Used Cadillac SUVs for sale near Encino, CA

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Good Experience. Good Service. Helpful Representatives. Able to answer all my questions. Assisted in transferring to Arizona Carmax.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Just want to give a shout out to Christian for a job well done! Great experience at the largest usud car dealership in the Valley! We were treated Very Well, couldn't ask for More! Thanks for all of you who helped us at CarMax!

So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.

Excellent service sales person jin cho wonderful services high recommendation very helpful with everything left happy services

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

I had a wonderful experinece shopping for a used car at Carmax in Torrance. The entire staf was helpful and kind. The salesman made the process very easy.

Bought my first car there 23 years ago. the honesty from the owner Shaun and He's positive and reassuring way to get me approved when nobody else could was a life saver, all I had at that time was a beat up car that could barely take me to and from work, Shaun with a reassuring smile took it as a down payment and as of that day, I remember how much that help meant for My wife and I, we were young and had just married and started a family with My eldest at that time in the car seat. The car Shaun sold me that evening never had any problems paid it off and still was running like new, They really know how to pick their cars, I HAVE NOW BOUGHT MY 8TH CAR WITH THEM INCLUDING ONE FOR FOR SON WHOM AT THAT FIRST TIME WAS IN A CAR SEAT. My Family and I have all established a good friendship with Shaun throughout the years and would never doubt their honesty and professionalism. I wish this family owned dealership the best of success for many more years to come. I guess at this point I do not need to recommend as my words speak for themselves. Hawthorne Motors is the best.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Amazing team, amazing car. I'm not sure what the other review is referring to, but they were all professionals, including the previous GM that was kind enough to take the time to continue to assist me AFTER he left. I do know that most wordy reviews come from frustrated people that are usually unreasonable. I wouldn't buy or Service a Cadillac anywhere else.

Thank you Tony, Javier, Richard, and Elizabeth for all your help! You guys made the process so much better than I thought it would be.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Employee Wes was very professional when he shows me the car and make me feel like part of he family when I was trying to buy the car. The way he was.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

My experience with Felix Chevrolet was very good and I would highly recommend it to anybody getting there car serviced. The customer service was excellent and they treated me well.

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

My experience servicing my jeep on Tuesday November the 25 was good. Frank recommended me the best option for my vehicle and there fore I went ahead and made a future appointment

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

I had a great experience when buying my 2026 Civic from Honda AutoNation Valencia. Peyton Rose in sales was very helpful and answered all of my questions. His friendly personality was one of the main reasons I purchased a car that day. Chris from Finance made it easy and gave me a great deal. He included everything I wanted. The energy and positive vibes from both of them made this a fun experience. I would definitely recommend people to buy from them.

I bought my 2019 xt4 over one year ago with 21K miles now have 30k miles - no problems at all. Runs beautifully, always reliable and very pretty in the red.

Tuve una buena experiencia en esta tienda me explicaron cada paso hasta asegurar que había comprendido Rolando y Carolina me ayudaron mucho

It’s really a pretty great car. For the price, the car is quite luxurious and well-made. I had a glitch or two when I first got it, but they were quickly resolved and have had no further problems over my first year of ownership. The car is smooth, quiet, very powerful and quick. I’ve been getting close to 3 miles per kilowatt hour over the long haul using the regenerative braking system. There is a little adjustment to drive an EV over a gas engine car, but the advantages are easily stated such as the smooth power and low maintenance required. The lower range is an issue for long trips, but if you’re not in a real hurry, the stops to charge can be quite pleasant. That said, my wife and I usually use her hybrid Lexus when we go road tripping as it is just more comfortable as it is what we are used to. Kudos to Cadillac for a job well done.

I am a first time car buyer and the explained the process to me, and we're very patient, great customer service. I left with a new car.

Love my new car! The Valencia BMW staff was great to work with and they made the whole process a breeze. Very helpful. I'd be happy to recommend them to anyone in the market for a new car.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Very nice staff, I felt guided the entire time! Sammy and Rolando helped me out very much, making sure I knew what I was getting myself into and giving me the best options. They helped me buy a car and that feels great!

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Tiki is amazing and very helpful very straight upfront A pleasure to work with her

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!