Used Cadillac for Sale in Rolling Meadows, IL

'd been poking around on the Internet for weeks and sent an inquiry to this dealership about a '14 QX80. Walt called and we talked and the car was still available. We agreed to meet on Saturday and I arrived at 315p. My children had plans, so I needed to be home by 6p. We went for a test drive and I fell in love! Walt answered all my questions (not your typical hard sell salesman) When we returned, I met the GM Rick, "How did you like the car?" he asked. "I said it's beautiful, but I don't think I'm ready to pull the trigger because I have to be home by 6p." He said. "Palatine is what, 30 minutes away? Yes. Let's make a deal then." They were so warm and inviting. After a quick chat with Rick, they introduced me to Mike, the Finance Manager - that man is a miracle worker! Saved me about $150 per month over the original price. By 530pm I was in the car, setting the preset radio stations and drove on home. You guys ROCK and I would recommend you to anyone! Thanks so much - me and the kids LOVE the car - though with that wheat interior, I make them wash their hands before they get in :-)

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

no crazy pressure like I got from previous dealerships. very good explanations of cars and Stan Zia was great.

This car has all the toys. It's a very nice car. It's going to take me a little while to understand how everything works. If I need help, I'll take it back to the dealership.

Buying a car is never fun. For some people, It is a miserable experience. I have personally never felt that way, as I have always used Arlington Heights Ford for my vehicle purchases. Recently, I had considered selling my 14-year-old truck. I was greeted at the door by Lonnie and instantly felt welcomed. You could tell, he wantedMy business. That is a huge plus. I ended up buying a beautiful (used) replacement and I felt everyone was happy with the outcome. The deal was done in a matter of minutes and everyone I felt came out a winner. Thanks Lonnie for your courtesy and trust. I look forward to working with you again in the future. -Kevin W

This vehicle is luxurious I love it the electronics is great. The body style is sleek the color is radiant red it drives smooth and the looks is magnificent with the 20inch wheels black rims black grille.

I took my mother who has needed a car for a while now to look at some SUV's for lease at golf mill Ford since we've made plenty of purchases there before. Jorge Collazo always helps us in the best way possible and we can always count on him to make our deals happen. Great service, great timing, he never fails to make us feel welcome and excited to walk out of the dealer in a new vehicle!

Life lets you accumulate "stuff" and you need something big enough to haul your stuff around. However you need more comfort and style than a typical pick-up truck. The answer a CPO SRX from Cadillac. Comfort, style and performance. Now I haul my stuff around in style.

To whom it may Concern, I bought my Honda 18 years ago, have used maintenance from Barrington Motors in the past. I have used maintenance closer to me and have only replaced batteries and brakes with original Honda parts. I have kept it in pristine condition and one morning in my garage my radio/CD player would not work without a code to restart it. This was after 18 years and no one could help because when I bought it from you no code was given to me. I had a letter from Honda saying that delivery of my manual was late. With Extraordinary help from Rich Cano he was able to get a code to restart my radio/CD player without having to take the radio out. You have an extraordinary employee in RICH CAQNO and I appreciate your great employee and thank you. Ron Browne 913 Chancery Ln Cary Il, 60013 Tel ; 1-847-516-4509 rbvb123@comcast.net

this SUV is all I wanted and more will keep it for a long time it is a beautiful car every one ask me about it great conversation starer

I had an amazing experience. I flew in to Chicago from out of state. Brian Freeman took the time to drive over an hour to pick me up and bring me back to the dealership. Was super polite and had things all organized and ready to go for a quick transaction for my long ride back home! The car is incredible and gave a very fair deal. Brian followed up with me a few days later just to thank me for my business and to see if I was enjoying my brand new Cadillac. Will be a lifelong customer to the dealership. Highly recommend working with Brian!

I sold my 2000 Cadillac DHS which i purchased new, after putting almost 300,000 miles on it. (still looks and runs GREAT) I was going to wait until 2020, however with the decision to stop selling and producing the CT6 in North America and move operations to China, I decided that now might be the time! What an excellent well handling, comfortable sedan!!! I LOVE SUPERCRUISE, Night Vision, Adaptive Cruise, etc.etc.etc. Great gas mileage and less costly then a lot of Trucks. By the way, I was getting 24-26 avg mpg on the DHS before I sold it.

I dropped in unannouced at 4:20 pm on a Friday. The Service bay was jammed with people dropping off their vehicles. I had an engine light on and my entertainment system was acting like it was possessed by a poltergeist . Bob read my code ensuring me the problem wasn't urgent. Good. Yet, he said the head of service , Michael jozwiak, knows how to re-set the entertainment software and would see if he could come out and try. He did, it worked, all within 30 minutes amid near chaos. This was my first time at your dealership and could not have been more impressed with excellent service. I am Director of Sales in the Construction market and this is the type of service we deliver each day, which is not the norm. Kudos to your team and their commitment to outstanding service, unfortunately , it's not commonplace . BTW, I bought my Jeep Grand Cherokee at St. Charles Jeep, and did not have a good purchase experience and will now direct all my future business to Dupage Jeep. In the proper fashion, you've won my business. Thank you for doing things the right way.

Cadillac built this car with me in mind--an old guy that wants a performance car with a six speed stick I love it Im ordering speed parts now !

John, the service manager, is great to work with. Estimates are spot on and he will always make time to fit you in. I've been in for 3 different issues and the guys always go a great job. Happy to see Lotus has an ACTUAL dealer here in Chicago now. Game changer for owning one of these in Chicagoland.

One of the best cars ever! All the options, comfortable luxury, economical and easy to travel in with lots of space! Will purchase another for travel needs

Car handles great. Quiet smooth ride and has the power when needed. Safety features are amazing and comforts me knowing my family is well protected.

I live in Nashville, TN and located my Certified Pre-Owned 2017 Cadillac CTS Premium Luxury 3.6L AWD in Red Obsession Tintcoat online through Heritage Cadillac's website, which was well laid-out and easy to navigate. When I made the call to the dealership sales department, I was pleasantly greeted by Mr. Charles Hughes. I was surprised by his cheerful personality and upbeat tone and in that moment I realized that I made the right call. Something just felt different... When I asked him questions about the car, he went the extra mile to make sure that the car was equipped as advertised and even sent me the build sheet that listed every option and package on the vehicle. He then went on to describe all of the benefits of the Certified Pre-Owned Warranty which was very helpful. He also did all of this VERY FAST. THESE PEOPLE DO NOT WASTE YOUR TIME. After thinking it over I decided to let them give me a bid on my trade-in. I had a number in my head that I wanted for it and after they did the sight-unseen appraisal based on the VIN # and everything else, Mr. Charles Hughes called me to deliver the result. He gave me the number straight up and I was AGAIN surprised that they offered exactly what I had expected. At that moment I knew that I was about to buy the car AND I HADN'T EVEN SEEN IT IN PERSON YET. I put a deposit down over the phone to hold the car and then made arrangements to travel to Chicago to do the deal. That very next weekend I drove the 11 hours from Nashville, TN to Heritage Cadillac in Lombard, IL and made my purchase with Mr. Charles Hughes, who had the vehicle waxed and cleaned, sitting inside their delivery bay awaiting my arrival. I cleaned out my trade-in and handed the keys to Charles where he then quickly had the manager verify its condition. They had my paperwork prepared in order to expedite the process and before I left, Charles handed me a large and elegantly prepared gift for my Fiance'. He even offered to buy me dinner too! When it was all said and done, I left the dealership completely satisfied and I truly felt like I had an amazing experience that I will never forget. Charles Hughes knows how to treat his customers and everyone else at the dealership was just as impressive. Special thanks to Dan Paz for making me a great offer on my trade that I couldn't resist and John Rabenda for getting me an excellent deal on financing. THANK YOU! I Would HIGHLY recommend this dealership to ANYONE looking to buy a new or pre-owned vehicle!!!

Total cadillac experience I enjoy every time I push that start button it's like a different experience I've never had before I would urge anyone who's never driven cadillac xts to feel this high.

Zak's thorough knowledge of the 2014 Lincoln MKZ Hybrid I purchased was impressive. He explained every detail of the car to me in great detail. Their price on the car was first in class. They had the best price within 250 miles for the same vehicle. It was nice to not have to travel to get the car and deal I desired. Would love to do business with them again in the future.

It was beautiful, but it was not the right car for me. I have been looking for a 1985 Cadillac Eldorado for a long time.

Awesome place.... sales person Dan was super nice vary knowledgeable on the car I was interested in (2017 legacy) they price matched me and ever knocked off an extra $100 dollars in good faith. If your in the market for a Subaru they definitely worth a visit.

Just felt that I deserved a nice vehicle since going through skull base surgery. Love the luxury and style,drives so smooth and having fun learning about him❤️

Drove buy the dealership and saw a car I liked. I was not really in the market for a car, but I saw a car that caught my eye so I asked about it. I test drove a used Audi A8L and really enjoyed the car. I dealt with Vince and we worked out a great deal. Now I have a great new car and feel comfortable working with Vince and this dealership in the future.

Startling lunge forward is most annoying. I disengage at every opportunity. System is plainly horrible. Have seen similar comments from other CT6 owners. None are satisfied with manufacturer response.

I have recently had a problem with a backfire like noise from my Buick LaCrosse. The local Buick dealer had my car for nine (9) days and had no clue as to how to fix the problem. Being a GM product I thought I would try Martin Chevy. Ralph Stalesky, Assistant Service Manager, was very willing to try to help me. This problem had gone on for several months. Ralph and the service tech determined that I needed a new exhaust system. Ralph worked with GM to warranty the exhaust saving me several hundred dollars. The car was washed and ready to go. No more backfires. It was an excellent experience and I will be sure to let all my friends know about how Ralph and Martin Chevy treated me.

I've owned this car for 2 1/2 years. Initially it had some electrical problems but once that was addressed with a new battery, I've had no problems since. I drove from Wisconsin to North Carolina and got excellent gas mileage. Filled up before I left town, filled up outside of Cincinnati and made it home and still had half a tank of gas.

A few years ago, my parents purchased a Chevy Cruze for me as a graduation present from a different dealer and we had an absolute HORRIBLE experience. While owning my Chevy I would go to the dealer closest to my office and would have a TERRIBLE experience every single time I go. Now it's time to purchase a new vehicle a Chevy was at the bottom of my list when researching. But on a day off, I wondered into Bill Kay where I met Jen Senders. She sat at her desk and greeted me with the biggest smile. I walked over and we chit chatted. Not once did she ask me about how much money I was looking to spend total, a credit score or a monthly car note. She listened about my experience before and asked me about my home life, how far I drove to work. I told her I like the new upgraded Cruze. She got me exactly what I told her I was looking for, didn't try to up sale me. It was almost like she didn't want to sell me the car at all, and the more she didn???t try to sell me, the more I wanted to buy. She gave me the keys and told me to drive it around and see how I liked it. I guess my face said it all because when I came back she immediately moved me to another car that she thought I would like. The Chevy Trax. I drove the Trax and fell in love. And guess what, the Trax had $8 grand in incentives that I qualified for. Didn't have to be in the military, or drive for Uber or recent college grad or only have a left kidney. Jen then introduced me to the finance director who happens to be her dad, John. He talked to me about the car I was driving and explained to me the trade in process. When I mentioned the car loan was not in my name, he said ???we still have your back, no worries, just get your mom in and we will be all good.??? I told him I didn???t want them running my credit to 900 lenders like the last dealer and he said ???NOT AT ALL, only guys who don???t know what they are doing, do that. I???ve been in this business 35 years, trust me???. I was ready to purchase the car on Friday (2/17). The EASIEST process I have ever experienced. In 1.5 hours I owned my car. No haggling the sticker price, no negotiating the monthly price. No running my credit to 800 different lenders. The longest part was waiting for Eric the finance guy because he had a client before me. He even made that process quick and painless. Jen single handedly got me to purchase the Chevy brand again, and I will be back to do business with ONLY Bill Kay. Thank you Jen, John and Eric. Oh and even Jose for selling the car I originally wanted, and making me get an upgrade model for just dollars more.

HEATED SEATS ARE A JOKE DON'T EVEN GET LUKE WARM, DEALER SAYS THAT'S JUST THE WAY THEY ARE, FOR $100K THEY SHOULD WORK. I WENT ON INTERNET EVERYONE HAS THE SAME PROBLEM SINCE 2015 WHEN SOME DUMB xxx ENGINEER DECIDED TO CHANGE TEMPERATURE CONTROL, IT'S BEEN THE SAME FOR ALL THE YEARS EVEN THE 2019'S, WHY HASN'T THIS BEEN FIXED?

Bobby was our salesman, l found a car with everything we wanted on the vehicle. I've been looking at Cadillac's for months and every time we found what we wanted it was sold before we could arrange to get to it. I emailed the dealership the evening I found the vehicle, Bobby called the next morning as I had a few questions about it. Within 15 minutes after our first call he had my answers and we set an appointment to take a look at it. When we showed up to look, the car had been completely detailed and ready to go. As we were waiting on paperwork just about everyone working at the dealership stopped by Bobby's office to introduce themselves. My wife and I were treated with utmost respect the whole time we were there. I've never been treated that well at ANY dealership I've ever been too. Definitely will be back to look when another car is needed!! Thank you Naperville Cadillac!!!

My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.

Tony wojciehowski, in the service department was very helpful and professional. Every time I come for an oil change or service etc. I?ve always had a pleasant experience.

Great SUV for a single person who just likes size or a family. Second row bucket seats, rear entertainment package, tri-climate control, navigation, third road seating. Second and third row seating are also automatic and fold up and down with the push of a button. 2 remotes available. Brand new tires. 22" wheels.

I don't know about the other reviews for this dealership, but I can honestly say it was one of the better experiences that I hadve had purchasing a car. And I've purchased a few. I saw the vehicle that I ultimatelypurchase on their website and although it is a "used" car, it's practically new. Pam, my sales person and Paul "Coach", made the experieince more like buying from friends than a dealer. The internet ad is what sold me though. It was great, very concise and described the car accurately. The photos didn't do the car justice and I believe I got a great deal! I couldn't be happier!!!

I bought my car a week ago and I love it.I didn't go to the dealership looking for this SUV. I just ask about it thinking I can't afford it the sales said yes you can I was like I can. So I bought it and so far so good. I have a warrant bumper to bumper . Everything is covered and I love that.

Excellent Service!!Enjoying my new Cadillac Srx4....couldn't be happier¿

New to me now but I like the look and the feel. It has a great pick up , smooth on the turns fast on the straight way. Just what I needed!!!

So far I am enjoying our SRX. Only had it for two days now! Drives really good. Interior really nice! Heated seats, Navigation, Back up camera, Remote start, Sunroof, It has all the bells and whistles. So far, Everything is looking good! Thanks! :)