We purchased the car we always wanted today thanks to our salesman Jaber. He went above and beyond to get us the best deal possible. Highly recommend Auto Village to anyone who doesn't like the hustle and bustle of the big dealerships but still wants a great deal.
It was past time for a service recently when my Sonata developed a bad rattle/clicking in the steering column. I set up the appointment for a few days later. The service rep was courteous and friendly and described two recent recalls that would solve my problem in a couple of hours of service time. He called me at home to tell me my battery was showing some signs of failing and asked me if I would like to replace it. I did. My car was ready with a courtesy wash and no more rattle in the steering. It was a very pleasant experience as always with your service center.
This is one of the largest CarMax that I've been to and they have quite a selection of cars. The salesperson was not pushy and were very friendly. The salesperson I worked with was Felicia and she was exceptionally great. I would highly recommend this dealership because of her superb customer service, knowledge of cars, and hospitality.
I recently purchased a 2013 Chevrolet Equinox in January and I couldn't of felt more like family. Manuel Arellano made us feel like top priority and did everything he had too to make sure that we drove off in the vehicle we really wanted. I never felt so comfortable about purchasing a used vehicle than I did here at Limited Motors on so. Union Ave. Their vehicles here are top notch and look brand new. They make sure that you drive away in luxury and at a reasonable price. I will definitely be coming back to these guys in the future.
I'm 75 years old and have dealt with numerous Dealer's over the years. BMW of Bakersfield was exceptional. It was by far the the most pleasant experience I'VE ever had with an Auto dealership. From my Client Advisor, Mohsen Vaziri, who found exactly what I was looking for and followed through with every detail of the the transaction, to Thristen who was so patient with the old fart in explaining all the computer workings of my vehicle. Also to Parts Dept. Jesse Clemente, who took the time to locate the missing wheel lock key. And to Mgrs.Mike Rial and Cherif Guirguis who both spent time talking with me to make sure everything was going smoothly. The total experience was an absolute pleasure. I not only got a terrific vehicle I also felt like I made some good friends. Thank you so much, Robert (Mick) Pratt
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
If you are looking for a car, I would highly suggest you visit Elliot and Alex at Delano Family Auto. They were so helpful, honest and fair. The service has been outstanding.
They will be our first stop when we are in the market for my husbands truck and I am confident we will once again be pleased with the results!
I was looking for a used car and had been to other dealers, who had denied me. But since I had bought a used car from Mitsubishi a long time ago, I figured I would try them too. Though, I thought for sure they would turn me down too. To my surprise not only did they Not Turn Me Down but they got me approved for a new car. Not only that but the monthly payments were almost what I had been paying a month for my used car. I decided then and there that I wouldn't go any place else for a new or used car. I have never been sorry.
Ariel was very professional and polite helped me with all my questions and concerns. He also made sure my car was well fixed I highly recommend him hes very polite.
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