Used Cadillac SUVs for sale near Monterey Park, CA

My experience was positive. The salesman Brandon was a pleasant person. No pressure to buy a new truck.i hadn't brought a vehicle from a dealership in over thirty years. Brandon restored my faith in buying vehicles in the future. I enjoy my Ford Ranger.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Tuve una buena experiencia en esta tienda me explicaron cada paso hasta asegurar que había comprendido Rolando y Carolina me ayudaron mucho

Fast service, and the service rep Jorge was very through. He communicated with me the whole time and informed me of additional services needed with pictures. He called me the next day to follow up and n the services rendered.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

GOOD RAPOR WITH ALL CONTACTS THUS FAR, ALSO GOOD INFORMATION PROVIDED. PLAN TO STOP AT THIS LOCATION TO VIEW THE BLACKWING/S.

This is my first Escalade and my wife and I love everything about this vehicle. We shopped other vehicles but decided on the Escalade and learning about the features and the ride quality. Have 5,700 miles and thus far everything has been outstanding. We purchased the Sport model and really like the way it looks both inside and out.

Excellent service sales person jin cho wonderful services high recommendation very helpful with everything left happy services

I had a wonderful experinece shopping for a used car at Carmax in Torrance. The entire staf was helpful and kind. The salesman made the process very easy.

I?ve been receiving emails regarding the cars, (MBZ S550 n Audi A8), that I?m currently interested in They have been updating me regarding the vehicle.

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

gracias eddie nos aprobaron por otro carro gracias a el i a david thank you

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Good Experience. Good Service. Helpful Representatives. Able to answer all my questions. Assisted in transferring to Arizona Carmax.

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Enjoyed my experience here at this dealership. Came out with a brand new car! Anthony was extremely helpful and guided us to find the car we were looking for.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

First time customer, well taken care of. I will be back. Went to another dealership for service and was told my car would sit for 10 days before being looked at. J Star had my vehicle back to me in 3 days.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

It was prefect! I was treated with so much grace, care , and compassion! I was a bit upset due to outside circumstances and Carmen was able to help me and make my day and feel so much better. I’ve felt so welcomed and had the best hospitality I would 110% recommend and she’s a great worker!!!!!

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

I purchased a car about a week ago from them and I was waiting to complete my review. Honestly, it was great service, they were transparent about their charges and worked with me regarding the total price. Ask for Kimberly when you get there and she’ll make sure to get you with her top sales rep, you won’t regret it!

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

Peter & Mario were great, super patient while I was deciding and saving up my down payment. Very communicative and considerate! They detailed my car while I signed final paperwork. A great car buying experience!

I had just got this car and it's been to the shop twice, first 2 days I had it I loved it, the performance is great and the interior is amazing! I have the sport utility model and I love all the features and the sound of the xt5!! Over the week my power liftgate stopped working/ would only work at certain times, my check engine light came on reading codes about the camshaft and coolant temp not being high enough. I'm not sure what's going on, this might just be a me problem but over all very nice car, just alot of bells and whistles and specific dealerships to go through if it ever needs repairs.

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

I was running late past there closing time. They were very gracious and waited for us. Very nice to do business with.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!