The experience was very pleasant. We were not pressured to buy a vehicle. Jesse answered all our questions. And we are very satisfied with the vehicle we purchased. Jessie is an excellent sales person.
Plaza Cadillac has always given me outstanding service.. I???ve never had any issues with there work, it was always completed in a timely manner with no issues. I???ve been lucky enough to have Steve help me when ever I had to take my vehical in. They don???t come any better than Steve and Plaza Cadallic should feel lucky to have him as one of there employees. Plaza Cadillac and Steve are simply the BEST.
I have never been disappointed in my visits to Plaza Cadillac, from my first visit & my first ???Caddie??? to my current one. All visitors are treated like customers where the customer is always a priority. I have and will continue to recommend Plaza Cadillac for their courtesy, knowledge, and professionalism. No dealership could offer more.
I had taken my XT5 in for oil change. Asked about my current lease on this SUV thinking that I???d have to wait before I could look at the XT4. Plaza Cadillac made it happen and I bought my XT4. They are so nice as they had to get my SUV in another part of Florida so I could get the interior that I wanted. It???s a gorgeous Crossover. Thank you so much for my Christmas gift. Nice people and great service. Ask for Jesse.
Drove 6 hours for my 2015 certified CTS. Car was everything I expected, and more. Mitchell was honest and a pleasure to deal with. staff treated my wife and I, and my puppy, like family. well worth the trip. Love the car guys. thank you.
Didn’t get to purchase a vehicle but the team at Massey seemed to be very helpful. Only when asked to negotiate on a used vehicle we got a no from the start! This is my reasons for going some place else.
THANK YOU MELINDA!! The XT5 2018 Passion Red is a Beautiful Luxury vehicle! Talk about a "WOW" factor. It's really exciting to be driving a 2018 Cadillac ! It's a dream come true! My experience with Melinda was Awesome!! She is the Best Sales Rep, she listened to my needs, responded and delivered. Her people skills.... wow , so kind and very professional!! It wasn't intimidating, she's great at what she does! We had a great experience at MASSEY CADILLAC North . And you will too!
Great experience with Cadillacs service department
by Frederick W from Orlando,FL
August 11, 2017
I've read some negative reviews about the service department at Massey Cadillac North Orlando. I had no problems at all. I believe if you go in with a positive attitude and treat others,like you want to be treated. You'll get further in life. Shawn,the service manager,was very helpful and took care of problems that were not necessarily Cadillacs problem. They want to keep their customers happy and they definitely achieved that. I'll never regret purchasing a car from them. Customer service is very important to them and it shows. I'll be a lifelong customer of theirs. Be positive and get positive results!
Just bought my 2017 Escalade Platinum. Sales team was very professional.
Many thanks to James Stein, Adam Hopper, and Billy Han.
If you need a new vehicle, reach out to James Stein. He and Billy's customer service are second to none, and will assist you with anything you need!
The experience was absolutely outstanding, the service was excellent. The technician was great, showed me everything and explained all there was to explain in leymans terms. Would most certainly recommend this department to my friends and family. Thank you Massey Cad
I purchased a used vehicle from Massey Cadillac. They were very professional and fair. I felt I paid a fair price and they were very responsive and honest to my questions and needs. Lowell was my salesman, and I found him to be very straightforward with no shenanigans that are common in the car industry. Further, they didn't play any games in the finance department they just gave me the best rate on the market. I highly recommend reviewing their inventory.
It was a satisfying exprience buying a car with them. Nolan was great and very open and honest about everything and trying to make sure i got the best deal. Everyone there was great and i had nko issues purchasing a car through them.
Great ppl. Very polite. Even though I didn’t purchase a car this time I will definitely in the future. Not pushy was available to ansnwer any question I might have had.
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