and every time I visit.
Enjoyable to drive, very stylish.
by Jkincaid from Pasadena,Tx
December 20, 2018
Nice looking easy to drive. Interior is very beautiful and comfortable. Bought this used with very low mileage and feel lucky that I was able
This was the best car buying experience ever. The staff was friendly and very professional. The deals are unbelievable. I would recommend this dealership to anyone looking for great car's at the best price.
by Cadi from CALUMET CITY
January 13, 2019
Like it very much nice car and it was the one of choice out of three and it was Cadillac CTS and e350 Mercedes and Lexus 350 and I chose the Cadillac CTS
I had been considering purchasing a new vehicle for some time. I had several requirements for my next vehicle and he found me exactly what I was looking for in a Jeep. Donielle truly made this experience painless and fun.
Mercedes S Class
by Synergy L from Oakland Gardens
November 5, 2018
German technology, solid build vehicles regardless the brand.
MESSAGE TO ALL VEHICLE MAKERS:
DO NOT PUT USBs UNLESS THEY ARE FAST CHARGING AT LEAST 3.1A EACH.
MESSAGE TO GM:
WHAT IS THE NAME OF THE BRAINSTORM THAT PUT THE COFFEE HOLDERS ON THE DOORS? EVERY TIME SOMEONE LEAVES A DRING ON THE HOLDER AND CLOSES THE DOOR, THE DRING SPILLS ALL OVER THE CAR....
Bought a car 1 month ago from here. Donielle was the salesperson and he has a great personality and great customer service. He stayed with me through the whole process of buying my vehicle and made me feel comfortable. I also love the popcorn!!
by MY SRX from CLAYTON NC
January 9, 2019
THIS IS THE FIRST CAR IN 15 YEARS THAT I HAVE KEPT MORE THAN 2 YEARS. IT HAS STYLE AND CLASS NOT TO MENTION SPEED, YES I HAVE THE PERFORMANCE AN I LOVE IT.
Having more trouble with the car than expected. I feel that I paid too much for the car to realize the problems I have experienced with ownership. Every time, I get my car serviced, technicians inflate my tires to 32psi. My car requires 35psi according to the label in the door. I have expressed this issue twice to maintenance, but unless I remind them they fill the car to 32psi. Nothing personal to the dealership or it's personnel, but I am really dissatisfied with the vehicle and the customer service I have received. My mother always said, "if you can't say something nice, don't say anything". This advice has not been working for me concerning this vehicle and the dealership. Usually, I do not respond or give excellent marks on these surveys, but my experience with this vehicle and dealership is absolutely frustrating. I have been a faithful GM customer for my last 5 new vehicle purchases. I am afraid, I will start considering foreign cars in future vehicle purchase decisions and would get rid of the XTS tomorrow if I could without further loss.
So far, so good
by Regular guy from Fort Payne, AL
December 5, 2018
I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times.
The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.
Dorman was very quick in servicing my vehicle. The waiting room was very clean.
Worst car ever
by Sarah from Florida
December 5, 2018
I own and SRX before and was much better than this XT5 I only have 13,000 miles and the transmission don’t work, the car sounds like a tractor and feels like you are driving a big truck, horrible experience and for the first time the dealer is not cooperating enough. I wish I keep my SRX instead of spending so much money on this horrible car.
I love the look, comfort and reliability of my Cadillac. It is by far the most favorite car I have ever owned. I am completely satisfied.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.