by Migs "guitarman" from Spotsylvania, VA
November 28, 2018
I arrived very early for an 9:30 AM appointment and Mo Badi was there and ready for me. Passport had the auto in front lot for me to view, and Mo answered all of my questions. This loaner vehicle was never titled so it was a actually a new/used Mini Cooper with 8K miles and 2-years left on the warranty. They had the window sticker ready for me to review, and I asked for it specifically. No tricks and no illusions. We just haggled for a few minutes(you have to barter) and arrived at a deal we both felt good signing. Great experience, great people, and great coffee. It was a great early Christmas present to my wife.
I really regret not going to Action Automotive sooner! Every other dealer I visited used high-pressure/high-stress sales tactics, had zero respect for my very busy work schedule, and not one of them could even get my name right!
Ben had everything ready to go, and got to work right away on beating my bank's finance rate. I was in and out quickly, with no pressure, no stress, and a great rate on my loan. Would DEFINITELY recommend!!!
I have been looking at the Camery SE for the past 5 years. Always popping into Dean's office telling him this was the year. Now that both children graduated from college I decided this was the year. I called Dean and told him I was coming in and he had the car and color I wanted brought to the parking lot ready for me to test drive. The sales process was made easy for me thanks to Dean.
The sales team at Koons is very responsive and great to deal with. I do appreciate their follow up and professionalism. They not only had a great repour with me but I do think they valued me as a customer.
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