Used Cadillac cars for sale near Shelby, NY

The Joe Basil Dealership salesman was awesome, wasn't pushy and heard what i needed in a car. drove a car loved the car, thought about it overnight but the car sold before i could get back. Salesman called me right away and advised of the sale and that he would look into see if they had anything else i was interested in. Always pleasant and a smile.

I have leased two vehicles in the last six months from Cappellino Cadillac and both transactions were flawless.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

I had received quotes on various cars when looking for a car. Collin was very respectful & friendly the first time I was looking at purchasing a vehicle. I had contacted him recently after returning another brand vehicle due to misrepresentation by another dealer. Collin followed up with me about what I was looking for in another vehicle. I was able to get a fair & equitable deal. He even brought the desired vehicle to make sure it would fit into the garage with my other vehicle. I was very satisfied with the overall purchase. It was Collin's honest treatment in making the purchase. He even helped with installing personal settings on the vehicle, even after the purchase. I am enjoying the new purchase, too!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

My experience was great! Corey was able to make the process quick and found exactly what I was looking for! The entire process from start to finish was great!

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

1 of the easiest car buying experiences I've ever had. Eric took excellent care of me, he gave me what I wanted for my trade in. Car is everything he said it was. Will definitely recommend

This car is very important, when it comes to the size of your family.Six people will fit in comfortablely love it every family should buy one of this car.

Quick, excellent service. Thank You. Very Good! Will be back for next service. Thanks again

Great car. My wife calls it a "Chick Magnet." The only fault the car has is Getting Parts! Once you have the parts, finding someone who knows about the car is a real trip! most mechanics don't want to touch the car. But with all the potential problems, still love the car!

The car does not drive well when there is snow on the road. And the tech did not reset the car when I had the oil changed.

This is a car that we only took on trips. My father took really good care of it. You would bought it, you could get the same enjoyment out of it that we did.

Oil change service pretty good 1 hr . 8 qt. Oil and filter. Cost me $120 . Might be back ? Average experience overall.

Great experience, gave them a price range and they were able to meet it! Ema was fantastic and able to answer all my questions.

This suv is exactly what I was looking for. It has a great exterior and interior appearance. The ride is smooth and very comfortable. The features of this vehicle are just what I wanted.

I previously leased a 2014 and was heartbroken when I had to return it end of lease in 2017. I picked up a used 2015 in 2020 and it has been as much pleasure to drive as the previous one. Both were 2.0L turbos, 4WD. I am in Canada, and it performs well, especially in winter, with winter tires of course. The ride is stiff but responsive. Comfort is great in the front. Consider this a two-seater unless you are only putting young kids or people you dislike in the cramped, unheated rear seats. Everything about driving this car is a joy. The acceleration, the handling, the sound system, the brakes, I could go on. Everything about the CUE system is of course abysmal. The design, the reliability, the fact that every once in a while it comes up with a nag screen reminding you to keep your eyes on the road, which you have to take your eyes off the road to dismiss. I bought the 2015 with a broken screen, knowing that I could replace it myself for 1/10th of what the dealer was charging, as I had to do this with my SRX - twice! Both side mirrors have failed and are now secured with epoxy. You would think that a company that has been around for 100 years or so would know how to make side mirrors? But I know that they also don't know how to make headlights, because (as already mentioned) I also own an SRX. If you can put up with the annoyances (which I can), this is a great car.

very nice people to work with easy to deal with financing explained very well and made easy will by from this dealership again even though 70 mi away

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

They were awesome. The car runs perfect. The financing went well even though my credit was poor.

nice lines, great power,room for 6 passangers, power everything; a true american classic. the el dorado was Cadillac's answer for a sports car in the 60's . ( rides like a Cadillac came from cars just like the 69 eldo. )

Purchased a 2012 Honda CRV, car has been great. Oil was fresh, car was clean, and no complaints. we also purchased a warranty, at a very good price.

This is my 2nd SRX Performance, unfortunately my first, a 2014, was totaled on a back road here in Southern Lancaster County PA. That car rolled and flipped during the crash that I WALKED AWAY FROM!! Thanks go to all the airbags in the Cadilac!! That wreck convinced my to buy the 2015 I presently own. I currently have over 204,000 miles on my car that I have driven all over the country as a traveling electrician and the dependability of this vehicle has been unmatched from any other vehicle I have owned. That being said, the only thing that has let me down is the CUE screen. Seems as if the screen internally separating was a known issue that GM/Cadillac left us hanging on. It's a very expensive repair from Cadillac but can be fixed if you have the time and mechanical ability fairly inexpensively. I'm sure I have the capability to purchase a new aftermarket screen and repair it, just don't have the time nor the desire at this point to go through all the hassle. Again, Cadillac should have already fixed this problem but unfortunately they ignored it. I'm actually looking for another low mileage SRX to have on standby for when or if my current car fails me.

My experience at Capalino Cadillac was top-notch! Alex is an honest salesperson who listened to what I wanted and wasn’t pushy at all. He patiently hunted down the best interest rate for me, making the whole process smooth and stress-free. Highly recommend them!

My 2014 Cruze was experiencing a lot of issues. Hartway got right to the source and corrected everything quickly and less expensive than I thought it would be.

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

Drove 40 miles to their dealership, but it was well worth it. The sales people are very knowledgeable and understand me. I would buy another car from them the next time. I'm in the market. Thank you to the dealership. It was so Easy to do business with them.

I wanted this car... Value for money is excellent for this level. The twin turbo V6 is plenty powerful... The quality and attention to detail is apparent. Rides great! Handles great! Can choose between touring and sport mode mode ..sport mode tightens everything up and makes the exhaust note more aggressive..And it's American.

Trading in a car and purchasing a new car is a major financial event and is complex transaction made up of numerous decisions to be made. This can be highly stressful. All the information required to make the decisions is provided by the sales person, in my case, Mike Matthews. Mike provided a straight forward sales plan and answered my questions. The trade in offer for my vehicle was very fair, a thumbs up to the Cappellino dealership and the way it does business. I never felt rushed nor pressured. When it came time to consider optional features, i was introduced to Matt Donohue, finance manager who answered all my questions and arranged new car options. My new GMC Terrain has a number of new high tech features which can be a bit confusing. Mike tutored me on how the tech systems work and work to my advantage. Mike introduced me to the GM Rewards credit card program offered through Barclays. It was a smart decision for me to sign up and it offered a $500 bonus to reduce my out of pocket cost for the purchase. Mike completed all the required documentation for the trade in and purchase both efficiently and smoothly. Mike helped me and made my purchase smooth and stress free. Mike is a salesman I trust , Matt also and they work for a dealership that I trust. My thanks to all.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

Cam was amazing 10 out of 10! Had my car looking beautiful even had a full tank of gas!

I only drive about 1500 miles annually. Last year (2024) I bought two of these cars, identical except for interior and exterior colors. No mechanical issuers to date. But the car is too hi-tech for me. I have little knowledge about what many of the knobs, buttons, computer swipes, etc. actually do. The owners manual, which you can purchase for an additional $50 is over 450 pages, I have yet had the time to read it. It comes with a sun roof which I did not want, but had no choice but to get it. It is very complicated, I liked the less complicated cars of yesteryear much better.

Christian was very calm & soft spoken. He was young but very knowledgeable. He listened as I test drove each car and made adjustments to my selection accordingly.

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

Basil Volkswagen offered me the best deal on my VW Tiguan than any other dealership. The staff was absolutely wonderful! Everyone was very pleasant and accommodating. I would just say to be sure to test drive your brand new car before purchasing I love my new Tiguan although, it's my 3rd one. I will shop at Basil again for my next VW, hopefully, the Atlas Sport.

We recently downsized from an Escalade to our XT6 Sport with Platinum, Technology, and Driver Assist packages. It is the perfect balance of luxury and sport and is a great family vehicle while still being fun to drive. The gas mileage is definitely an improvement and the ride is smooth. I love the panoramic sunroof and suede upgrade, my husband loves the fancy brakes. Our youngest son is 6’5” and I wasn’t sure he’d fit in anything other than a full size SUV back seat though he does fit fine. Highly recommend this for family or fun! While I prefer the luxury look on the Escalade, the sport package is more aesthetically pleasing to me on the XT6.