Used cars for sale near Chagrin Falls, OH

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

I own a 2023 Sierra 1500 Elevation equipped with the 2.7L TurboMax, and it’s been outstanding. It currently has 23,000 flawless miles. I’ll admit, I was skeptical of the 2.7 at first, but I jumped in feet-first and have never looked back. Living in Colorado, I regularly tow a 5,000-pound travel trailer through the Rockies with zero performance issues. The truck pulls confidently, handles grades with ease, and still delivers impressive fuel economy—23–24 mpg on the highway and about 18 mpg in town. I couldn’t be happier with this setup. If there is a negative to mention, that would be that after three years of ownership, the black wheels havent grown on me, and Im beginning to hate em. :) Lastly, the mpg while towing drops to 9mpg which is similar to that of a V8. All said, its been a great truck. :)

Thanks Carl, Dustin, Kevin, and the entire Classic Honda crew for another rewarding experience. This is my 10th consecutive lease with Classic Honda and my 22nd consecutive overall with Honda and looking forward to more to come!

2021 LT Trail Boss has great styling, powerful engines, and tons of technology in a great package. A commanding view of the road, a nice comfortable interior, amazing Bose Stereo system, tons of storage and tons of space for adults in the crew cab. But there are issues, side mirrors are too small, harsher ride (which I expected), and DFM, GDI engines, and questions on the 10 speed transmissions. I recommend disabling DFM ASAP or using the L9 trick to overide the system, to help prolong the life of the engines from lifter failure. Mine is under warranty for another 18K miles, if it acts up at all its into the dealership for warranty service.

Dominic was very helpful and attentive. I would buy another car here Good job Dominic

It is a fabulous car. Easy to drive, very comfortable etc! I would HIGHLY recommend! At least give a trial run and see what you think !

Honda Mayfield have great customer service. Wendy & Adam really help me out making the best decision.

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

Hassle free, informative and easy. Jack Hunt is a true asset to this dealership. He really should be teaching salespeople how to interact with customers!

This is followup to Tucker Dawg prior review. As noted the 2023 Tellurides came without a tow hitch or harness and none ever became available due recall issue on 2020 -2022 models. My dealership was able to retro fit 2022 hitch, then they paid to have an aftermarket electrical harness installed. And now I pull a 22 foot airstream camper ( 3800# weight ) and it works great! All in all very happy with car after 3 years and 26,000 miles. But if buy used, do be aware KIA never offered a factory hitch or harness.

So my name is Dan, and I live ion Cape Cod MA I was looking for specific type of vehicle, which is a ram 1500 Longhorn Laramie edition. Replacing the one I have. Car gurus when you’re doing a search looks everywhere. Including Ohio. I was sent an email from the Internet manager Julia W and then called by a sales person. Brennan went out of his way to get me the details I needed in order for me to make a trip to Ohio and purchase a truck and then drive it home. In the meantime, I found a truck one state away, rather than seven states away, and I made a decision to purchase in Connecticut. I’m writing this review because Brennen and Julia his manager had a clear customer forward focus. They sent me photos of the truck on a lift for me to look for rust… As well as some detail photos for the paint and interior /- . can’t say enough good things About this dealership. Thanks to you both ! Dan

2016 is a good yr since there is limited electronic safety features. Truck has excellent ride, is quiet and gets great gas mileage with the 2.7 liter V6. My F150 has a 36 gallon tank and I've gotten over 1000 miles per fill up.

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

I have owned this car for almost 2 yrs & it’s been very reliable & comfortable especially on long trips I would definitely buy again very happy with it.

I’m very impressed with Preston Kia. I’ve had 3 leases(9 years) of a Kis Soul and had excellent service ! Thanks Bruce!

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

My Experience with NorthCoast Mitsubishi went very well. I came in as a walk in and Gary Gerts(sales professional) acknowledged me and helped me from there. I showed him the vehicle I was interested in and he took my information and got me started,..because it had snowed he personally cleaned off the vehicle showed me all the new gadgets and gadgets to working the vehicle and from there i test drove it. He was very concerning throughout the WHOLE process answering any questions I had. Even offering me their complimentary beverages. Vadim Molotkovskiy (Genera Sales Manager) helped with financing my new vehicle even went as far as to try and find me lower Interest rate. He got me the best deal package that fits my budget...Thankyou

Driving over a year now, comfortable ride. Many features on the Black Edition. Automatic headlights, wipers, panoramic roof, heated seats, wiper defroster, heat/ AC works very well. Car has standard headlight washer...long hold or after so many windshield washings... just a few. Only drawback! The integrated navigation..used TOMTOM that is very poor feature. Unable to have an update. Map has trouble accurately find places...if local destination..gives location sometimes in other places or even states.

Roman was amazing to work with! Honda of Cleveland Heights is a great dealership if you are looking into purchasing/leasing a new or used vehicle! They are very attentive and knowledgeable in the business! They do their best to get you in and out quickly but also making sure you have all the questions you have, answered! If you’re looking into getting into a car come up to Honda of Cleveland Heights and ask for Roman! Thanks Honda of Cleveland Heights!

This is my third Subaru Forrester. I like the newer safety features and ease of handling. The size is perfect for me, not too small or too big! I would recommend if you’re looking for a midsize vehicle.

Very helpful and user friendly staff was excellent and vehicle selection on computer was easy and plenty of cars to choose from before visiting the dealer in order to purchase my next SUV. Hopefully by December

I have a 2023 challenger gt and used to have the 2014 sxt. I loved the sxt but the gt is my baby. Love this car.

CJ was just the right salesman for us. His personality is great! The best thing we liked about CJ was he made sure that we had all the information we needed and that he showed us the cars we wanted to see. CJ listened to us and absolutely came through for us. This is our fourth vehicle that we bought at Preston Kia and I’m sure not the last, great Dealership! Thanks CJ for all your help and for being so wonderful to work with we appreciate you. Gary and Connie Danielson

I have a 2023 Tahoe after driving a Mercedes ML350. Husband wanted something bigger. While I really like my Tahoe, I do have a few complaints. The side mirror moves to a weird position inside the case every time I start the car and the preset button does not move it back, I have to reset it manually. I have had this "fixed" once only for it to start doing it again. I hate the auto stop option and am trying to train myself to push the button to turn it off whenever I get in it. The breaks squeal when stopping, I absolutely hate it! Was told since break pads used to be asbestos so they do not use them anymore and now it is metal on metal and living in a humid area makes them rust and that's what make them squeal. Was told to hard stop every so often to knock of the rust. What??? And my biggest complaint, it will not read my text messages to me without and internet plan. Why will it connect to my phone for calls, maps and music but won't read messages?? One of the biggest causes of wrecks, people trying to text while driving. Just one more way to get more money from us as if we didn't pay a fortune for the vehicle itself.

Calder was super nice and helpful through the whole process. I would recommend him to anyone. They offered and washed my car even though there was 3? of snow and salt on the ground. It was an awesome experience.

I got hit in a snow storm and pushed into oncoming traffic then hit by a 60,000 lbs snow plow. Truck was totaled had to be cut out of it because all the doors were stuck but I walked away with minor bruising from the seat belt. Just got my new 2026 last week. Definitely recommend for safety and 24 mpg on the highway with the twin turbo hurricane and plenty of power.

My I had a great experience with Jack. He navigated us through the process of comparing cars. He really knew the facts about his cars!

Love my 2020 Accord EX-L...very roomy and it has a very comfortable interior. It has a few things missing that surprises me on an EX-L trim such as courtesy lights in the doors. Honda has the knockouts but no wiring harness. The lights are only available on the most expensive Touring model which is ridiculous as this is a $20 item. Honda also has chosen to not have the lights on the trunk light up when you hit the brakes...they are only reflectors but do light up on the Touring model. I HOPE AND PRAY THAT MY PAINT DOES NOT CHIP OFF LIKE IS HAPPENING ON SO MANY HONDA'S. I had the paint chip off the car on my 2008 Civic and on the roof of my 2014 PIlot. Of course Honda takes no responsibility for this even though its happening to countless Honda customers across many years and models. They have already chosen to remove the sunroof as standard on many Pilot models as well.

Dave was our salesman and he was amazing. So friendly and easy to talk to. He understood our needs and worked very hard to help us find the right fit. He was very knowledgeable about the vehicles, but if he did not know something, he spent some time to figure it out and showed us the next time we returned. We wanted to use our own credit union for financing to get the best interest rate possible. We felt a little pressure by the manager to try to use the finance companies through the dealership, even to the point that the finance guy was brought out to speak to us. We politely listened to what he had to say and declined his offer. When we came back to purchase the vehicle and had to sit down with him to complete the paperwork, he seemed a little put off and would not make eye contact with us. It felt like he was pouting because we did not allow him to try to get our car financed. Seems to me that should be something that he could shrug off a little easier than he did.

LOVE this car, maybe a little biased since this is my 5th Forester, my 2nd Wilderness. My first Wilderness was totaled in a head-on collision when a young driver spilled coffee and veered into my lane and struck me head-on. That was my 1st Subaru Forester Wilderness and IT SAVED MY LIFE. Full curtain all-around airbag deployment with a roll, the Wilderness coming to rest on it's right side, me still strapped into seatbelt, and the Subaru automatic crash notification with a live person on the speakers asking me if I was ok and needed 911! Smoke still coming from the airbag deployments, and there is a live person coming over the speakers asking me if I'm ok. It was surreal. SUBARU FORESTER WILDERNESS SAVED MY LIFE! TYVM Subaru! LOVE this car! Gets 25+ MPG with conservative driving, a great ride and suspension, superior traction in mud and snow, load-out practically anything/rack bikes (or whatever on the roof racks), sleep in the back with ample room, superior rear-gate lift mechanism with memory, seats super-comfortable and easily adjustable, solid rear-seat leg-room, easy rear-seat fold-downs for massive cargo area that takes my full HVAC tool load-out for servicing ice baths all over the NorthEast US. A great value, especially CPO with +10K mileage (vs. new) MONEY WELL SPENT! SUBARU FOR LIFE

Jeff Wagner in the service department offers top-notch service. Had a problem with the key fob and tire sensors not working. Turned out I needed a new battery. Jeff has always gone above and beyond to assist me. Excellent experience all around.

Great value considering the superior safety features, low maintenance and reliability. Rear wheel bearings have been replaced twice and just had the AC compressor and serpentine belt replaced. Albeit expensive repairs, all cars need something after the first 3 years. It's been 8 years and the car still run and drives like new.

Our salesman, Michael Baldwin was fantastic. Catered to our individual needs. Made sale easy peasy 😁 The only negative I could say is not against Michael, but dealership should accept Bank's Letter of Credit to make transaction smooth and not waste fuel to drive back and forth!! But...it is what it is 😝 and we are happy with our purchase!!

I purchased the 2023 Wilderness trim in August and I chose it because I live in a very snowy and mountainous area. I certainly needed an upgrade from my trusty 2wd, low-clearance hatchback. I can watch the season change with more peace of mind with its high clearance, AWD and features like Starlink and X-mode ready to step in when called upon. I’m a huge fan of the vehicle’s exterior styling and the interior feels luxurious and durable. The cabin is well-insulated from engine and road noise. One drawback is that the sound system lacks depth even with the base turned all the way up (I don’t have the Harmon Kardon stereo option). I’ve never owned a car with a sunroof before and I love letting in extra daylight and looking up at the cliffs and trees during stops so I can’t imagine life without it, now. Even the low beam headlights provide clear-as-day visibility on the darkest nights, but I’d be worried about blinding other drivers so I’d give more follow distance. Many reviewers seem dissatisfied with its acceleration, but it hasn’t felt underpowered to me and I drive a Chevy Suburban for work. It feels like I’m barely touching the accelerator to cruise up steep grades, but I’m a leisurely driver so my expectations differ. :)

Both sales and finance (the only 2 I worked with) were wonderful. Both pleasant and very knowledgeable and helpful. So glad I purchased a car from this dealership. i will definitely recommend them to my family. They took the pressure off me which I was really dreading.

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

They followed up nicely but they were not pests or pushy. Very respectful and considerate!

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

Dominic was great! I knew which vehicle I came for, and didn't try to steer me to a more expensive one. Also, the vehicle that I wanted was on the lot, not magically "sold" before I arrived like another place had done. Dominic had a trainee with him and I never felt like I was being ignored while he was going over and explaining everything to the trainee! Abit of a drive for me to get here, but driving off with the actual vehicle was worth it . Would I recommend this dealership? Absolutely!!!

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.